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HyperScience vs IBM Datacap comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

HyperScience
Ranking in Intelligent Document Processing (IDP)
6th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
IBM Datacap
Ranking in Intelligent Document Processing (IDP)
7th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Intelligent Document Processing (IDP) category, the mindshare of HyperScience is 9.4%, up from 9.2% compared to the previous year. The mindshare of IBM Datacap is 4.4%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Pavan Balaji - PeerSpot reviewer
Performs well on handwritten text and on checkboxes; lacks sufficient language options
The solution lacks support for a variety of languages. It supports three or four languages, whereas other vendors support 60 languages. I'd also like to see some improvement in the various dictionaries, including address validation dictionaries, or phone number validation dictionaries, those things need to be improved. It provides a machine confidence score but doesn't give accuracy scores.
Amena Khidr - PeerSpot reviewer
The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature
The standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides the best accuracy for handwritten forms, which is a struggle in the industry. You can take processes with a lot of manual work and streamline them through this tool."
"Has algorithms that can detect a document template even if the image has a lot of distortions."
"Valuable features include tools like IQ Bot and the ability to extract handwritten documents with 93-95 per cent accuracy."
"We have seen pretty good accuracy."
"What I liked more about HyperScience was the quality of the OCR it is a lot better compared to Google."
"I like that compared to other tools, HyperScience works best with handwritten documents."
"One of the most valuable features of HyperScience is the user-training module. Whenever the extraction takes place, based on the way we have trained HyperScience, it would give us some success status or a certain confidence level. If the solution has processed something that it determined was not extracted correctly it will queue those items for manual review."
"The most valuable feature is its ability to capture data, which changes all the time into different formats."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"Very scalable and stable data capture and extraction solution that's very simple to install."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents"
"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."
"The standout feature of this intelligent product is its remarkable capability."
"I can have all scanners accessible from my end."
 

Cons

"No solution is perfect and there are several different scenarios that could be improved in HyperScience. One area is where there are multiple tables in the same form I have seen HyperScience struggle. There is some issue with supporting the extraction from multiple tables involved on the same form. If this could improve, it would be a big benefit."
"Extracting tables from certain documents could be improved."
"The solution lacks support for a greater range of languages."
"HyperScience has less capability while working on unstructured forms. Unstructured forms are those where there is no standard structure and the information can be anywhere on the form. They need to develop this capability."
"The product's usability could be better. The first pain point is that we're getting the output in a different format, and we were expecting a different timetable. The second point is that if you want better results, HyperScience says you have to configure a minimal PDF or a maximum of 400 PDFs. If you want results with 400 PDFs for what's written by these doctors, then you also configure the maximum of 400 templates for that. So, it's essentially a lack of support from HyperScience. In the next release, it would be better if failure scenarios were reduced. It would also help if they offered different formats, inputs or injections, and added different scenarios."
"HyperScience could improve the unstructured data extraction feature."
"They could work on the price and make it a bit more reasonable."
"The interface can be more intuitive."
"Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic."
"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."
"What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support."
"The reading efficiency of the solution needs to be improved."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
"There should be an increase in the capacity of the workflows. Datacap is a little limited in this aspect. So, you cannot really implement all the possibilities."
"The solution's scalability needs improvement."
 

Pricing and Cost Advice

"I don't have any idea about the licensing costs, but I know that there was a per-page charge. They had different models of pricing. One of them was based on the minimum number of pages, and we had a fixed price. So, the price model depends on the volume that is coming through HyperScience."
"I think HyperScience is cheaper when compared to other tools. They also have a lifetime licensing option."
"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."
"Pricing needs to stay competitive."
"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."
"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."
"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."
"This solution is the most expensive in the market."
"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."
"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
9%
Insurance Company
8%
Financial Services Firm
18%
Computer Software Company
14%
Government
12%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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What do you like most about IBM Datacap?
The installation of the solution is very simple.
What needs improvement with IBM Datacap?
IBM Datacap cannot fetch unstructured data properly; it always gives you wrong information, so no one uses this solution for unstructured data. Even for structured data, sometimes the administrator...
 

Also Known As

No data available
Datacap
 

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Overview

 

Sample Customers

Hyperscience's customers are some of the top enterprises in the Insurance, Government, Financial Services, and Healthcare industries.
Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
Find out what your peers are saying about HyperScience vs. IBM Datacap and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.