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Azure OpenAI vs Hugging Face comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Hugging Face
Ranking in AI Development Platforms
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the AI Development Platforms category, the mindshare of Azure OpenAI is 13.9%, down from 20.9% compared to the previous year. The mindshare of Hugging Face is 13.4%, up from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms
 

Featured Reviews

Viswanath Barenkala - PeerSpot reviewer
Offers tools to moderate generated content and guidance to safely design applications, but it is not consistently accessible
Instead of a feature, the GPT-4 model has been most beneficial for automating tasks. We transitioned from GPT-3.5 to GPT-4 and actively use it. However, we face limitations due to geographic availability, subscription constraints, and rate limiting, which we are currently negotiating and working towards optimizing. While we haven't formally benchmarked Azure OpenAI's language understanding against industry standards, we find it performs well about 70-80% of the time. Occasionally, we need to refine our queries and adapt our systems accordingly to improve accuracy and effectiveness.
SwaminathanSubramanian - PeerSpot reviewer
Versatility empowers AI concept development despite the multi-GPU challenge
Regarding scalability, I'm finding the multi-GPU aspect of it challenging. Training the model is another hurdle, although I'm only getting into that aspect currently. Organizations are apprehensive about investing in multi-GPU setups. Additionally, data cleanup is a challenge that needs to be resolved, as data must be mature and pristine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its versatility makes it incredibly useful for technical problem-solving, content creation, data analytics, and more."
"Azure OpenAI is useful for benchmarking products."
"We can use the solution to implement our tasks and models quickly."
"Azure's integration with OpenAI's GPT is beneficial as well, especially for text generation tasks."
"Azure OpenAI has significantly reduced costs and increased efficiency in tasks such as aggressive testing of systems to avoid anomalies and trust issues."
"The AI search functionality is particularly effective, as it creates summaries from data."
"The high precision of information extraction is the most valuable feature."
"Our clients are interested in building knowledge bases, particularly in child welfare. In this domain, we focus on supporting caseworkers by compiling and organizing relevant information. This information is then stored in a database using a query. The database generates summaries and reminders for specific actions and even facilitates sending emails to parents or other relevant parties. The system's complexity is tailored to the specific needs of child welfare cases. Additionally, we're exploring opportunities to assist a healthcare organization. Specifically, we're working on streamlining the process of filling out forms required for insurance claims. This effort aims to ensure that hospitals can receive funding or payment for the care they provide."
"It is stable."
"I like that Hugging Face is versatile in the way it has been developed."
"I appreciate the versatility and the fact that it has generalized many models."
"The solution is easy to use compared to other frameworks like PyTorch and TensorFlow."
"Hugging Face provides open-source models, making it the best open-source and reliable solution."
"The tool's most valuable feature is that it's open-source and has hundreds of packages already available. This makes it quite helpful for creating our LLMs."
"There are numerous libraries available, and the documentation is rich and step-by-step, helping us understand which model to use in particular conditions."
"The product is reliable."
 

Cons

"I noticed there are no instructional videos or guides on the network portal for initial configurations. There is limited information available, and this is a concern for me. I would like to see more resources and guides to address these issues."
"The fine-tuning of models with the use of Azure OpenAI is an area with certain shortcomings currently, and it can be considered for improvement in the future."
"Azure OpenAI will be expensive if you want to implement it as a permanent solution for a customer."
"There are no available updates of information that are currently provided."
"The UI could be a little easier."
"I have found the tool unreliable in certain use cases. I aim to enhance the system's latency, particularly in responding to calls. Occasionally, calls don't respond, so I want to improve reliability."
"Sometimes, it gives answers in English, even when the request is in Polish."
"I faced one issue with Azure OpenAI: My customer wanted more clarity on the pricing. They were not able to get proper answers from the documentation or the pricing calculator. I suggest that Microsoft maintain standardization in the pricing details published in the documentation and the pricing calculator."
"Access to the models and datasets could be improved."
"Regarding scalability, I'm finding the multi-GPU aspect of it challenging. Training the model is another hurdle, although I'm only getting into that aspect currently."
"The solution must provide an efficient LLM."
"I believe Hugging Face has some room for improvement. There are some security issues. They provide code, but API tokens aren't indicated. Also, the documentation for particular models could use more explanation. But I think these things are improving daily. The main change I'd like to see is making the deployment of inference endpoints more customizable for users."
"Access to the models and datasets could be improved. Many interesting ones are restricted."
"Most people upload their pre-trained models on Hugging Face, but more details should be added about the models."
"I've worked on three projects using Hugging Face, and only once did we encounter a problem with the code. We had to use another open-source embedding from OpenAI to resolve it. Our team has three members: me, my colleague, and a team leader. We looked at the problem and resolved it."
"The area that needs improvement would be the organization of the materials. It could be clearer and more systematic. It would be good if the layout was clear and we could search the models easily."
 

Pricing and Cost Advice

"The cost is quite high and fixed."
"The solution's pricing is normal worldwide but expensive in Turkey because Turkey's currency is different."
"If you consider the long-term aspect of any project, Azure OpenAI is a costly solution."
"The cost structure depends on the volume of data processed and the computational resources required."
"The cost is pretty high. Even by US standards, you would find it high."
"I'm uncertain about the licensing, specifically the pricing. This falls under the purview of other teams, particularly the sales teams. I am not informed about the pricing details."
"While the product meets our business requirements well, I consider it relatively expensive, especially for individual users like myself."
"The pricing is acceptable, and it's delivering good value for the results and outcomes we need."
"We do not have to pay for the product."
"The solution is open source."
"Hugging Face is an open-source solution."
"I recall seeing a fee of nine dollars, and there's also an enterprise option priced at twenty dollars per month."
"The tool is open-source. The cost depends on what task you're doing. If you're using a large language model with around 12 million parameters, it will cost more. On average, Hugging Face is open source so you can download models to your local machine for free. For deployment, you can use any cloud service."
"So, it's requires expensive machines to open services or open LLM models."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
6%
Computer Software Company
11%
Financial Services Firm
11%
University
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
The pricing is very good for handling various kinds of jobs. While small jobs are manageable, more complex jobs require a higher model, which is a bit challenging.
What needs improvement with Azure OpenAI?
Maybe with the next release, the response will be more precise and more human-like.
What do you like most about Hugging Face?
My preferred aspects are natural language processing and question-answering.
What needs improvement with Hugging Face?
Access to the models and datasets could be improved. Many interesting ones are restricted. It would be great if they provided access for students or non-professionals who just want to test things.
What is your primary use case for Hugging Face?
This is a simple personal project, non-commercial. As a student, that's all I do.
 

Overview

Find out what your peers are saying about Azure OpenAI vs. Hugging Face and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.