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IBM Datacap vs Tungsten TotalAgility comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
IBM Datacap support is knowledgeable but slow; users face language barriers; experiences vary from inadequate to effective assistance.
No sentiment score available
 

Room For Improvement

Sentiment score
4.9
IBM Datacap struggles with OCR speed, usability, AI integration, and lacks Arabic support, cloud capabilities, and workflow enhancements.
No sentiment score available
 

Scalability Issues

Sentiment score
6.2
IBM Datacap offers scalable document processing, suitable for diverse enterprises, though complexity and licensing are critical factors.
No sentiment score available
 

Setup Cost

No sentiment score available
IBM Datacap is costly with complex licensing, variable pricing, and regional differences, impacting affordability despite integration benefits.
No sentiment score available
 

Stability Issues

Sentiment score
6.6
IBM Datacap's stability depends on version and implementation; recent updates improved it, but older versions faced issues.
No sentiment score available
 

Valuable Features

Sentiment score
8.1
IBM Datacap is valued for its seamless integration, automation, powerful features, scalability, and user-friendly licensing model.
No sentiment score available
 

Categories and Ranking

IBM Datacap
Ranking in Intelligent Document Processing (IDP)
7th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Tungsten TotalAgility
Ranking in Intelligent Document Processing (IDP)
6th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Intelligent Document Processing (IDP) category, the mindshare of IBM Datacap is 4.3%, down from 5.1% compared to the previous year. The mindshare of Tungsten TotalAgility is 10.1%, up from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Amena Khidr - PeerSpot reviewer
The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature
The standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application.
PrashanthR - PeerSpot reviewer
Great with recognition and provides a high level of confidence in terms of extraction capabilities
When it comes to machine print, this is an excellent solution with features you don't find in other tools. When dealing with handwritten text they have provided some A2iA locators that require a separate license. Even after implementing that, the handwritten text extraction was not great. Microsoft Azure does better at text extraction. If an organization is looking for OCR without the need to extract anything, then I would suggest a product such as Textract or another free software. If data extraction is needed for additional processes then I would recommend Kofax. I rate this solution eight out of 10
report
Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
14%
Government
11%
Insurance Company
8%
Financial Services Firm
25%
Computer Software Company
12%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Datacap?
The installation of the solution is very simple.
What needs improvement with IBM Datacap?
IBM Datacap cannot fetch unstructured data properly; it always gives you wrong information, so no one uses this solution for unstructured data. Even for structured data, sometimes the administrator...
What do you like most about Kofax TotalAgility?
The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.
What is your experience regarding pricing and costs for Kofax TotalAgility?
The price of this solution is less than some of the competition.
What needs improvement with Kofax TotalAgility?
The product's console version is old. It should also improve its forum.
 

Also Known As

Datacap
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Overview

 

Sample Customers

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about IBM Datacap vs. Tungsten TotalAgility and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.