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IBM Datacap vs KODAK Info Input Solution comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Datacap
Ranking in Intelligent Document Processing (IDP)
6th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
27
Ranking in other categories
No ranking in other categories
KODAK Info Input Solution
Ranking in Intelligent Document Processing (IDP)
14th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Intelligent Document Processing (IDP) category, the mindshare of IBM Datacap is 4.7%, up from 4.6% compared to the previous year. The mindshare of KODAK Info Input Solution is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

DeekshithShetty - PeerSpot reviewer
High-accuracy document processing with easy integration and good image enhancement
The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.
Brent Wesler - PeerSpot reviewer
Maximizes document processing control with versatile OCR engines while anticipating needed auto-learning updates
The initial setup for new users may require some time, but the process is quick to learn, and the benefits are readily apparent. Kodak Info Input Solution offers significant versatility and control by allowing multiple OCR engines without needing knowledge-based models. This solution extends beyond invoices and procurement to handle various documents with extensive customization options. KODAK Info Input Solution does not require building knowledge-based models, unlike Ancora software. This flexibility and ease of use, especially in scenarios with simple invoice processing, make it a very useful tool. The extensibility and provision for customization, such as the ability to write JavaScript, increase its appeal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"I work for an insurance company, and we use Datacap for document processing."
"The solution offers many features that are beneficial for customers."
"It is the best solution for scanning purposes."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."
"The OCR extractions are very good, almost 100% accurate now."
"The most valuable feature of KODAK Info Input Solution is the open intelligence piece, the ability to consume five different OCR engines."
"The KODAK Info Input Solution's customer support is the best."
"The KODAK Info Input Solution offers fast workflows for extracting information from even the largest documents."
"The KODAK Info Input Solution offers fast workflows for extracting information from even the largest documents."
 

Cons

"I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"Datacap has performance issues when processing large volumes of documents. We're doing 18,000 pages daily. Scanning takes almost 20-30 minutes, but it normally takes one or two minutes. We informed IBM and opened a ticket for that. They forwarded the issue to developers but didn't give a specific timeline for it to be resolved. Version 8.1 is already at the end of support."
"Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."
"There should be an increase in the capacity of the workflows. Datacap is a little limited in this aspect. So, you cannot really implement all the possibilities."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
"The reading efficiency of the solution needs to be improved."
"They have to stop focusing on new development and stabilize the latest release. It is not stable."
"The most significant area for improvement in the KODAK Info Input Solution is its ability to support custom definitions and auto-learn."
"The most significant area for improvement in the KODAK Info Input Solution is its ability to support custom definitions and auto-learn."
"Integrating KODAK Info Input Solution with other software, such as Laserfiche, presents challenges due to inadequate documentation and an unintuitive web services interface."
"Integrating KODAK Info Input Solution with other software, such as Laserfiche, presents challenges due to inadequate documentation and an unintuitive web services interface."
 

Pricing and Cost Advice

"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."
"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."
"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."
"It is an expensive solution."
"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."
"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."
"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."
"This solution is the most expensive in the market."
"Although KODAK Info Input Solution's pricing is competitive within the industry's consumption-based model, its approach is overly complex."
"The pricing of KODAK Info Input Solution in Mexico is very expensive, and the government's purchasing process requires convincing many stakeholders."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Government
13%
Insurance Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Datacap?
The installation of the solution is very simple.
What needs improvement with IBM Datacap?
When a client's requirement is not available in Datacap, out-of-the-box actions should be simpler to implement and not very complex. There should be an AI feature where a requirement from the clien...
What is your experience regarding pricing and costs for KODAK Info Input Solution?
Although KODAK Info Input Solution's pricing is competitive within the industry's consumption-based model, its approach is overly complex. Since they lack a proprietary engine, users must purchase ...
What needs improvement with KODAK Info Input Solution?
The most significant area for improvement in the KODAK Info Input Solution is its ability to support custom definitions and auto-learn. Currently, it lacks the crucial capability to automatically l...
What is your primary use case for KODAK Info Input Solution?
I primarily use Kodak Info Input Solution for processing procurement documents, managing certificates of insurance and W-9s, and processing medical healthcare claims.
 

Also Known As

Datacap
No data available
 

Learn More

 

Overview

 

Sample Customers

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
Information Not Available
Find out what your peers are saying about IBM Datacap vs. KODAK Info Input Solution and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.