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HyperScience vs IBM Datacap comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

HyperScience
Ranking in Intelligent Document Processing (IDP)
5th
Average Rating
7.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
IBM Datacap
Ranking in Intelligent Document Processing (IDP)
7th
Average Rating
7.6
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Intelligent Document Processing (IDP) category, the mindshare of HyperScience is 9.4%, up from 9.4% compared to the previous year. The mindshare of IBM Datacap is 4.3%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Pavan Balaji - PeerSpot reviewer
Aug 1, 2022
Performs well on handwritten text and on checkboxes; lacks sufficient language options
We use this product to help our internal teams automate in areas such as claims automation using intelligent document processing. It deals with handwritten documentation. We are partners with HyperScience and I'm a data science manager.  The product performs well on handwritten text and on…
Amena Khidr - PeerSpot reviewer
Oct 24, 2023
The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature
The standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I liked more about HyperScience was the quality of the OCR it is a lot better compared to Google."
"One of the most valuable features of HyperScience is the user-training module. Whenever the extraction takes place, based on the way we have trained HyperScience, it would give us some success status or a certain confidence level. If the solution has processed something that it determined was not extracted correctly it will queue those items for manual review."
"Valuable features include tools like IQ Bot and the ability to extract handwritten documents with 93-95 per cent accuracy."
"Has algorithms that can detect a document template even if the image has a lot of distortions."
"We have seen pretty good accuracy."
"It provides the best accuracy for handwritten forms, which is a struggle in the industry. You can take processes with a lot of manual work and streamline them through this tool."
"I like that compared to other tools, HyperScience works best with handwritten documents."
"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."
"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."
"The feedback from our clients that this solution has increased their efficiency and their turnaround time on opening any account for end users, thus attracting more customers."
"The most valuable feature is its ability to capture data, which changes all the time into different formats."
"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."
"I work for an insurance company, and we use Datacap for document processing."
 

Cons

"Extracting tables from certain documents could be improved."
"The solution lacks support for a greater range of languages."
"The product's usability could be better. The first pain point is that we're getting the output in a different format, and we were expecting a different timetable. The second point is that if you want better results, HyperScience says you have to configure a minimal PDF or a maximum of 400 PDFs. If you want results with 400 PDFs for what's written by these doctors, then you also configure the maximum of 400 templates for that. So, it's essentially a lack of support from HyperScience. In the next release, it would be better if failure scenarios were reduced. It would also help if they offered different formats, inputs or injections, and added different scenarios."
"HyperScience could improve the unstructured data extraction feature."
"No solution is perfect and there are several different scenarios that could be improved in HyperScience. One area is where there are multiple tables in the same form I have seen HyperScience struggle. There is some issue with supporting the extraction from multiple tables involved on the same form. If this could improve, it would be a big benefit."
"HyperScience has less capability while working on unstructured forms. Unstructured forms are those where there is no standard structure and the information can be anywhere on the form. They need to develop this capability."
"They could work on the price and make it a bit more reasonable."
"I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great."
"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."
"It can take some time to implement."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"They have to stop focusing on new development and stabilize the latest release. It is not stable."
"Third-party integration could be improved; it's very slow."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."
 

Pricing and Cost Advice

"I don't have any idea about the licensing costs, but I know that there was a per-page charge. They had different models of pricing. One of them was based on the minimum number of pages, and we had a fixed price. So, the price model depends on the volume that is coming through HyperScience."
"I think HyperScience is cheaper when compared to other tools. They also have a lifetime licensing option."
"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."
"This solution is the most expensive in the market."
"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."
"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."
"Pricing needs to stay competitive."
"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."
"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."
"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
15%
Manufacturing Company
8%
Insurance Company
8%
Financial Services Firm
18%
Computer Software Company
14%
Government
12%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HyperScience?
It provides the best accuracy for handwritten forms, which is a struggle in the industry. You can take processes with a lot of manual work and streamline them through this tool.
What is your experience regarding pricing and costs for HyperScience?
I don't have any idea about the licensing costs, but I know that there was a per-page charge. They had different models of pricing. One of them was based on the minimum number of pages, and we had ...
What needs improvement with HyperScience?
We tested HyperScience on structured formats of the forms, and it worked really well. We tested it with semi-structured formats, and it worked well. We also tested creating a new form that does not...
What do you like most about IBM Datacap?
The installation of the solution is very simple.
What needs improvement with IBM Datacap?
IBM Datacap cannot fetch unstructured data properly; it always gives you wrong information, so no one uses this solution for unstructured data. Even for structured data, sometimes the administrator...
 

Also Known As

No data available
Datacap
 

Learn More

Video not available
 

Overview

 

Sample Customers

Hyperscience's customers are some of the top enterprises in the Insurance, Government, Financial Services, and Healthcare industries.
Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
Find out what your peers are saying about HyperScience vs. IBM Datacap and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.