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ArcSight Enterprise Security Manager (ESM) vs Logpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
No ranking in other categories
Logpoint
Ranking in Security Information and Event Management (SIEM)
20th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Log Management (21st), User Entity Behavior Analytics (UEBA) (7th), Endpoint Detection and Response (EDR) (30th), Security Orchestration Automation and Response (SOAR) (13th)
 

Mindshare comparison

As of January 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.3%, down from 1.8% compared to the previous year. The mindshare of Logpoint is 0.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The real-time analysis adds value."
"Once the rules are defined, it becomes easy to detect changes and generate automated logs."
"I really like the correlation part and the way the logs are correlated. I have never faced issues with parsing in this product. I like the way it parses, and everything is so clear to me."
"Stable solution with good customer service support."
"The user interfaces are quite good and speedy."
"This process has helped to improve our organization because we have centralized the intra-group security equipment logs."
"I value the event correlation of this product."
"ArcSight Enterprise Security Manager (ESM) works perfectly. It's a stable and scalable product."
"The solution is user-friendly."
"It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all the activities. It devises a baseline and monitors if there is any deviation from the baseline."
"They basically charge you in a better way."
"Log collection, dashboards and reporting are good."
"Technical support is responsive and very friendly."
"In my experience with medium-sized operations, LogPoint's scalability is excellent, so I would rate it a ten out of ten."
"The solution's user interface is quite simple, and the integration is better than other products."
"The integration is very user-friendly. There are not many CLI commands. Everything is directly accessible from the web interface."
 

Cons

"The solution could be more stable."
"ArcSight is incredibly complex when configuring and deploying, and if your organization doesn't know what they want and what they need, ArcSight will be a challenge for them."
"ArcSight ESM could improve by adding more features and documentation. There needs to be more documentation."
"In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they use still scripting. They should keep scripting because some people prefer scripting but they should have the option for those who prefer using drag and drop."
"ArcSight ESM could improve the alerts for the storage capacities or actions."
"It is quite complex and could use a better UI. So the improvement would be a simplification. It is pretty complicated to use. The architecture is not complex but the setup and use are."
"The tool should improve its UI. It also should make data more searchable."
"The onboarding process for this solution could be better. It also needs a better GUI."
"One of the downsides is it is not a SaaS solution. It must be on-premises."
"I know that they have user behavior analytics, but it's an extra cost for this feature. It would be nice if it was in with the standard products."
"The solution should offer more integrations and third-party solutions like incident response platforms or allow access to third-party big data"
"The documentation part is something that needs to be improved, as well as the threat intelligence investigation part."
"Logpoint is not flexible. Its documentation is not user-friendly."
"It is complicated to collect daily logs from other systems."
"They are not in the US market, and the quality of support has declined."
"The thing that makes it a little bit challenging is when you run into a situation where you have logs that are not easily parsable. If a log has a very specific structure, it is very easy to parse and create a parser for it, but if a log has a free form, meaning that it is of any length or it can change at any time, handling such a log is very challenging, not just in LogPoint but also in everything else. Everybody struggles with that scenario, and LogPoint is also in the same boat. One-third of logs are of free form or not of a specific length, and you can run into situations where it is almost impossible to parse the log, even if they try to help you. It is just the nature of the beast."
 

Pricing and Cost Advice

"It's a good price, it's one of the cheaper solutions."
"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."
"Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
"The pricing is great compared to others."
"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
"Pricing is good, I'd rate the pricing a seven out of ten, with ten being low price. It's better than Splunk and IBM QRadar because their pricing is based on EPS."
"For a hundred user deployment the cost is about $10,000. The next year it would be the same because it's a subscription-based license. There are separate costs as well, for example, if a customer asks for training for their staff."
"Our licensing fees are about $10,000 USD per month, which I think is fair."
"It has a fixed price, which is what I like about LogPoint. I bought the system and paid for it, and I pay maintenance. It is not a consumption model. Most SIEMs or most of the log management systems are consumption-based, which means that you pay for how many logs you have in the system. That's a real problem because logs can grow very quickly in different circumstances, and when you have a variable price model, you never know what you're going to pay. Splunk is notoriously expensive for that reason. If you use Splunk or QRadar, it becomes expensive because there are not just the logs; you also have to parse the logs and create indexes. Those indexes can be very expensive in terms of space. Therefore, if they charge you by this space, you can end up paying a significant amount of money. It can be more than what you expect to pay. I like the fact that LogPoint has a fixed cost. I know what I'm going to pay on a yearly basis. I pay that, and I pay the maintenance, and I just make it work."
"My company used to pay for LogPoint costs annually. It's a cost-effective solution. I'm not part of the Finance team, though, so I'm not sure exactly what the licensing fee is or what license my company had."
"It's less expensive than the competitors. The Logpoint marketing team is very accommodating and client-friendly. They offer very good reductions in price. They are pretty good in this aspect. They are transparent in their licensing and pricing."
"On a scale of one to ten, where one is cheap, and ten is expensive, I would rate LogPoint's pricing a seven. It is not very expensive compared to some of the more costly products, and it is not very cheap compared to some of the cheaper products in the SIEM market."
"It was on a yearly basis at about $100K. It was not a huge environment. We were running it on our own virtual server environment, which, of course, had a cost. There was hardware and some energy cost, and then there were Microsoft Windows licenses for servers. That's all, but there was nothing in comparison to the licensing costs."
"It's getting more expensive, which is one of the reasons we're looking around just to see if there's anything better value."
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Educational Organization
67%
Computer Software Company
9%
Comms Service Provider
4%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for LogPoint?
The pricing is reasonable. The costs are charged on a yearly basis, however, I do not want to disclose exact figures.
What needs improvement with LogPoint?
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing w...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
No data available
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Logpoint and other solutions. Updated: January 2025.
831,997 professionals have used our research since 2012.