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Amazon Comprehend vs Microsoft Azure Machine Learning Studio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
19th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft Azure Machine Lea...
Ranking in Data Science Platforms
5th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
61
Ranking in other categories
AI Development Platforms (3rd)
 

Mindshare comparison

As of May 2025, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 0.5%, down from 0.7% compared to the previous year. The mindshare of Microsoft Azure Machine Learning Studio is 5.2%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
Takayuki Umehara - PeerSpot reviewer
Streamlined workflows with drag and drop convenience but needs enhancements in AI
I use Machine Learning Studio for system reselling and integration Machine Learning Studio is easy to use, with a significant feature being the drag and drop interface that enhances workflow without any complaints. It provides a return on investment and cost savings, proving beneficial for…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am totally happy with AWS support, as they provide excellent solutions."
"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"The integration with Azure services enhances workflow and meets my expectations."
"Their support is helpful."
"The solution is integrated with our Microsoft Azure tenant, and we don't have to go anywhere else outside the tenant."
"The graphical nature of the output makes it very easy to create PowerPoint reports as well."
"I find Microsoft Azure Machine Learning Studio advantageous because it allows integration with Titan Scratch and offers an easy-to-use drag-and-drop menu for developing machine learning models."
"​It has helped in reducing the time involved for coding using R and/or Python."
"What I like best about Microsoft Azure Machine Learning Studio is that it's a straightforward tool and it's easy to use. Another valuable feature of the tool is AutoML which lets you get better metrics to train the model right and with good accuracy. The AutoML feature allows you to simply put in your data, and it'll pre-process and create a more accurate model for you. You don't have to do anything because AutoML in Microsoft Azure Machine Learning Studio will take care of it."
"Overall, I rate Microsoft Azure Machine Learning Studio a seven out of ten."
 

Cons

"It is a bit complex to scale. It is still evolving as a product."
"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"The interface is a bit overloaded."
"Enable creating ensemble models easier, adding more machine learning algorithms."
"I think they should improve two things. They should make their user interface more user-friendly. Integration could also be better. Because Microsoft Machine Learning is a Microsoft product, it's fully integrated with Microsoft Azure but not fully supported for other platforms like IBM or AWS or something else."
"It would be nice if the product offered more accessibility in general."
"The solution's initial setup process is complicated."
"In future releases, I would like to see better integration with Power BI within Microsoft Azure Machine Learning Studio."
"n the solution, there is the concept of workspaces, and there is no means to share the computing infrastructure across those workspaces."
"​It could use to add some more features in data transformation, time series and the text analytics section."
 

Pricing and Cost Advice

Information not available
"On a scale from one to ten, with ten being overpriced, I would rate the price of this solution at six."
"I am paying for it following a pay-as-you-go. So, the more I use it, the more it costs."
"I rate the solution's pricing a four on a scale of one to ten, where one is cheap, and ten is expensive."
"The solution operates on a pay-per-use model."
"From a developer's perspective, I find the price of this solution high."
"I used the free student license for a few months to operate the solution, but I'll have to pay for it if I want to do more now."
"It is less expensive than one of its competitors."
"There is a lack of certainty with the solution's pricing."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
Which do you prefer - Databricks or Azure Machine Learning Studio?
Databricks gives you the option of working with several different languages, such as SQL, R, Scala, Apache Spark, or Python. It offers many different cluster choices and excellent integration with ...
What do you like most about Microsoft Azure Machine Learning Studio?
The learning curve is very low. Operationalizing the model is also very easy within the Azure ecosystem.
What is your experience regarding pricing and costs for Microsoft Azure Machine Learning Studio?
Pricing is considered to be top-segment and should be improved. I rate the pricing as three or four on a scale of one to ten in terms of affordability.
 

Also Known As

No data available
Azure Machine Learning, MS Azure Machine Learning Studio
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
Walgreens Boots Alliance, Schneider Electric, BP
Find out what your peers are saying about Amazon Comprehend vs. Microsoft Azure Machine Learning Studio and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.