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IBM Datacap pros and cons

Vendor: IBM
3.8 out of 5
365 followers
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Pros & Cons summary

IBM Datacap is a resilient tool with multiple identification and export options, automating data entry and reducing errors. Insight Edition extracts data from unstructured content, offering robust capture capabilities. Extensible and customizable, it enhances efficiency but suffers from performance issues such as slow OCR and scalability limits. Integration with Watson AI is desired. Implementation is complex with limited support, requiring C# expertise and presenting challenges in handling large document volumes.

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Prominent pros & cons

PROS

IBM Datacap is highly extensible, allowing for easy customization and integration with other systems through configurable rule sets and web services.
It offers robust data capturing capabilities, efficiently processing unstructured data and extracting valuable information from various document formats.
The system significantly reduces human error and automates manual tasks, enhancing overall productivity and efficiency.
IBM Datacap supports advanced imaging and machine learning techniques to handle large volumes of documents, which improves data management and accessibility.
Its ability to integrate seamlessly with IBM FileNet enhances document processing workflows for financial companies.

CONS

IBM Datacap's latest release is unstable, and technical support is inadequate due to downsizing and outsourcing.
The OCR speed is a challenge, requiring large infrastructure, which impacts licensing costs.
Lacks functionality to process documents in parallel, necessitating improvement in scalability.
Language support is insufficient, particularly for Arabic, causing difficulties with document processing.
Performance issues arise when processing large volumes of documents, with significant delays reported.
 

IBM Datacap Pros review quotes

NE
Mar 18, 2022
It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility.
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PV
Jun 8, 2022
I can have all scanners accessible from my end.
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MR
Oct 9, 2018
It reduces human error and saves time.
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IBM Datacap
December 2024
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AZ
Apr 13, 2022
There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us.
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DS
Jan 26, 2022
I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement.
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Joao Benevides - PeerSpot reviewer
Apr 4, 2022
It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated.
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OI
Apr 26, 2020
The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents
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SM
Apr 8, 2022
Very scalable and stable data capture and extraction solution that's very simple to install.
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TN
Oct 9, 2018
The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products...
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Amena Khidr - PeerSpot reviewer
Oct 24, 2023
The standout feature of this intelligent product is its remarkable capability.
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Show 10 more reviews (out of 26)
 

IBM Datacap Cons review quotes

NE
Mar 18, 2022
One of the things that we wished for was to have an easier way to carry out the customizations. Currently, if you want to customize data, you need to have a developer with C# knowledge. If IBM could implement a no-code or low-code platform for Datacap, it would be easier to adjust it without needing a developer, which was always the most difficult part.
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PV
Jun 8, 2022
The IBM Datacap site actually is on the newer inside. They will give it as a plugin only.
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MR
Oct 9, 2018
It can take some time to implement.
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Buyer's Guide
IBM Datacap
December 2024
Free Report: IBM Datacap Reviews and More
Learn what your peers think about IBM Datacap. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
DOWNLOAD NOW
824,053 professionals have used our research since 2012.
AZ
Apr 13, 2022
Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic.
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DS
Jan 26, 2022
We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare.
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Joao Benevides - PeerSpot reviewer
Apr 4, 2022
I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked.
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OI
Apr 26, 2020
The interface can be more intuitive.
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SM
Apr 8, 2022
What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support.
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TN
Oct 9, 2018
Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count.
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Amena Khidr - PeerSpot reviewer
Oct 24, 2023
Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation.
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Show 10 more reviews (out of 26)

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