IBM Datacap and OpenText Intelligent Capture are in the data capture and document processing category, with OpenText leading due to its comprehensive feature set.
Features: IBM Datacap offers high-level customization, seamless integration, and advanced analytics. OpenText Intelligent Capture provides a suite of capture tools, AI-driven data recognition, and adaptability across platforms.
Room for Improvement: IBM Datacap could improve in speed and complexity of configurations, OCR capabilities, and international language support. OpenText Intelligent Capture can enhance its deployment ease, reduce its learning curve, and better its user interface for new users.
Ease of Deployment and Customer Service: IBM Datacap is straightforward to deploy with strong customer service, while OpenText Intelligent Capture offers robust support though its deployment may be more complex due to diverse capabilities.
Pricing and ROI: IBM Datacap is budget-friendly with a favorable ROI, thanks to competitive pricing and ease of integration. OpenText, with a higher setup cost, offers significant ROI through scalability and feature range.
IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.
OpenText™ Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the document’s content.
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