Try our new research platform with insights from 80,000+ expert users

ArcSight Enterprise Security Manager (ESM) vs LogRhythm SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.3
LogRhythm SIEM's customer service is praised for quick, knowledgeable support, though higher-level assistance can have occasional delays.
 

Room For Improvement

No sentiment score available
Sentiment score
4.2
LogRhythm SIEM needs interface, integration, and performance improvements, enhanced tools, better documentation, streamlined processes, automation, and user-friendly dashboards.
 

Scalability Issues

No sentiment score available
Sentiment score
7.0
LogRhythm SIEM is mostly scalable but faces challenges with older models, licensing, and cloud environment costs for smaller businesses.
 

Setup Cost

No sentiment score available
Sentiment score
6.8
LogRhythm SIEM offers transparency and competitive pricing, valued for features, despite high costs for large-scale deployments and services.
 

Stability Issues

No sentiment score available
Sentiment score
6.1
LogRhythm SIEM is stable and reliable, though minor issues occur during upgrades or with complex queries and high event rates.
 

Valuable Features

No sentiment score available
Sentiment score
8.5
LogRhythm SIEM excels in threat detection with AI, ease of use, extensive log collection, and seamless integration, enhancing security visibility.
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
14th
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
No ranking in other categories
LogRhythm SIEM
Ranking in Security Information and Event Management (SIEM)
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
172
Ranking in other categories
Log Management (10th)
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.2%, down from 1.8% compared to the previous year. The mindshare of LogRhythm SIEM is 3.3%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Joseph W. - PeerSpot reviewer
Has pre-built pieces for third party vendors and does not take a long time to implement
One of the main features that I like about LogRhythm SIEM is that there are a lot of pre-built pieces. Like with our AV, we didn't have to tell it how to read the logs; they already had it pre-made. So, we essentially just had to follow their guide to get the logs imported in and set up some rules for it. We've only had to manually create the parsing rules for a few of our vendors so that we could interpret the logs correctly. Most of them had already been pre-created for us. We use the Event Log Filtering feature a lot. We use it for simple troubleshooting tasks like when a user is logged out, to more important tasks like trying to investigate a threat. As far as its effect on productivity, we can go and search instead of trying to troubleshoot and guess what is causing an error. We can identify what the program is or where the hiccup is. LogRhythm helped us to identify a lot of blind spots. Originally, we didn't have a SIEM tool. We had auditors say that this is something that we should be doing. My management team asked me to go and find a product, and I researched a bunch of them and found LogRhythm. It really opened our eyes to see how much traffic we have, whether it's other IP addresses that are scanning us or external users trying to hit certain ports that could then get closed. It helped us tighten down some of those firewall rules that may have been left open unintentionally through other changes. It helped us a lot early on to identify who was trying to communicate with us or, essentially, who was trying to attack us. As far as our overall security posture, our SIEM tool was the initial push that really got us going into identifying where all of our threats were. We expanded over the seven years that we've had it, and I implemented at least eight other products that are all security related because the SIEM tool indicated the need to identify other risks. It really helped us as an organization to identify risks and move forward to a more secure environment.
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
10%
Government
10%
Educational Organization
44%
Computer Software Company
9%
Government
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
The integration is slightly difficult with other assets, like EDR technologies or firewalls. Also, the back end is not as user-friendly as other solutions like IBM QRadar. The technical support is ...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. LogRhythm SIEM and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.