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Amazon Textract vs IBM Datacap comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
Sentiment score
6.2
IBM Datacap offers scalable document processing, suitable for diverse enterprises, though complexity and licensing are critical factors.
 

Valuable Features

No sentiment score available
Sentiment score
8.1
IBM Datacap is valued for its seamless integration, automation, powerful features, scalability, and user-friendly licensing model.
 

Room For Improvement

No sentiment score available
Sentiment score
4.9
IBM Datacap struggles with OCR speed, usability, AI integration, and lacks Arabic support, cloud capabilities, and workflow enhancements.
 

Stability Issues

No sentiment score available
Sentiment score
6.6
IBM Datacap's stability depends on version and implementation; recent updates improved it, but older versions faced issues.
 

Customer Service

No sentiment score available
No sentiment score available
IBM Datacap support is knowledgeable but slow; users face language barriers; experiences vary from inadequate to effective assistance.
 

Setup Cost

No sentiment score available
No sentiment score available
IBM Datacap is costly with complex licensing, variable pricing, and regional differences, impacting affordability despite integration benefits.
 

Categories and Ranking

Amazon Textract
Ranking in Intelligent Document Processing (IDP)
19th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
IBM Datacap
Ranking in Intelligent Document Processing (IDP)
7th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Featured Reviews

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Amena Khidr - PeerSpot reviewer
The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature
The standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application.
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Top Industries

By visitors reading reviews
Financial Services Firm
46%
Computer Software Company
9%
Insurance Company
6%
Government
5%
Financial Services Firm
18%
Computer Software Company
14%
Government
11%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about IBM Datacap?
The installation of the solution is very simple.
What needs improvement with IBM Datacap?
IBM Datacap cannot fetch unstructured data properly; it always gives you wrong information, so no one uses this solution for unstructured data. Even for structured data, sometimes the administrator...
 

Also Known As

No data available
Datacap
 

Overview

 

Sample Customers

Cambia, Change Healthcare, ClearDATA
Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
Find out what your peers are saying about ABBYY, UiPath, Automation Anywhere and others in Intelligent Document Processing (IDP). Updated: November 2024.
816,406 professionals have used our research since 2012.