We compared Ardoq and OrbusInfinity based on our user reviews across 4 parameters. After reading all of the collected data, you can find our conclusion below.
Ardoq was difficult to set up, with a focus on enhancing features and addressing pricing issues. Users appreciated the snapshot feature and benefitted from efficient customer support. OrbusInfinity had a seamless setup process, appreciated its seamless integration with Office tools, and offered good value for the price. They also provided responsive customer service, though there were suggestions for quicker response times.
Features: Ardoq offers features such as snapshots, an attractive web interface, and helpful communication tools. OrbusInfinity excels in seamless integration with Office tools like Visio and Excel, has a user-friendly interface, and an applications hub for monitoring enterprise evolution.
Pricing and ROI: Ardoq's setup cost can be unpredictable, and some customers find it to be expensive with unexpected fees. Licensing can either be straightforward or perplexing. OrbusInfinity is known for its reasonable pricing, and customers are highly satisfied with it. Ardoq and OrbusInfinity both offer strong returns on investment, with Ardoq focusing on streamlining processes, improving collaboration, and gaining valuable insights, while OrbusInfinity offers increased productivity, efficiency, and cost savings.
Room for Improvement: Ardoq could benefit from enhancements in aesthetics, automation, integration capabilities, Microsoft compatibility, and data modeling. On the other hand, OrbusInfinity requires improvements in real-time dashboard refresh cycles, smooth integration with Visio and iServer, compatibility with systems like SysAid, advanced automation functionalities, and better visibility.
Deployment and customer support: Ardoq had a difficult setup process, requiring extra time and effort, while OrbusInfinity had a smoother setup experience with guidance from a consultant, integration with Azure AD, and minimal ongoing maintenance needs. Ardoq provides excellent and valuable customer support, with high ratings for assistance and assistance quality. OrbusInfinity is quick to respond, yet could improve the timeliness of replies.
The summary above is based on 3 interviews we conducted recently with Ardoq and OrbusInfinity users. To access the review's full transcripts, download our report.
A Dynamic and Data-Driven Approach to Enterprise Architecture
Engage and connect stakeholders across the organization with business-friendly visualizations understandable to all.
OrbusInfinity helps transformation teams cut through the complexity of technology-driven change. Our dashboards and collaboration platform help you track, create and capture value for a better future.
With an intuitive interface, you can get the right info at the right time and make better, data-driven decisions.
Reduce redundant technology, identify cost drivers quickly and free up resources for innovation.
Full transparency and control enable stronger regulatory compliance leading to less risk and more certainty in your outcomes.
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