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AppDynamics Mobile Real-User Monitoring vs HeadSpin comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024
 

Categories and Ranking

AppDynamics Mobile Real-Use...
Ranking in Mobile APM
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
HeadSpin
Ranking in Mobile APM
6th
Average Rating
8.0
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Functional Testing Tools (19th), Mobile App Testing Tools (7th)
 

Mindshare comparison

As of November 2024, in the Mobile APM category, the mindshare of AppDynamics Mobile Real-User Monitoring is 0.3%, up from 0.2% compared to the previous year. The mindshare of HeadSpin is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile APM
 

Featured Reviews

EmilSiric - PeerSpot reviewer
Offers insights into peak usage hours, the application's status, and that of secondary services, such as databases and APIs
The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach. Additionally, there's potential for enhancing the pricing structure, particularly as scaling up can become expensive. Given the continual growth of the mobile landscape, revisiting the pricing model could be beneficial.
Saorabh Singh - PeerSpot reviewer
It fulfills everything from automation to manual performance
The most valuable features of the product are the performance parameters it gives us, as well as the seamless connectivity with our automation suites. I am also pleased with the continuous enhancements made to HeadSpin. There have been many features added since we started using the product, and all of them are useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable."
"For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution."
"There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them."
"In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system."
"The most valuable feature of the solution is its GUI."
"We have found the scalability to be quite good."
"The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."
"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."
"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."
"The most valuable feature is that this is the first connected intelligence all-in-one platform."
"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."
"The most valuable features of the product are the performance parameters it gives us."
 

Cons

"I would like to see accommodation for millisecond granularity, as we only have one-second granularity now."
"The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options."
"In terms of improvements we would like to see, we want to understand what the battery consumption metrics are whenever a user is viewing. It would be really helpful for us if we could get those details levels."
"I would like to see a better way to automate actions based on the events generated by the tool."
"The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach."
"There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java."
"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."
"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."
"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."
"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."
"Support and pricing could be improved."
"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."
 

Pricing and Cost Advice

"I believe there was probably an extra charge whenever I wanted to contact the support team."
"I rate AppDynamics Mobile Real-User Monitoring's pricing as seven out of ten. Mobile monitoring is paid based on the number of instances utilizing the mobile monitoring service, which increases as the scale grows. Consequently, your mobile user count can proportionally surpass all other applications."
"It does require licensing to be paid."
"I believe the licensing cost is cheap because it's a total solution, hardware, license and software."
"We have a yearly license for 16 devices."
"It's not cheap, but there are a few different packages and different prices for enterprises with different product versions."
"It has a yearly license. There is no other option. It is expensive. There are a lot of other cheaper players in the market, but it is like a Mercedes. You pay an extra premium for it, but you get the benefits. I would love to see them come up with project-based costing. Companies that are low on funds or new-age can do with pricing that is easily digestible. They can give them a pricing model for three months. They can provide a startup package."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
23%
Manufacturing Company
14%
Computer Software Company
12%
Legal Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AppDynamics Mobile Real-User Monitoring?
In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool ident...
What needs improvement with AppDynamics Mobile Real-User Monitoring?
The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to relea...
What is your primary use case for AppDynamics Mobile Real-User Monitoring?
The use case involves evaluating a mobile application's performance and user experience. We seek insights into peak usage hours, the application's status, and that of secondary services, such as da...
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Comparisons

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Overview

 

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra
Find out what your peers are saying about AppDynamics Mobile Real-User Monitoring vs. HeadSpin and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.