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Azure OpenAI vs TensorFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
32
Ranking in other categories
No ranking in other categories
TensorFlow
Ranking in AI Development Platforms
6th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the AI Development Platforms category, the mindshare of Azure OpenAI is 15.0%, down from 20.0% compared to the previous year. The mindshare of TensorFlow is 3.9%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms
 

Featured Reviews

Anup Karade - PeerSpot reviewer
Created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions
We have created our own platform called CanvasAI. It provides machine-learning plumbing and integration with your services. So, we've integrated Azure OpenAI through Canvas. We're also looking at some hard interface modeling from AWS as well. We access Azure OpenAI solutions for our business workflow via the platform, not directly from the service provider. There are security considerations we're working through with the security team, etc. Canvas provides the control plane, which handles RBAC for user registration and model management. For internal processes, we're using OpenAI to create partner call reports, like summarizing quarterly zip code data and other financial models. We also use it for legal and contract stuff, like comparing SOWs and contracts. For user experience, we've created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions.
Ashish Upadhyay - PeerSpot reviewer
A robust tools for model visualization and debugging with superior scalability and stability, and an intuitive user-friendly interface
The one feature we find most valuable at our company is its robust and flexible machine-learning capabilities. It empowers us to seamlessly create and deploy machine learning models, offering a versatile solution for implementing sophisticated environments and various types of AI solutions. The ability to develop and fine-tune models, such as risk assessment for detection and market protection, as well as the creation of recommendation systems, is paramount. This versatility extends to providing personalized identity-relevant applications for our enterprise clients, delivering valuable insights to the market. Its exceptional support for deep learning and its efficient resource utilization enable us to undertake complex financial and data analyses. The flexibility it provides is crucial for meeting industrial requirements and crafting solutions tailored to our client's specific needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have many use cases for the solution, such as digitalizing records, a chatbot looking at records, and being able to use generative AI on them."
"Generative AI or GenAI seems to be the best part of the solution."
"My goal was to create an experience where project managers don't have to read through entire documents. Instead, they can ask a question and receive relevant point analysis. This analysis identifies the document and specific section where the information resides. Previously, users had to rely on these document references. Now, Azure OpenAI enhances the experience by providing the answer directly in the user's own language, relevant to their context."
"Our clients are interested in building knowledge bases, particularly in child welfare. In this domain, we focus on supporting caseworkers by compiling and organizing relevant information. This information is then stored in a database using a query. The database generates summaries and reminders for specific actions and even facilitates sending emails to parents or other relevant parties. The system's complexity is tailored to the specific needs of child welfare cases. Additionally, we're exploring opportunities to assist a healthcare organization. Specifically, we're working on streamlining the process of filling out forms required for insurance claims. This effort aims to ensure that hospitals can receive funding or payment for the care they provide."
"The most valuable feature is the ALM."
"The AI search functionality is particularly effective, as it creates summaries from data."
"The most valuable features include analyzing comments and preparing requests for customers, making emails easier and faster."
"The high precision of information extraction is the most valuable feature."
"Optimization is very good in TensorFlow. There are many opportunities to do hyper-parameter training."
"TensorFlow is an efficient product for building neural networks."
"It is easy to use and learn."
"It empowers us to seamlessly create and deploy machine learning models, offering a versatile solution for implementing sophisticated environments and various types of AI solutions."
"TensorFlow is a framework that makes it really easy to use for deep learning."
"The most valuable feature of TensorFlow is deep learning. It is the best tool for deep learning in the market."
"Our clients were not aware they were using TensorFlow, so that aspect was transparent. I think we personally chose TensorFlow because it provided us with more of the end-to-end package that you can use for all the steps regarding billing and our models. So basically data processing, training the model, evaluating the model, updating the model, deploying the model and all of these steps without having to change to a new environment."
"The most valuable features are the frameworks and the functionality to work with different data, even when we have a certain quantity of data flowing."
 

Cons

"Azure OpenAI is not an optimized tool yet, making it one of its shortcomings where improvements are required."
"The fine-tuning of models with the use of Azure OpenAI is an area with certain shortcomings currently, and it can be considered for improvement in the future."
"The dialogue manager needs to be improved."
"One major drawback of Azure OpenAI is its availability, as it's not consistently accessible for effective use."
"The solution's response is a bit slow sometimes."
"In the next release, they could enhance the product's features for even greater usability and efficiency."
"Azure OpenAI will be expensive if you want to implement it as a permanent solution for a customer."
"There are certain shortcomings with the product's scalability and support team where improvements are required."
"It doesn't allow for fast the proto-typing. So usually when we do proto-typing we will start with PyTorch and then once we have a good model that we trust, we convert it into TensorFlow. So definitely, TensorFlow is not very flexible."
"I know this is out of the scope of TensorFlow, however, every time I've sent a request, I had to renew the model into RAM and they didn't make that prediction or inference. This makes the point for the request that much longer. If they could provide anything to help in this part, it will be very great."
"There are a lot of problems, such as integrating our custom code. In my experience model tuning has been a bit difficult to edit and tune the graph model for best performance. We have to go into the model but we do not have a model viewer for quick access."
"I would love to have a user interface like a programming interface. You need to have a set of menus where you can put things together in a graphical interface. The complete automation of the integration of the modules would also be interesting. It’s more like plumbing as opposed to a fully automated environment."
"However, if I want to change just one thing in the implementation of TensorFlow functions I have to copy everything that they wrote and I change it manually if indeed it can be amended. This is really hard as it's written in C++ and has a lot of complications."
"It would be nice to have more pre-trained models that we can utilize within layers. I utilize a Mac, and I am unable to utilize AMD GPUs. That's something that I would definitely be like to be able to access within TensorFlow since most of it is with CUDA ML. This only matters for local machines because, in Azure, you can just access any GPU you want from the cloud. It doesn't really matter, but the clients that I work with don't have cloud accounts, or they don't want to utilize that or spend the money. They all see it as too expensive and want to know what they can do on their local machines."
"TensorFlow deep learning takes a lot of computation power. The more systems you can use, the easier it is. That's a good ability, if you can make a system run immediately at the same time on the same task, it's much faster rather than you having one system running which is slower. Running systems in parallel is a complex situation, but it can improve. There is a lot of work involved."
"In terms of improvement, we always look for ways they can optimize the model, accelerate the speed and the accuracy, and how can we optimize with our different techniques. There are various techniques available in TensorFlow. Maintaining accuracy is an area they should work on."
 

Pricing and Cost Advice

"Cost-wise, the product's price is a bit on the higher side."
"Azure OpenAI is a bit more expensive than other services."
"Regarding pricing and licensing, it's a bit complex due to the minimum purchase requirement for PTO units. We're evaluating the best approach between PTE and pay-as-you-go models. Our organization is cautious about committing to PTE due to the fixed bandwidth reservation, while pay-as-you-go doesn't offer enough flexibility. We're discussing these matters with legal teams to ensure compliance and data security."
"The solution's pricing depends on the services you will deploy."
"I'm uncertain about the licensing, specifically the pricing. This falls under the purview of other teams, particularly the sales teams. I am not informed about the pricing details."
"If you consider the long-term aspect of any project, Azure OpenAI is a costly solution."
"The cost is pretty high. Even by US standards, you would find it high."
"The pricing is acceptable, and it's delivering good value for the results and outcomes we need."
"It is an open-source solution, so anyone can use it free of charge."
"I am using the open-source version of TensorFlow and it is free."
"I rate TensorFlow's pricing a five out of ten."
"The solution is free."
"We are using the free version."
"I did not require a license for this solution. It a free open-source solution."
"It is open-source software. You don't have to pay all the big bucks like Azure and Databricks."
"TensorFlow is free."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
11%
Government
6%
Manufacturing Company
15%
Computer Software Company
12%
University
10%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
The pricing is very good for handling various kinds of jobs. While small jobs are manageable, more complex jobs require a higher model, which is a bit challenging.
What needs improvement with Azure OpenAI?
Maybe with the next release, the response will be more precise and more human-like.
What do you like most about TensorFlow?
It empowers us to seamlessly create and deploy machine learning models, offering a versatile solution for implementing sophisticated environments and various types of AI solutions.
What is your experience regarding pricing and costs for TensorFlow?
I am not familiar with the pricing setup cost and licensing.
What needs improvement with TensorFlow?
Providing more control by allowing users to build custom functions would make TensorFlow a better option. It currently offers inbuilt functions, however, having the ability to implement custom libr...
 

Overview

 

Sample Customers

Information Not Available
Airbnb, NVIDIA, Twitter, Google, Dropbox, Intel, SAP, eBay, Uber, Coca-Cola, Qualcomm
Find out what your peers are saying about Azure OpenAI vs. TensorFlow and other solutions. Updated: January 2025.
838,533 professionals have used our research since 2012.