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Aternity AppInternals [EOL] vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Aternity AppInternals [EOL]
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Dynatrace
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
344
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (4th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
 

Q&A Highlights

JS
Nov 13, 2017
 

Featured Reviews

it_user466554 - PeerSpot reviewer
Being able to have the transaction stitched together so we can see where the problem is has proven invaluable.
Cuts down on the time to resolve complicated application issues. We have been able to trace individual transactions to identify where the issue is whether in the application code, server or network Transaction Tracing is the most useful. Being able to have the transaction stitched together so we…
Sathis-Kumar - PeerSpot reviewer
The single-agent format is easy to use and accurately captures issues
We are currently migrating from AppDynamics to the solution. AppDynamics is moving toward a fast model and has a few issues with vendor support. It also requires multiple agents for each function. For example, a Java-related APM requires the installation of another agent. The solution is a bit higher priced than AppDynamics but is more user friendly and only requires one agent, so our application teams prefer it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Synthetic transactions, WMI and SNMP query capability."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"We use it for monitoring all the applications in our bank, and it works fantastically."
"It gives you a great level of detail into whatever the issue is: Using troubleshooting and getting to the root cause."
"It alerts us, or can detect, potential problems which are building up."
"This solution has helped our organization on multiple occasions. The synthetic monitor came in particularly handy."
"PurePath does deep dive analysis, has dashboards, and provides real user experience monitoring. It has allowed us to do analysis which was never possible before."
"It used to take a lot of time to troubleshoot. Now, we can actually see the logs anytime we want. I can just find the problem. It has improved performance from a time perspective."
"​It provides the whole perspective in a single place when trying to guide the right people to go to the right solution at any given point in time."
"The full stack - Everything from the browser, all the way back to the database, and being able to see everything, and really narrow in very quickly on what is the root cause."
 

Cons

"It would be great if the solution could offer fixed bundles and more features."
"Support for PHP, DB and other applications need to be supported."
"The recording mechanism for synthetic transactions could be improved as well."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"The technical support is not very good and should be improved."
"They should find a way for report generation from TTW to run quicker."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"Beginner video tutorials would really help."
"Documentation could be improved. E.g., you don't know how to properly use Dynatrace because documentation is almost lacking behind the features being deployed."
"We sometimes have to run plugins on docker containers."
"The UX/UI needs improvement. It is not easy to learn."
"You have got cloning at one level, but it would be nice to have cloning at deeper levels. Or, as you are doing the cloning, it would be nice if you could select different options. Then, you are not having to sit there and build dashboards, and spending a lot of time in the cloning area."
"I would like better plugin support, because they are constantly asking us to do plugins, saying "Yeah, we can do that. Use this plugin." Then, the moment something goes wrong with that plugin, I have no way of getting help."
"We are happy with the server monitoring, but we feel like the application monitoring should be improved."
"The dashboarding process and creating measures and metrics, it needs to be made a little bit easier and more simplified. ​"
 

Pricing and Cost Advice

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
"I think that the price is reasonable."
"It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required."
"The pricing is not bad, but it could be better."
"Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier."
"We are buying more licenses, because we are seeing more value."
"Dynatrace is usually paid on a yearly basis."
"There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."
"The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation."
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Answers from the Community

JS
Nov 13, 2017
Nov 13, 2017
i don't 100% agree what @Scott mention. 1st - Please refer to the latest Magic Quadrant NPM & APM Dynatrace is good in APM space but Riverbed is offering end to end monitoring in NPM & APM space and the latest acquisition Aternity expands Riverbed’s SteelCentral offerings up to the end users performance monitoring level wish i personally love it. Traditional solutions base in DC to a...
2 out of 7 answers
it_user758499 - PeerSpot reviewer
Nov 9, 2017
Riverbed is more of an NPM probe-based offering and only has a moderate level of application awareness. It is more aligned with Dynatrace’s DCRUM offering competitively. https://www.dynatrace.com/topics/performance-test/data-center-monitoring/ At some point our DCRUM will be integrated into the Dynatrace product, so one great thing coming is you will truly have a single platform/pane of glass for everyone down to the full network detail. For now, it is still a separate entity. Although Riverbed offers strong NETWORK analytics, it is not going to provide the application layer detail and provide a holistic all in one offering like Dynatrace does with RUM, webchecks, cloud, containers, network, infrastructure. It also samples and doesn’t provide a high fidelity of data. Dynatrace looks at every transaction, so we offer gap-free visibility into performance, bottlenecks, and issues. This is also important if you want to understand user and performance trends and understand where to align resources and focus on areas of development. With Riverbed, you’ll be making a lot of assumptions based on their sampling/averages output. It’s going to take you a month plus to evaluate it…minimum. It takes weeks to set it up and configure. And the cost of services to get installed and trained is costly. So ease of use with what you evaluated is not comparable. Dynatrace installs in 3 mins or less and our ROI is typically within 2-3 months. Maintenance of Riverbed is huge. Dynatrace is automatic in providing releases and upgrades, zero maintenance. Riverbed is going to require taking things off line, doing the updates, and putting things back on line. Lots of manual effort. Riverbed strongly emphasizes packet capture capabilities so it’s appealing to the network team. It captures and records everything from the wire and applies very light weight analytics. It’s a very reactive approach. If you want to apply the application layer information into the networking piece, you will be purchasing and managing multiple components instead of just one with Dynatrace. Dynatrace is application centric however it does provide some network analytics in relation to the performance of the applications it’s monitoring; This is like comparing an apple to a banana. So, for me, the top areas in which Dynatrace is better: • Ease of use, zero maintenance • Higher fidelity of data with Dynatrace-no sampling, aggregates or averages like you’d get from Riverbed. • Quicker ROI and user adoption • We show you every user, every app, everywhere. We provide gap free data from end-user, code, infrastructure, network. No blind spots, no samples, no averages. So no matter what device you are operating on, we’ll provide gap free visibility into performance. • Zero manual configuration. Just install one agent per host, we monitor everything. • AI gives you auto-everything. Automates, discovery, modelling, analysis, troubleshooting and stops you from having to figure this all out manually. • Automated root cause analysis. Avoid alert storms, get one single notification. • Seamless integration for cloud and containers.
it_user381273 - PeerSpot reviewer
Nov 9, 2017
I am not familiar with these two anymore. I'm sure you can Google around as well as I can for general impressions, pricing, etc. I'll offer a bit of process guidance, though: Read the Release Notes for the latest version of each product. That will indicate what each company finds significant, and you can judge how well that aligns with the needs of your platform and your mgmt.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
34%
Financial Services Firm
17%
Computer Software Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Comparisons

No data available
 

Also Known As

SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
No data available
 

Overview

 

Sample Customers

National Instruments, Allianz
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
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