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IBM Datacap vs IQ Bot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

IBM Datacap
Ranking in Intelligent Document Processing (IDP)
7th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
IQ Bot
Ranking in Intelligent Document Processing (IDP)
3rd
Average Rating
7.6
Reviews Sentiment
8.0
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Intelligent Document Processing (IDP) category, the mindshare of IBM Datacap is 4.4%, down from 4.9% compared to the previous year. The mindshare of IQ Bot is 2.9%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Amena Khidr - PeerSpot reviewer
The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature
The standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application.
Neethushree S - PeerSpot reviewer
User-friendly and code reusability feature for efficient utilization of existing code repositories
Building IQ bots is time-consuming. Initially, script-wise, it would take a lot of time and also the testing of testing part of it. Probably there might be something that has been advanced now, but I'm talking about before six months. Maybe there has been an enhancement, but during the time that we were working, the time that would take up to build the requirements initially would need a lot of time. In future releases, Automation Anywhere should promote this product more to make it more visible. It should be promoted to increase its visibility and awareness.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers many features that are beneficial for customers."
"Datacap is good at processing unstructured data. You can build up some nice data flows, and it is simple to configure. The tool adopts a low-code approach, but you can do a lot of coding if you want to customize and automate your flows. Datacap also has the flexibility to integrate."
"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."
"The feedback from our clients that this solution has increased their efficiency and their turnaround time on opening any account for end users, thus attracting more customers."
"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."
"Both Datacap Studio and Datacap Navigator are great features."
"IQ Bot has helped my organization transform digital documents and files into information to be processed."
"The initial setup was satisfactory."
"I would say that the best feature is that it has native automation for the US."
"The flexibility to deploy based on the different types is the most valuable. We can deploy pieces of the program directly over the fields. We can also directly connect with databases. We can modify it and make different connections with the database. We are also able to programmably modify the fields and change the presentation and values or evaluate a list of values. We can change the values on the fly. It is very flexible and very easy to use and learn. It is also very simple."
"IQ Bot has the capability to identify changes and remap its settings accordingly. It also has the ability to learn."
"PDF classification and basic data extraction are useful features."
"Good templates means that all basics are pre-defined."
"The way that the learning combines with the OCR is the solution's most valuable aspect."
 

Cons

"Datacap's technology seems a little behind the industry. It's still using the old .NET framework. They should move to .NET Core and start integrating some machine learning. You can do some integration yourself, but you expect a solution to include the latest machine-learning approaches if you're paying reasonable money for it."
"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."
"I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great."
"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."
"I would like better ease of use and more support options."
"The reading efficiency of the solution needs to be improved."
"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."
"Third-party integration could be improved; it's very slow."
"I think the problem is usually tuning it up, and trying to get the best performance — that takes some time."
"It would be good if the solution could extract or capture details from unstructured data."
"One of the challenges that we faced was that the Automation Anywhere log files were being created and not cleaned up, which would eventually kill the bot."
"Product algorithms could be improved."
"Better customization in terms of mapping would be an improvement."
"Could improve with regard to hand-written documents."
"I would like love to see pre-trained models based on industries."
"The way this solution creates invoices can be improved. It is slow. Sometimes, it is also very complicated because you need to apply some kind of filters and effects over the images, which makes it a little bit complicated. They can reduce the complexity to manage the fields or incorporate other features. They can provide an easy way for developers to customize and program fields. The accuracy of the OCR engine can be improved. It would be great if they can also provide an ICR engine and an option to choose between OCR or ICR."
 

Pricing and Cost Advice

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."
"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."
"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."
"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."
"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."
"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."
"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."
"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."
"It is based on the stages and on a yearly basis."
"The pricing is reasonable."
"With the Cloud, the price goes up and down. You only pay for what you use."
"If you make use of only a few bots, this solution is very cheap."
"The price could be lower."
"Solutions from Automation Anywhere are expensive."
"I feel that the price of IQ Bot could be lower."
"The pricing is complicated but I wouldn't say that they are expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
14%
Government
12%
Insurance Company
8%
Computer Software Company
18%
Manufacturing Company
11%
Financial Services Firm
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Datacap?
The installation of the solution is very simple.
What needs improvement with IBM Datacap?
IBM Datacap cannot fetch unstructured data properly; it always gives you wrong information, so no one uses this solution for unstructured data. Even for structured data, sometimes the administrator...
When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?
My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...
What do you like most about IQ Bot?
IQ Bot is relatively easy to use and develop.
What is your experience regarding pricing and costs for IQ Bot?
The product cost is relatively high compared to other tools in the market. I rate the pricing a five out of ten.
 

Also Known As

Datacap
No data available
 

Overview

 

Sample Customers

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
Synergy
Find out what your peers are saying about IBM Datacap vs. IQ Bot and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.