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Amazon Comprehend vs SAS Enterprise Miner comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
19th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SAS Enterprise Miner
Ranking in Data Science Platforms
18th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
13
Ranking in other categories
Data Mining (7th)
 

Mindshare comparison

As of April 2025, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 0.5%, down from 0.8% compared to the previous year. The mindshare of SAS Enterprise Miner is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
reviewer1352853 - PeerSpot reviewer
A stable product that is easy to deploy and can be used for structured and unstructured data mining
We use the solution for predictive analytics to do structured and unstructured data mining I like the way the product visually shows the data pipeline. The product must provide better integration with cloud-native technologies. I have been using the solution for 20 years. The product is very…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"I am totally happy with AWS support, as they provide excellent solutions."
"he solution is scalable."
"The most valuable feature is that you can use multiple algorithms for creating models and then you can compare the results between them."
"The most valuable feature is the decision tree creation."
"The solution is able to handle quite large amounts of data beautifully."
"Most of the features, especially on the data analysis tool pack, are really good. The way they do clustering and output is great. You can do fairly elaborate outputs. The results, the ensembles, all of these, are fantastic."
"The solution is very good for data mining or any mining issues."
"The setup is straightforward. Deployment doesn't take more than 30 minutes."
"I like the way the product visually shows the data pipeline."
 

Cons

"It is a bit complex to scale. It is still evolving as a product."
"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"The solution is very stable, but we do have some problems with discrepancies involving SAS not matching with the latest Java versions. It's not stable in cases where SAS tries to run on a different version because SAS doesn't connect with the latest Java update. Once a month we need to restart systems from scratch."
"Virtualization could be much better."
"The product must provide better integration with cloud-native technologies."
"The user interface of the solution needs improvement. It needs to be more visual."
"The solution needs an easier interface for the user. The user experience isn't so easy for our clients."
"The visualization of the models is not very attractive, so the graphics should be improved."
"The initial setup is challenging if doing it for the first time."
"The ease of use can be improved. When you are new it seems a bit complex."
 

Pricing and Cost Advice

Information not available
"The solution is expensive for an individual, but for an enterprise/institution (purchasing bulk licenses), it is not a high price for the use that will come from it."
"This solution is for large corporations because not everybody can afford it."
"The solution must improve its licensing models."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
25%
University
12%
Educational Organization
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
What do you like most about SAS Enterprise Miner?
I like the way the product visually shows the data pipeline.
What is your experience regarding pricing and costs for SAS Enterprise Miner?
The solution must improve its licensing models. It bundles all the products into smaller products. We can only have a subset of the functionality available according to our license. I rate the pric...
What needs improvement with SAS Enterprise Miner?
The product must provide better integration with cloud-native technologies.
 

Also Known As

No data available
Enterprise Miner
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
Generali Hellas, Gitanjali Group, Gloucestershire Constabulary, GS Home Shopping, HealthPartners, IAG New Zealand, iJET, Invacare
Find out what your peers are saying about Amazon Comprehend vs. SAS Enterprise Miner and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.