Amazon Textract vs OpenText Capture comparison

Why PeerSpot?

Amazon Web Services (AWS) and OpenText are both solutions in the Intelligent Document Processing (IDP) category. Amazon Web Services (AWS) is ranked #8 with an average rating of 7.3, while OpenText is ranked #4 with an average rating of 8.0. Amazon Web Services (AWS) holds a 3.1% mindshare in IDP, compared to OpenText’s 3.9% mindshare. Additionally, 75% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

Amazon Textract and OpenText Capture are leading competitors in the document processing market. OpenText Capture appears to have a more substantial feature set, which may justify its higher price point based on data comparisons.

Features: Amazon Textract leverages AI-driven data extraction capabilities, including handwriting analysis, table recognition, and key-value pair identification. OpenText Capture excels in integrated workflow automation, offers extensive customizability, and can capture information from multiple channels and devices.

Room for Improvement: Amazon Textract could enhance its overall accuracy and extend its feature set beyond basic compliance. Additionally, more support for real-time document processing would be beneficial. OpenText Capture may require improvements in simplifying its setup process, reducing integration complexity, and offering more cost-effective pricing models to appeal to smaller businesses.

Ease of Deployment and Customer Service: Amazon Textract provides straightforward API integration with cloud-based deployment. OpenText Capture supports both on-premise and cloud solutions but involves a more intricate setup. OpenText boasts a strong customer service reputation, while Amazon offers extensive online resources and community forums.

Pricing and ROI: Amazon Textract features a pay-as-you-go pricing model leading to a quick ROI. OpenText Capture, although requiring a higher initial investment, offers robust functionality that can provide significant long-term benefits.

To learn more, read our detailed Amazon Textract vs. OpenText Capture Report (Updated: September 2026).

Buyer's Guide

Amazon Textract vs. OpenText Capture

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of November 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, up from 3.3% compared to the previous year. The mindshare of Amazon Textract is 3.1%, down from 3.9% compared to the previous year. The mindshare of OpenText Capture is 3.9%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	3.4%
OpenText Capture	3.9%
Amazon Textract	3.1%
Other	89.6%

Intelligent Document Processing (IDP)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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SomdipRoy

Solution Architect at Skillnetinc

Have faced limitations due to integration complexity but have processed documents efficiently and reduced manual effort

Bedrock is basically a framework that can manage multiple large language models. Another useful tool is Amazon Textract which extracts text from documents. It helps with compliance because Amazon Textract itself doesn't store anything. When hundreds of documents are uploaded in an S3 bucket, the S3 bucket will store the documents, but Amazon Textract itself doesn't store anything. It pulls the contents of the documents and then passes them on to the next system, making it compliant. It helps in a great way by reducing the load on LLM and reducing the cost.

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Sirisha Konakandla

Software Engineer at ECloudOptimumCorp

Robust document capture boosts efficiency and integration options

The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have solved many problems we had in the past before using Automation Anywhere, mainly we saved a lot of time and money, we reduced and minimized the risk of human errors and got rid of all the manual repetitive tasks so we can focus on the core of our business."

"AA has improved our digital strategy extensively and provided the required leverage to place ourselves above other peers in the O&G Industry. We were able to develop quick digital solutions by demonstrating the ROI and gain momentum by aligning the desired resources & budget from leadership."

"Automation Anywhere IQ Bot is very strong in comparison to other vendors because Automation introduced this intelligent document processing product a long time ago, which is one of its unique features."

"Automation Anywhere is very easy to use; it's a low-code platform that a person who doesn't have any technical knowledge can use."

"The majority of Indian companies are showing a lot of interest in recruiting students who are trained in this Automation Anywhere RPA tool."

"I think that one of the coolest features that what Automation Anywhere has come up with is AI Sense. I see an immense potential there. Using AI Sense, we can automate outside Citrix. That's going to remove the client dependency or overall automation journey, and that can give lot of optimization, cost saving, and the time to market."

"Automation Anywhere is a very good tool because it helps you along the process."

"Automation Anywhere can be considered as one of the most stable RPA tools in the industry, according to the perspective of the limited amount of tools that I've used."

More Automation Anywhere pros

"Amazon Textract is superior because it has features that allow you to use analytics or intelligent automation with the OCR; it will automatically identify key and value pairs, so you can use the data easily."

"With the help of Amazon Textract, we are reducing labor and manpower because with just one API call, we can get all the extracted information with its coordinates."

"In a project, I integrated Amazon Textract with Bedrock and passed the extracted document text to the LLM using Bedrock."

"Amazon Textract was easy to use."

"The support is actually very good; I've worked with Azure and Oracle Cloud Infrastructure, but compared to the others, AWS support is excellent."

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."

"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."

"The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data, and this feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption."

"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."

"OpenText Intelligent Capture is pretty good."

"The solution is very powerful because it allows for custom scripting."

"It is a mature product and a leader in the industry."

More OpenText Capture pros

Cons

"We have trouble with large volumes of data in Excel and are not getting good results."

"Automation Anywhere could be improved by staying more current with Microsoft products through packages."

"From my experience, for a normal automation-related task, Automation Anywhere is a good tool, but currently the world is moving toward AI, Gen-AI, and code-based agents; I feel that Automation Anywhere is lagging behind in the AI realm."

"In the version that we have, there are some challenges with the browser-based applications, the cloning of the objects, and the solution's stability."

"Integrations should be included with the analytics platforms and third-party SAP, enterprise-level applications, as well as if there are any built-in connectors where you can connect with the ERPs to automate the required teams."

"With Oracle and ServiceNow, there seem to be challenges. With SAP, it worked very well."

"Now, it is a big complex to download the product and install it, then again to install the patches. So, it takes a lot of time to download it."

"If the option were available to use the old generic-style variable type, it would be helpful."

More Automation Anywhere cons

"Sometimes the tabular data does not process properly for complex tabular structures or complex tables."

"The product has not given correct results for me. It was not accurate, especially with handwritten items and documents with pencil marks, which Amazon Textract failed to identify correctly."

"Some easy integration with other systems could be improved."

"They should provide an offline solution because in many areas in India and outside, there are clients facing Internet issues."

"I have not seen any return on investment from OpenText Capture."

"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."

"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."

"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents."

"The setup is medium complexity."

"Its functionality is good, but it has to be made more accurate. If it is not customized and handheld properly, the recognition and captures won't be accurate."

"Knowledge of .NET is required to effectively use the solution or it can be complicated."

"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."

More OpenText Capture cons

Pricing and Cost Advice

"We would like to use Citrix going forward. We use Bot Runners to scale up, and it gets to be expensive. Using Citrix, it can mitigate costs."

"The cost of this solution is a little bit high, but it is worth the price."

"Whatever investment, licensing, and resource costs together are put in for development and delivery, we are still at an ROI of 250 percent."

"Automation Anywhere's pricing falls within the mid-range, but the long-term benefits outweigh the initial investment."

"It costs up to $1,200 per license."

"The pricing strategy for us is one license for development. It is more complicated than that depending on the options you choose."

"If I compare it with Blue Prism, Automation Anywhere is cheaper. Blue Prism is very costly. Automation Anywhere's pricing follows the market, not less and not more."

"It depends. For example, for my group, we are centralizing the infrastructure in Paris. Our contract is signed with Automation Anywhere in France. The currency and the pricing of Automation Anywhere in France can appear beneficial and interesting for Germany and Scandinavian countries, but when we share our infra and are internally charging other countries such as Poland, Brazil, or some other country with a lower currency value as compared to Euro, it becomes less beneficial. They would prefer to sign the contract directly with Automation Anywhere because they will benefit from a price that is as per their local market."

More Automation Anywhere pricing and cost advice

Information not available

"Some customers say the solution can get costly because it requires licenses or enterprise packages."

"OpenText is an expensive solution."

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

Financial Services Firm

16%

Outsourcing Company

14%

Manufacturing Company

11%

Comms Service Provider

Financial Services Firm

15%

Insurance Company

15%

Outsourcing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	564

No data available

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	6

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What is your experience regarding pricing and costs for Amazon Textract?

Organizations typically build the CI/CD pipeline. The main application could be hosted anywhere - it could be hosted ...

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What needs improvement with Amazon Textract?

Some easy integration with other systems could be improved.

See all answers

What is your primary use case for Amazon Textract?

In an organization with an opening for a developer position, the organization receives hundreds of resumes. Instead o...

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What needs improvement with OpenText Intelligent Capture?

There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with...

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What is your primary use case for OpenText Intelligent Capture?

I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a...

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What advice do you have for others considering OpenText Intelligent Capture?

Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment ...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 10% of the time

Blue Prism vs Automation Anywhere

Compared 5% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 4% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

Compared 2% of the time

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Extend vs Amazon Textract

Compared 47% of the time

UiPath IXP vs Amazon Textract

Compared 8% of the time

Resistant AI Document vs Amazon Textract

Compared 7% of the time

Automation Anywhere Document Automation vs Amazon Textract

Compared 6% of the time

Instabase vs Amazon Textract

Compared 5% of the time

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Tungsten TotalAgility vs OpenText Capture

Compared 8% of the time

ABBYY Vantage vs OpenText Capture

Compared 7% of the time

UiPath IXP vs OpenText Capture

Compared 6% of the time

Grooper vs OpenText Capture

Compared 5% of the time

Ephesoft Transact vs OpenText Capture

Compared 4% of the time

More OpenText Capture Competitors

Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

Amazon Textract

October 2026

Download Amazon Textract product report

Buyer's Guide

OpenText Capture

October 2026

Download OpenText Capture product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

OpenText Captivas

Interactive Demo

Automation Anywhere

Demo not available

Amazon Web Services (AWS)

Demo not available

OpenText

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Amazon Textract offers comprehensive data extraction capabilities, allowing for seamless integration with analytics and minimal document storage needs.

Amazon Textract provides users with intuitive OCR functionalities and accurate data extraction, including key-value pairs with coordinates. It reduces manual labor through efficient API calls and improves processing of handwritten data. Users benefit from its ability to organize and extract data rapidly for spreadsheets, enhancing compliance and auditing efficiency. However, room for improvement exists with handling handwritten content and complex tabular data structures, as well as feature limitations like checkbox detection and offline functionality.

What features define Amazon Textract?

Accurate OCR: Provides reliable optical character recognition for accurate data conversion.
Key-Value Pair Extraction: Extracts data with coordinates for improved data sequencing.
API Integration: Facilitates reduced labor through seamless API interactions.
Analytics Compatibility: Works with analytics systems for data analysis enhancement.
Document Handling: Aids compliance by not storing document data.

What benefits and ROI should users consider?

Labor Reduction: Decreases manual workload through automation.
Efficiency: Accelerates data entry for faster processing.
Cost-Effectiveness: Improves coordination with tools to reduce costs.
Compliance Support: Enhances auditing with efficient data extraction.

Amazon Textract is primarily used in extracting data from bank statements, receipts, dental claims, EOB documents, and resumes, serving healthcare and recruitment sectors with precision. Organizations process claims and extract valuable data from both digital and handwritten documents, feeding this data into LLMs for further analytics. Integration with Bedrock enhances abilities in projects, providing structured data extraction for better document management.

Amazon Web Services (AWS)

OpenText Capture leverages machine learning for effective document extraction and automated vendor invoice management, boasting powerful integration capabilities with CRM systems and an efficient OCR tool. Its platform supports API interaction for comprehensive document management.

OpenText Capture enhances document processing through accurate indexing with machine learning and efficient image capture via OCR, integrating data into systems like ECM and ERP. Users benefit from streamlined workflows, automating tasks such as extracting invoice data from scanned or emailed documents. Challenges include improving AI-driven document duplicate detection, OCR for lease abstraction, and the development of mobile capture features. Users seek a more user-friendly experience with lower licensing costs.

What are the key features of OpenText Capture?

Accurate Document Extraction: Utilizes machine learning to precisely extract information.
Automated Invoice Management: Reduces manual input through automation.
CRM System Integration: Seamlessly integrates with CRM for enhanced workflow.
Effective OCR Tool: Capable of advanced scanning and image processing.
API Interaction: Supports API use over mobile, email, or web platforms.
Custom Scripting: Enables tailored functionality to meet user-specific needs.

What benefits or ROI should users expect?

Increased Efficiency: Streamlines document management, saving time and resources.
Cost Reduction: Minimizes human intervention, reducing operational costs.
Enhanced Data Accuracy: Provides precise data capture and processing.
Flexible Integration: Easily connects with existing systems for a cohesive workflow.
Improved Automation: Boosts productivity through intelligent automation features.

Industries rely on OpenText Capture for efficient document management in capturing vendor invoices and automating workflows. In real estate, OCR might be used for processing lease documents, streamlining property management. Finance sectors benefit from automated invoice handling, often integrating data with ERP systems for improved financial oversight.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Cambia, Change Healthcare, ClearDATA

Information Not Available

Buyer's Guide

Amazon Textract vs. OpenText Capture

September 2026

Free Report: Amazon Textract vs. OpenText Capture

Find out what your peers are saying about Amazon Textract vs. OpenText Capture and other solutions. Updated: September 2026.

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See our Amazon Textract vs. OpenText Capture report.

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