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ArcSight Enterprise Security Manager (ESM) vs LogRhythm SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
ArcSight ESM can offer high ROI through threat detection, compliance, audits, and brand protection despite its costs and implementation challenges.
Sentiment score
8.0
LogRhythm SIEM provides improved detection, security, and productivity, offering cost-effective ROI and compliance benefits for medium and smaller organizations.
 

Customer Service

Sentiment score
5.7
ArcSight ESM customer service is mixed, with efficient initial responses but inconsistent, often slow technical support causing dissatisfaction.
Sentiment score
6.3
LogRhythm SIEM's support team is praised for prompt, knowledgeable service, despite occasional first-line response delays.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
Customer support is very helpful and effectively solves my problems.
 

Scalability Issues

Sentiment score
7.1
ArcSight ESM offers scalability and cloud support but faces high costs and EPS licensing challenges for growing event volumes.
Sentiment score
7.6
LogRhythm SIEM offers scalable, flexible integration, supporting diverse environments with modular expansion for small to large enterprises.
It lacks some capabilities compared to other tools available in the market.
LogRhythm SIEM is highly scalable as it has modular components allowing me to expand storage, indexing, or other resources as needed.
 

Stability Issues

Sentiment score
7.1
ArcSight ESM is stable with configuration efforts, though deployment challenges and occasional issues arise under high-load conditions.
Sentiment score
5.0
LogRhythm SIEM is generally stable and reliable, with improvements and effective support despite occasional hardware and high log volume issues.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
The platform needs regular updates to fix problems encountered with each quarterly patch and version release.
 

Room For Improvement

ArcSight ESM needs interface updates, better integration, improved performance, reporting, scaling, error handling, and enhanced technical support.
LogRhythm SIEM needs better third-party integration, ease of use, performance enhancements, superior support, and improved scalability and cloud integration.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
A more user-friendly user interface with drag-and-drop features, similar to key competitors like Splunk, would be beneficial.
 

Setup Cost

ArcSight ESM is costly but justifiable, with pricing based on EPS, scalable features, and possible bulk discounts.
LogRhythm SIEM offers competitive, transparent pricing with flexible licensing and premium enterprise features, justifying its higher cost.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The license cost is around $10 per MPS.
 

Valuable Features

ArcSight ESM offers seamless integration, scalability, customizable features, real-time monitoring, and extensive analytics for effective threat detection and response.
LogRhythm SIEM offers AI-driven threat detection, easy dashboards, compliance reporting, and scalable log integration for enhanced network security.
The ability to interpret data is highly valued.
The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient.
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
97
Ranking in other categories
No ranking in other categories
LogRhythm SIEM
Ranking in Security Information and Event Management (SIEM)
7th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
173
Ranking in other categories
Log Management (11th)
 

Mindshare comparison

As of March 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.7% compared to the previous year. The mindshare of LogRhythm SIEM is 3.2%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Mokhammad Rakhman - PeerSpot reviewer
User-friendly dashboard and machine learning capabilities improve threat hunting efficiency
LogRhythm SIEM has strong machine-learning capabilities with behavioral rules and analysis. The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient. Analytics and behavioral analysis help me save time with rule creation. Its scalability allows me to add components as needed. Overall, LogRhythm SIEM offers end-to-end visibility with a reasonable price.
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
11%
Government
8%
Educational Organization
44%
Computer Software Company
9%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
The SOAR capabilities need improvements as they currently require programming knowledge. A more user-friendly user interface with drag-and-drop features, similar to key competitors like Splunk, wou...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. LogRhythm SIEM and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.