

OpenText Enterprise Security Manager and Logpoint are competitors in the enterprise security software market, each with distinctive features and benefits. OpenText Enterprise Security Manager stands out for its integration flexibility and advanced correlation capabilities, making it appealing for organizations with existing infrastructures. While Logpoint offers a more streamlined integration of SIEM and SOAR, making it user-friendly and cost-effective, its added value comes from ease of use and extensive log management.
Features: OpenText Enterprise Security Manager allows for highly customizable security environments, enabling advanced correlation and scalability over diverse tiers. Its adaptability ensures efficient use of existing infrastructure. Logpoint combines SIEM and SOAR in a single platform with strong UEBA capabilities, focusing on ease of use and effective log management. Its fixed pricing and integrated support make it a budget-friendly option.
Room for Improvement: OpenText Enterprise Security Manager could benefit from simplification to reduce the complexity that currently requires skilled professionals. Additional enhancements in support and machine learning capabilities could bring more value. Logpoint might improve its real-time threat response features and enhance its dashboard customization, alongside better documentation and integration with more third-party solutions.
Ease of Deployment and Customer Service: OpenText Enterprise Security Manager accommodates hybrid and public cloud solutions but necessitates substantial expertise, which might intimidate some users, coupled with average customer support response times. Logpoint offers a relatively straightforward deployment with competitive customer service, though its global support limitations could pose regional challenges.
Pricing and ROI: OpenText Enterprise Security Manager targets large enterprises with a comprehensive suite, leading to a high cost but offering significant ROI through robust security management and compliance improvements. Conversely, Logpoint's fixed-cost model simplifies budgeting and provides excellent ROI, especially for small enterprises and nonprofits, thanks to predictable pricing and discounts.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
Logpoint's customer support is not sufficient with only one engineer in the US.
I recommend a submission to Logpoint because I worked with it before.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
It lacks some capabilities compared to other tools available in the market.
I have received reports indicating glitches and downtimes with Logpoint.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation.
Logpoint needs to be cloud-native, as currently, it is not.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
I rate the pricing at eight, suggesting it's relatively good or affordable.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
Exabeam's advantage is its AI-driven network AI; this AI feature is available, and Exabeam is powerful.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
The ability to interpret data is highly valued.
| Product | Mindshare (%) |
|---|---|
| OpenText Enterprise Security Manager | 1.5% |
| Logpoint | 1.2% |
| Other | 97.3% |


| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 57 |
Logpoint offers a robust SIEM system tailored for compliance with regulations like PCI DSS and GDPR, enhancing security monitoring and enabling efficient incident response.
Logpoint strengthens cybersecurity by offering essential tools for log collection, security monitoring, and forensic analysis. Its features include an intuitive dashboard, a powerful correlation engine, and extensive third-party integrations, making it a versatile asset for security operations centers. Despite its advantages, areas for improvement include ransomware protection, cloud-native deployment, and more flexible pricing. Improvements in features like SOAR and UEBA functionality can boost its competitiveness.
What are the most important features of Logpoint?Many organizations utilize Logpoint across industries as part of their security infrastructure. It supports standard compliance, orchestrating incident responses and security threat monitoring. Logpoint empowers businesses by integrating and correlating security data, improving cybersecurity posture in varied environments.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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