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Atalla Hardware Security Module vs Fortinet FortiAuthenticator comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
Sentiment score
8.0
Fortinet FortiAuthenticator offers scalable licensing for medium to enterprise use, praised for flexibility and effectiveness in various environments.
 

Valuable Features

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Sentiment score
6.8
Fortinet FortiAuthenticator simplifies user authentication with robust features, seamless integration, and centralized identity management for enhanced security and efficiency.
No quotes available
We use multi-factor authentication for enhancing security.
 

Room For Improvement

No sentiment score available
Sentiment score
6.8
Fortinet FortiAuthenticator faces usability, integration, and support challenges, with users seeking easier updates, customization, automation, and better pricing.
No quotes available
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
 

Stability Issues

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Sentiment score
8.0
Fortinet FortiAuthenticator is stable and reliable with minor issues, improved by updates and support, offering room for improvement.
 

Customer Service

No sentiment score available
Sentiment score
8.3
Fortinet FortiAuthenticator's customer service is responsive and knowledgeable, but some users experience delays with complex issues.
No quotes available
At times, some technical staff lack knowledge, which delays issue resolution.
 

Setup Cost

No sentiment score available
Sentiment score
4.8
Fortinet FortiAuthenticator is cost-effective with flexible licensing, though extra charges for features may apply, adapting to market trends.
 

Categories and Ranking

Atalla Hardware Security Mo...
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Payment HSM (3rd)
Fortinet FortiAuthenticator
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
57
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (3rd), Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)
 

Mindshare comparison

Atalla Hardware Security Module and Fortinet FortiAuthenticator aren’t in the same category and serve different purposes. Atalla Hardware Security Module is designed for Payment HSM and holds a mindshare of 16.9%, down 17.4% compared to last year.
Fortinet FortiAuthenticator, on the other hand, focuses on Single Sign-On (SSO), holds 11.3% mindshare, up 11.4% since last year.
Payment HSM
Single Sign-On (SSO)
 

Featured Reviews

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Rias_Majeed - PeerSpot reviewer
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
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Use our free recommendation engine to learn which Payment HSM solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
34%
Computer Software Company
20%
Manufacturing Company
7%
Retailer
5%
Computer Software Company
19%
Government
8%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The pricing is about three on a scale where ten is low. Pricing should be more flexible.
What needs improvement with Fortinet FortiAuthenticator?
FortiAuthenticator should integrate with other applications. I currently use Google Authenticator and Office Authenticator, and it would be better if FortiAuthenticator could be added to other appl...
 

Also Known As

Utimaco Atalla Hardware Security Module, Micro Focus Atalla Hardware Security Module, HPE Atalla HSM
FortiAuthenticator
 

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Overview

 

Sample Customers

Top U.S. Banks and Retail organizations have used Atalla for 30+ years.
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data