Amazon Textract vs OpenText Capture comparison

Amazon Web Services (AWS) and OpenText are both solutions in the Intelligent Document Processing (IDP) category. Amazon Web Services (AWS) is ranked #10 with an average rating of 7.3, while OpenText is ranked #4 with an average rating of 8.0. Amazon Web Services (AWS) holds a 2.1% mindshare in IDP, compared to OpenText’s 4.3% mindshare. Additionally, 75% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Amazon Textract

Read 4 Amazon Textract reviews

876 Views
788 Comparison Views

75% willing to recommend

OpenText Capture

Read 8 OpenText Capture reviews

1,610 Views
1,610 Comparison Views

100% willing to recommend

Amazon Textract

OpenText Capture

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

Amazon Textract and OpenText Capture are leading competitors in the document processing market. OpenText Capture appears to have a more substantial feature set, which may justify its higher price point based on data comparisons.

Features: Amazon Textract leverages AI-driven data extraction capabilities, including handwriting analysis, table recognition, and key-value pair identification. OpenText Capture excels in integrated workflow automation, offers extensive customizability, and can capture information from multiple channels and devices.

Room for Improvement: Amazon Textract could enhance its overall accuracy and extend its feature set beyond basic compliance. Additionally, more support for real-time document processing would be beneficial. OpenText Capture may require improvements in simplifying its setup process, reducing integration complexity, and offering more cost-effective pricing models to appeal to smaller businesses.

Ease of Deployment and Customer Service: Amazon Textract provides straightforward API integration with cloud-based deployment. OpenText Capture supports both on-premise and cloud solutions but involves a more intricate setup. OpenText boasts a strong customer service reputation, while Amazon offers extensive online resources and community forums.

Pricing and ROI: Amazon Textract features a pay-as-you-go pricing model leading to a quick ROI. OpenText Capture, although requiring a higher initial investment, offers robust functionality that can provide significant long-term benefits.

To learn more, read our detailed Amazon Textract vs. OpenText Capture Report (Updated: April 2026).

Buyer's Guide

Amazon Textract vs. OpenText Capture

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon Textract

Ranking in Intelligent Document Processing (IDP)

10th

Average Rating

7.2

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Capture

Ranking in Intelligent Document Processing (IDP)

4th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Amazon Textract is 2.1%, down from 5.3% compared to the previous year. The mindshare of OpenText Capture is 4.3%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP) Mindshare Distribution
Product	Mindshare (%)
OpenText Capture	4.3%
Amazon Textract	2.1%
Other	93.6%

Intelligent Document Processing (IDP)

Featured Reviews

SomdipRoy

Solution Architect at Skillnetinc

Have faced limitations due to integration complexity but have processed documents efficiently and reduced manual effort

Bedrock is basically a framework that can manage multiple large language models. Another useful tool is Amazon Textract which extracts text from documents. It helps with compliance because Amazon Textract itself doesn't store anything. When hundreds of documents are uploaded in an S3 bucket, the S3 bucket will store the documents, but Amazon Textract itself doesn't store anything. It pulls the contents of the documents and then passes them on to the next system, making it compliant. It helps in a great way by reducing the load on LLM and reducing the cost.

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Sirisha Konakandla

Software Engineer at ECloudOptimumCorp

Robust document capture boosts efficiency and integration options

The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In a project, I integrated Amazon Textract with Bedrock and passed the extracted document text to the LLM using Bedrock."

"The support is actually very good; I've worked with Azure and Oracle Cloud Infrastructure, but compared to the others, AWS support is excellent."

"Amazon Textract is superior because it has features that allow you to use analytics or intelligent automation with the OCR; it will automatically identify key and value pairs, so you can use the data easily."

"Amazon Textract was easy to use."

"With the help of Amazon Textract, we are reducing labor and manpower because with just one API call, we can get all the extracted information with its coordinates."

"OpenText Intelligent Capture is pretty good."

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

"The automated version of the vendor invoice management is great."

"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."

"The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data, and this feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption."

"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."

"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."

More OpenText Capture pros

Cons

"The product has not given correct results for me. It was not accurate, especially with handwritten items and documents with pencil marks, which Amazon Textract failed to identify correctly."

"Some easy integration with other systems could be improved."

"They should provide an offline solution because in many areas in India and outside, there are clients facing Internet issues."

"Some easy integration with other systems could be improved."

"Sometimes the tabular data does not process properly for complex tabular structures or complex tables."

"They should provide an offline solution because in many areas in India and outside, there are clients facing Internet issues."

"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."

"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"

"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."

"The setup is medium complexity."

"Knowledge of .NET is required to effectively use the solution or it can be complicated."

"Its functionality is good, but it has to be made more accurate. If it is not customized and handheld properly, the recognition and captures won't be accurate."

"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."

"If something is handwritten and attached to an email, it doesn't capture the information correctly."

More OpenText Capture cons

Pricing and Cost Advice

Information not available

"OpenText is an expensive solution."

"Some customers say the solution can get costly because it requires licenses or enterprise packages."

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Manufacturing Company

Computer Software Company

Government

Financial Services Firm

18%

Insurance Company

17%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	6

Questions from the Community

What is your experience regarding pricing and costs for Amazon Textract?

Organizations typically build the CI/CD pipeline. The main application could be hosted anywhere - it could be hosted on a machine, EC2, or it could be containerized. Some organizations do manual de...

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What needs improvement with Amazon Textract?

Some easy integration with other systems could be improved.

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What is your primary use case for Amazon Textract?

In an organization with an opening for a developer position, the organization receives hundreds of resumes. Instead of manually evaluating those resumes, Amazon Textract can be used to pull the con...

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What needs improvement with OpenText Intelligent Capture?

There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with the advancements in LLMs and various extraction methods such as CVision. The pr...

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What is your primary use case for OpenText Intelligent Capture?

I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a content management platform. Before storing in any content management platform,...

See all answers

What advice do you have for others considering OpenText Intelligent Capture?

Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment that this product is useful for handling heavy volumes or more complex documenta...

See all answers

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Compared 11% of the time

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Compared 10% of the time

IBM Datacap vs OpenText Capture

Compared 8% of the time

UiPath IXP vs OpenText Capture

Compared 7% of the time

Rossum vs OpenText Capture

Compared 5% of the time

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Product Reports

Buyer's Guide

Amazon Textract

April 2026

Download Amazon Textract product report

Buyer's Guide

OpenText Capture

April 2026

Download OpenText Capture product report

Also Known As

No data available

OpenText Captivas

Overview

Amazon Textract offers comprehensive data extraction capabilities, allowing for seamless integration with analytics and minimal document storage needs.

Amazon Textract provides users with intuitive OCR functionalities and accurate data extraction, including key-value pairs with coordinates. It reduces manual labor through efficient API calls and improves processing of handwritten data. Users benefit from its ability to organize and extract data rapidly for spreadsheets, enhancing compliance and auditing efficiency. However, room for improvement exists with handling handwritten content and complex tabular data structures, as well as feature limitations like checkbox detection and offline functionality.

What features define Amazon Textract?

Accurate OCR: Provides reliable optical character recognition for accurate data conversion.
Key-Value Pair Extraction: Extracts data with coordinates for improved data sequencing.
API Integration: Facilitates reduced labor through seamless API interactions.
Analytics Compatibility: Works with analytics systems for data analysis enhancement.
Document Handling: Aids compliance by not storing document data.

What benefits and ROI should users consider?

Labor Reduction: Decreases manual workload through automation.
Efficiency: Accelerates data entry for faster processing.
Cost-Effectiveness: Improves coordination with tools to reduce costs.
Compliance Support: Enhances auditing with efficient data extraction.

Amazon Textract is primarily used in extracting data from bank statements, receipts, dental claims, EOB documents, and resumes, serving healthcare and recruitment sectors with precision. Organizations process claims and extract valuable data from both digital and handwritten documents, feeding this data into LLMs for further analytics. Integration with Bedrock enhances abilities in projects, providing structured data extraction for better document management.

Amazon Web Services (AWS)

OpenText Capture leverages machine learning for effective document extraction and automated vendor invoice management, boasting powerful integration capabilities with CRM systems and an efficient OCR tool. Its platform supports API interaction for comprehensive document management.

OpenText Capture enhances document processing through accurate indexing with machine learning and efficient image capture via OCR, integrating data into systems like ECM and ERP. Users benefit from streamlined workflows, automating tasks such as extracting invoice data from scanned or emailed documents. Challenges include improving AI-driven document duplicate detection, OCR for lease abstraction, and the development of mobile capture features. Users seek a more user-friendly experience with lower licensing costs.

What are the key features of OpenText Capture?

Accurate Document Extraction: Utilizes machine learning to precisely extract information.
Automated Invoice Management: Reduces manual input through automation.
CRM System Integration: Seamlessly integrates with CRM for enhanced workflow.
Effective OCR Tool: Capable of advanced scanning and image processing.
API Interaction: Supports API use over mobile, email, or web platforms.
Custom Scripting: Enables tailored functionality to meet user-specific needs.

What benefits or ROI should users expect?

Increased Efficiency: Streamlines document management, saving time and resources.
Cost Reduction: Minimizes human intervention, reducing operational costs.
Enhanced Data Accuracy: Provides precise data capture and processing.
Flexible Integration: Easily connects with existing systems for a cohesive workflow.
Improved Automation: Boosts productivity through intelligent automation features.

Industries rely on OpenText Capture for efficient document management in capturing vendor invoices and automating workflows. In real estate, OCR might be used for processing lease documents, streamlining property management. Finance sectors benefit from automated invoice handling, often integrating data with ERP systems for improved financial oversight.

OpenText

Sample Customers

Cambia, Change Healthcare, ClearDATA

Information Not Available

Buyer's Guide

Amazon Textract vs. OpenText Capture

April 2026

Free Report: Amazon Textract vs. OpenText Capture

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