Astound Managed SD-WAN vs Netsurion comparison

Astound and Netsurion are both solutions in the Managed Security Services Providers (MSSP) category. Astound is ranked #29, while Netsurion is ranked #5 with an average rating of 8.6. Astound holds a 1.1% mindshare in MSSP, compared to Netsurion’s 0.9% mindshare. Additionally, 100% of Astound users are willing to recommend the solution, compared to 92% of Netsurion users who would recommend it.

Astound Managed SD-WAN

Read 2 Astound Managed SD-WAN reviews

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39 Comparison Views

100% willing to recommend

Netsurion

Read 24 Netsurion reviews

68 Views
29 Comparison Views

92% willing to recommend

Astound Managed SD-WAN

Netsurion

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Executive SummaryUpdated on Feb 3, 2025

Netsurion and Astound Managed SD-WAN compete in the network management solutions category. Astound Managed SD-WAN appears to have the upper hand due to its advanced features that enhance value.

Features: Netsurion offers integrated security protocols, seamless network management, and quick threat detection. Astound Managed SD-WAN includes robust bandwidth optimization, advanced performance analytics, and customization capabilities.

Ease of Deployment and Customer Service: Netsurion features a swift deployment model with proactive customer support that efficiently resolves issues. Astound Managed SD-WAN involves a more complex setup compensated by detailed guides and responsive technical assistance, appealing to IT teams seeking tailored solutions.

Pricing and ROI: Netsurion provides competitive pricing with a solid return on investment, focusing on cost-effectiveness for smaller businesses. Astound Managed SD-WAN requires higher initial costs, justified by its comprehensive feature set and long-term savings potential.

To learn more, read our detailed Astound Managed SD-WAN vs. Netsurion Report (Updated: March 2025).

Buyer's Guide

Astound Managed SD-WAN vs. Netsurion

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Astound Managed SD-WAN

Ranking in Managed Security Services Providers (MSSP)

29th

Average Rating

10.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

Managed SD-WAN Services (4th)

Netsurion

Ranking in Managed Security Services Providers (MSSP)

5th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (18th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)

Mindshare comparison

As of April 2025, in the Managed Security Services Providers (MSSP) category, the mindshare of Astound Managed SD-WAN is 1.1%, down from 1.7% compared to the previous year. The mindshare of Netsurion is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Security Services Providers (MSSP)

Featured Reviews

Joey Pineda

Executive Pastor at Grace Community Fellowship

Helps us increase network performance, provides speed for streaming audio and video, and gives us room to grow

I told Astound and Mark III about our needs and desires. We needed a Meraki firewall and speed on the fiber optic side. Based on our needs, Astound set up our desired solution and designed a system that gives us room to grow. We have no limitations based on what Astound or Mark III have provided. The setup was straightforward. Astound was very thorough about what would occur and what we needed to provide. On the day of installation, a Mark III representative and Astound made sure that everything we needed was taken care of. The initial setup took two hours. On the network side, it took two or three days just to define IP addresses and get through the firewall. Astound connected us with Cisco immediately to work on the Meraki unit. That was resolved that day. The router and equipment came from Astound. Then Mark III came in, designed it, laid it out, connected it, and configured it. When the network was installed, they worked with the sound team to make sure that our office, audio, and video needs were being met. Our primary need is WiFi because we need to meet the needs of our members and teams in various ministries on Sunday mornings. We have met that goal. We pay a company to manage our network, so we haven't had any issues. Everything is done remotely. We don't have an IT person in-house.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's just a huge improvement compared to where we came from. I can get in, configure, identify, and reconfigure, and I don't have to troubleshoot anything. It's all very easy and flows really well."

"Astound is adequate, sufficient, and gives us room to grow."

"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."

"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."

"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."

"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."

"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

More Netsurion pros

Cons

"As a new customer opening our first worship center, I would have liked for Astound to provide examples of products other churches use."

"As a church, we don't employ a typical IT person, so it would help if they could set up a more user-friendly layman's type of profile and settings, where everything is simplified into layman's terms. For example, it could say, "Turn internet speed up for guest use," or "Turn it down," or "Turn it off," or "Reset it.""

"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

"I would like to see the dashboard come up more quickly."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

"Netsurion's SOC can be a bit too aggressive at times."

More Netsurion cons

Pricing and Cost Advice

"Financially, it was a big jump. We went from just shy of a couple of hundred bucks a month to close to $1,200. It's an expense that, although it's significantly higher than what we were paying, is worth it."

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"Our pricing for Netsurion last year was US $52,000 per year."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

25%

Government

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

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What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

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What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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Comparisons

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Product Reports

Buyer's Guide

Managed Security Services Providers (MSSP)

January 2025

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Buyer's Guide

Netsurion

March 2025

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Also Known As

RCN Business Managed Security

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Our solutions are delivered along our secure network infrastructure.

We take a consultative approach by first understanding your distinctive needs and deliver a unique solution designed especially for you.

24/7 U.S.-based support.

Astound

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Netsurion

Sample Customers

Information Not Available

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Buyer's Guide

Astound Managed SD-WAN vs. Netsurion

March 2025

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