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ARIS BPA vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ARIS BPA improves operational resilience, transparency, and stakeholder alignment, offering significant time savings and enhanced management understanding.
Sentiment score
8.1
OpenText 360 for SharePoint provided strong ROI through efficient document management and durable on-premises performance with 100% ROI achievement.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
 

Customer Service

Sentiment score
6.6
ARIS BPA technical support is praised for responsiveness, though improvements in communication and complex issue handling are needed.
Sentiment score
6.8
OpenText 360 for SharePoint provides 24/7 highly-rated support, although resolution times vary with complexity and component differences.
The consultants are fine, however, reliance on single experts for modules can be risky.
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
 

Scalability Issues

Sentiment score
7.6
ARIS BPA is scalable and flexible, supporting cloud-based growth across industries despite its cost considerations, accommodating various deployments.
Sentiment score
7.4
OpenText 360 for SharePoint is scalable for many users, though integration complexity sometimes limits its perceived scalability.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
 

Stability Issues

Sentiment score
7.2
ARIS BPA is stable, with challenges in large environments; users appreciate performance improvements and responsive support.
Sentiment score
7.2
Users praise OpenText 360 for SharePoint's stability and enhancements but note integration issues and room for feature improvement.
The stability of ARIS BPM is quite strong, rated eight out of ten.
 

Room For Improvement

ARIS BPA is criticized for high costs, complexity, and integration challenges, needing significant training and better user interface.
OpenText 360 for SharePoint needs improved UI, Office 365 integration, simpler licensing, better support, and enhanced performance features.
Software AG could improve this by making the database more open.
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
The GUI should be improved for better user experience.
 

Setup Cost

ARIS BPA's high cost is justified for large enterprises, offering flexible options and extensive features with negotiable terms.
OpenText 360 for SharePoint is costly, with complex licensing, and receives moderate pricing satisfaction from users.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
 

Valuable Features

ARIS BPA features a centralized repository, robust analytics, integration options, customizable methods, and supports notations like BPMN and EPC.
OpenText 360 for SharePoint enhances collaboration, customization, and security with flexible integration, automation, and multi-device accessibility.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices.
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Management (BPM)
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Business Process Design (4th)
OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
27th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 5.1%, down from 5.4% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.3%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Libor Černý - PeerSpot reviewer
I can usually find an answer to my issue on ARIS Community
From the start, there were some difficulties on how to create outputs since there wasn't a repository tool in version 6. However, in version 7, there has been a tool for creating standards for a company, and that tool has been very intuitive. While I have been using this tool for several years, other people just starting to use it find the learning curve steep. This tool is very robust and accommodates many roles, where people can participate from compliance, IT designers, etc. This can create problems for users who have no experience with similar tools. It took me a year before I felt comfortable with this tool, because when I came from university it was the first or second tool that I worked on. It took me a year to run every feature or use it for every possibility since this tool is very robust. We sometimes have to create the link to the server and the repository twice because it is deleted once for some unknown reason. Though, this is not a big problem. There should be a more intuitive tool when creating reports.
Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…
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Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
848,253 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
12%
Manufacturing Company
11%
Government
8%
Financial Services Firm
23%
Government
11%
Legal Firm
10%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
I find it difficult to access the database as I want with direct querying. I must write scripts, which requires specific knowledge. Software AG could improve this by making the database more open. ...
What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Pricing is very affordable as it is part of the Office 365 ( /products/office-365-reviews ) suite, costing around five dollars per user. I am satisfied with the pricing.
What needs improvement with OpenText 360 for SharePoint?
The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API...
 

Comparisons

No data available
 

Also Known As

ARIS, ARIS BPM
Process 360, Global 360, OpenText Process 360
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about ARIS BPA vs. OpenText 360 for SharePoint and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.