Amazon Textract vs OpenText Capture comparison

Amazon Web Services (AWS) and OpenText are both solutions in the Intelligent Document Processing (IDP) category. Amazon Web Services (AWS) is ranked #10 with an average rating of 7.3, while OpenText is ranked #4 with an average rating of 8.0. Amazon Web Services (AWS) holds a 2.1% mindshare in IDP, compared to OpenText’s 3.9% mindshare. Additionally, 75% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

Amazon Textract and OpenText Capture are leading competitors in the document processing market. OpenText Capture appears to have a more substantial feature set, which may justify its higher price point based on data comparisons.

Features: Amazon Textract leverages AI-driven data extraction capabilities, including handwriting analysis, table recognition, and key-value pair identification. OpenText Capture excels in integrated workflow automation, offers extensive customizability, and can capture information from multiple channels and devices.

Room for Improvement: Amazon Textract could enhance its overall accuracy and extend its feature set beyond basic compliance. Additionally, more support for real-time document processing would be beneficial. OpenText Capture may require improvements in simplifying its setup process, reducing integration complexity, and offering more cost-effective pricing models to appeal to smaller businesses.

Ease of Deployment and Customer Service: Amazon Textract provides straightforward API integration with cloud-based deployment. OpenText Capture supports both on-premise and cloud solutions but involves a more intricate setup. OpenText boasts a strong customer service reputation, while Amazon offers extensive online resources and community forums.

Pricing and ROI: Amazon Textract features a pay-as-you-go pricing model leading to a quick ROI. OpenText Capture, although requiring a higher initial investment, offers robust functionality that can provide significant long-term benefits.

To learn more, read our detailed Amazon Textract vs. OpenText Capture Report (Updated: June 2026).

Buyer's Guide

Amazon Textract vs. OpenText Capture

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of August 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, down from 3.5% compared to the previous year. The mindshare of Amazon Textract is 2.1%, down from 4.9% compared to the previous year. The mindshare of OpenText Capture is 3.9%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	3.4%
OpenText Capture	3.9%
Amazon Textract	2.1%
Other	90.6%

Intelligent Document Processing (IDP)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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SomdipRoy

Solution Architect at Skillnetinc

Have faced limitations due to integration complexity but have processed documents efficiently and reduced manual effort

Bedrock is basically a framework that can manage multiple large language models. Another useful tool is Amazon Textract which extracts text from documents. It helps with compliance because Amazon Textract itself doesn't store anything. When hundreds of documents are uploaded in an S3 bucket, the S3 bucket will store the documents, but Amazon Textract itself doesn't store anything. It pulls the contents of the documents and then passes them on to the next system, making it compliant. It helps in a great way by reducing the load on LLM and reducing the cost.

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Sirisha Konakandla

Software Engineer at ECloudOptimumCorp

Robust document capture boosts efficiency and integration options

The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There have been a lot of challenges in terms of interfacing with the customer ERPs. So, we have been building tools and interfaces using bots to write back into these custom ERPs. Specifically, in the area where I work, this has been very helpful."

"Automation has been playing a significant role in every aspect of our institution."

"Compared to other RPA solutions on the market I have worked with, AA surpasses its competitors by far."

"We used to set up 150 to 250 products in a week; that has come down to a day, and now I initiate the bot, go home, and by the time I am back it is done, so time is something that we are saving, we are becoming more efficient, and our partners are happy."

"It's really easy to use. We have a number of people at our firm who are now certified RPA developers that had no development background. They did that just by the online training in some cases. In some cases, it was the online training, as well as a three day class that we brought in-house and had taught."

"Automation Anywhere's OCR functionality stands out as the most valuable feature for us, as it allows us to swiftly extract data for repetitive tasks, significantly boosting our efficiency."

"Automation Anywhere aids in handling repetitive tasks, contributing to productivity and enhancing customer service, especially when combined with methodologies like Six Sigma."

"It has improved a lot. We could identify a lot of manual processes that can be automated for our customers. The scope of automation by using Automation Anywhere has become wonderful. IQ Bot and AI sense are the incredible features provided."

More Automation Anywhere pros

"With the help of Amazon Textract, we are reducing labor and manpower because with just one API call, we can get all the extracted information with its coordinates."

"Amazon Textract is superior because it has features that allow you to use analytics or intelligent automation with the OCR; it will automatically identify key and value pairs, so you can use the data easily."

"The support is actually very good; I've worked with Azure and Oracle Cloud Infrastructure, but compared to the others, AWS support is excellent."

"In a project, I integrated Amazon Textract with Bedrock and passed the extracted document text to the LLM using Bedrock."

"Amazon Textract was easy to use."

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

"OpenText Intelligent Capture is pretty good."

"The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data, and this feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption."

"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."

"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."

"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."

"The solution is very powerful because it allows for custom scripting."

More OpenText Capture pros

Cons

"IQ Bot does have some limitations."

"This solution could be more stable because sometimes I see some bugs."

"The process discovery side needs improvement."

"Their license model needs to be improved. The biggest issue for me is that the license is tied to a person, and it is not something that I can pass if I want to use it for the first five hours and pass it on to you for the next five hours and so on. When we automate, the license is tied to me, and if you or somebody else needs to use that license, as a COE administrator, I need to transfer the license from person A to person B. This is something that I have always told them that should not be this way because you want to utilize your licenses effectively."

"The initial implementation of Automation Anywhere regarding the elastic search and database set connection can be a little difficult. However, I am skilled enough to get through it. There were some balancing issues that my other team members had to manage. They are having difficulty in balancing when I checked the architecture properly. We determined later that there was no need for a load balance to be done on the servers. We didn't do any load balancing and then the elastic search was not done."

"The only reason I wouldn't rate it higher is because a COE Manager still not getting the full benefit from it and because the premium is a little bit expensive."

"There are occasional technical issues, particularly with cloud operations. Sometimes, the bot struggles to initiate on the cloud, even when everything appears in place."

"The main things I've found that could be better are small things that can be annoying when you're using them a lot. I would recommend they add a feature where, if you mark the start of an "If" sentence it will highlight the end of the "If" sentence. That would make it easier to get a better overview."

More Automation Anywhere cons

"The product has not given correct results for me. It was not accurate, especially with handwritten items and documents with pencil marks, which Amazon Textract failed to identify correctly."

"They should provide an offline solution because in many areas in India and outside, there are clients facing Internet issues."

"Some easy integration with other systems could be improved."

"Sometimes the tabular data does not process properly for complex tabular structures or complex tables."

"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents."

"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."

"I have not seen any return on investment from OpenText Capture."

"Its functionality is good, but it has to be made more accurate. If it is not customized and handheld properly, the recognition and captures won't be accurate."

"The setup is medium complexity."

"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."

"Knowledge of .NET is required to effectively use the solution or it can be complicated."

"If something is handwritten and attached to an email, it doesn't capture the information correctly."

More OpenText Capture cons

Pricing and Cost Advice

"Currently, it stands as one of the more expensive RPA tools available."

"It is not cheap, with costs ranging between 700 to 800 dollars per month. While Power Automate is cheaper at 15 dollars per month, Automation Anywhere offers superior features, user-friendliness, and smoothness."

"It is subscription-based. They have different schemes. The price depends on how you negotiate with the local partner or local representative in your country."

"We save approximately 10,000 hours per year."

"On average, a bot runner in Automation Anywhere can cost $5,000, while in Microsoft Power Automate, you can get most of the same functionality for $100."

"The licensing cost is approximately $4,000 USD, which is a seed license."

"My understanding is that the license cost of Automation Anywhere is more reasonable than UiPath and Blue Prism."

"The price of this product is good."

More Automation Anywhere pricing and cost advice

Information not available

"Some customers say the solution can get costly because it requires licenses or enterprise packages."

"OpenText is an expensive solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

11%

Manufacturing Company

11%

Outsourcing Company

10%

Financial Services Firm

26%

Manufacturing Company

11%

Outsourcing Company

Computer Software Company

Insurance Company

16%

Financial Services Firm

16%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	81
Large Enterprise	558

No data available

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	6

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What is your experience regarding pricing and costs for Amazon Textract?

Organizations typically build the CI/CD pipeline. The main application could be hosted anywhere - it could be hosted ...

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What needs improvement with Amazon Textract?

Some easy integration with other systems could be improved.

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What is your primary use case for Amazon Textract?

In an organization with an opening for a developer position, the organization receives hundreds of resumes. Instead o...

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What needs improvement with OpenText Intelligent Capture?

There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with...

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What is your primary use case for OpenText Intelligent Capture?

I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a...

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What advice do you have for others considering OpenText Intelligent Capture?

Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment ...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

Extend vs Amazon Textract

Compared 18% of the time

UiPath IXP vs Amazon Textract

Compared 15% of the time

Instabase vs Amazon Textract

Compared 13% of the time

Resistant AI Document vs Amazon Textract

Compared 13% of the time

Automation Anywhere Document Automation vs Amazon Textract

Compared 11% of the time

More Amazon Textract Competitors

Tungsten TotalAgility vs OpenText Capture

Compared 11% of the time

ABBYY Vantage vs OpenText Capture

Compared 8% of the time

UiPath IXP vs OpenText Capture

Compared 6% of the time

IBM Datacap vs OpenText Capture

Compared 6% of the time

eBrevia vs OpenText Capture

Compared 5% of the time

More OpenText Capture Competitors

Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

Amazon Textract

August 2026

Download Amazon Textract product report

Buyer's Guide

OpenText Capture

July 2026

Download OpenText Capture product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

OpenText Captivas

Interactive Demo

Automation Anywhere

Demo not available

Amazon Web Services (AWS)

Demo not available

OpenText

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Amazon Textract offers comprehensive data extraction capabilities, allowing for seamless integration with analytics and minimal document storage needs.

Amazon Textract provides users with intuitive OCR functionalities and accurate data extraction, including key-value pairs with coordinates. It reduces manual labor through efficient API calls and improves processing of handwritten data. Users benefit from its ability to organize and extract data rapidly for spreadsheets, enhancing compliance and auditing efficiency. However, room for improvement exists with handling handwritten content and complex tabular data structures, as well as feature limitations like checkbox detection and offline functionality.

What features define Amazon Textract?

Accurate OCR: Provides reliable optical character recognition for accurate data conversion.
Key-Value Pair Extraction: Extracts data with coordinates for improved data sequencing.
API Integration: Facilitates reduced labor through seamless API interactions.
Analytics Compatibility: Works with analytics systems for data analysis enhancement.
Document Handling: Aids compliance by not storing document data.

What benefits and ROI should users consider?

Labor Reduction: Decreases manual workload through automation.
Efficiency: Accelerates data entry for faster processing.
Cost-Effectiveness: Improves coordination with tools to reduce costs.
Compliance Support: Enhances auditing with efficient data extraction.

Amazon Textract is primarily used in extracting data from bank statements, receipts, dental claims, EOB documents, and resumes, serving healthcare and recruitment sectors with precision. Organizations process claims and extract valuable data from both digital and handwritten documents, feeding this data into LLMs for further analytics. Integration with Bedrock enhances abilities in projects, providing structured data extraction for better document management.

Amazon Web Services (AWS)

OpenText Capture leverages machine learning for effective document extraction and automated vendor invoice management, boasting powerful integration capabilities with CRM systems and an efficient OCR tool. Its platform supports API interaction for comprehensive document management.

OpenText Capture enhances document processing through accurate indexing with machine learning and efficient image capture via OCR, integrating data into systems like ECM and ERP. Users benefit from streamlined workflows, automating tasks such as extracting invoice data from scanned or emailed documents. Challenges include improving AI-driven document duplicate detection, OCR for lease abstraction, and the development of mobile capture features. Users seek a more user-friendly experience with lower licensing costs.

What are the key features of OpenText Capture?

Accurate Document Extraction: Utilizes machine learning to precisely extract information.
Automated Invoice Management: Reduces manual input through automation.
CRM System Integration: Seamlessly integrates with CRM for enhanced workflow.
Effective OCR Tool: Capable of advanced scanning and image processing.
API Interaction: Supports API use over mobile, email, or web platforms.
Custom Scripting: Enables tailored functionality to meet user-specific needs.

What benefits or ROI should users expect?

Increased Efficiency: Streamlines document management, saving time and resources.
Cost Reduction: Minimizes human intervention, reducing operational costs.
Enhanced Data Accuracy: Provides precise data capture and processing.
Flexible Integration: Easily connects with existing systems for a cohesive workflow.
Improved Automation: Boosts productivity through intelligent automation features.

Industries rely on OpenText Capture for efficient document management in capturing vendor invoices and automating workflows. In real estate, OCR might be used for processing lease documents, streamlining property management. Finance sectors benefit from automated invoice handling, often integrating data with ERP systems for improved financial oversight.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Cambia, Change Healthcare, ClearDATA

Information Not Available

Buyer's Guide

Amazon Textract vs. OpenText Capture

June 2026

Free Report: Amazon Textract vs. OpenText Capture

Find out what your peers are saying about Amazon Textract vs. OpenText Capture and other solutions. Updated: June 2026.

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