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Aternity AppInternals [EOL] vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aternity AppInternals [EOL]
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Dynatrace
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
345
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (4th), Mobile APM (1st), Container Monitoring (1st), AIOps (2nd)
 

Q&A Highlights

JS
Nov 13, 2017
 

Featured Reviews

it_user408081 - PeerSpot reviewer
We use it to see the experience of users hitting our sites and analyze performance by region, browser, etc.
* Transaction Trace Warehouse (TTW) which records all transactions all the time, and lets us see performance down to the line of code. * Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc.
Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like it that one can match IPs with the application name."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"Synthetic transactions, WMI and SNMP query capability."
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"Most importantly the back-end components. Most of the back-end components that the application connects to; nobody knows how our application interacts with, for example, the DataPower Gateway. But AppMon really provides that information for us. So finding the gaps is the key here."
"It is much easier to deploy, maintain, and delivery of high value insights, which almost immediately lowers the mean time to value and resolution of issues."
"The Davis artificial intelligence built-in program is valuable. It keeps all the information about the systems, connections, service calls, and requests in its database. It looks at response times and keeps everything in check with baseline figures. If anything goes outside of that baseline, it reports based on that. If the performance starts degrading, it reports on that. Before something breaks, it tells you that it is going to break, and that's the most useful feature of Dynatrace."
"We scaled from 300 agents to 800 agents in six months. There were no issues at the server level, which is pretty good.​"
"Dynatrace AppMon has allowed a deep dive review of performance problems in near real-time for our primary external website and related web apps and web services."
"We leverage on Dynatrace technology to trace and identify issues in the test environment before launching to production."
"The PurePath stuff for deep dive analysis on problems. That is massive as far as having a benefit."
"It helps DevOps find all its problems easily and analyzes performance problems."
 

Cons

"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"The recording mechanism for synthetic transactions could be improved as well."
"We'd like to be able to find out performance problems on application class and methods."
"The technical support is not very good and should be improved."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"Support for PHP, DB and other applications need to be supported."
"On the one hand we have Dynatrace, on the other hand, we have AppMon. We know Dynatrace is more powerful, with a lot of functions, but there are some core functions AppMon has that Dynatrace needs. Our main use is AppMon and we have not gone to Dynatrace because we don't have those specific functions that we need."
"The real complexity that I've seen with Dynatrace is to learn how to navigate through all the options in the troubleshooting process. We have a lot of ways to evaluate the same problem. We had some difficulties in the beginning with the use of the product, but after some time and some experience we have overcome this problem."
"It could be more affordable and therefore, more widely used by including more features like DEM as part of licensing cost rather than an additional expense."
"I would like to see the Business Transactions made easier, so you can distinguish users and companies (this can get very hairy for a large multi-tenant application)."
"The messaging layer is not really capturable and measurable right now."
"SSO options are missing."
"With Dynatrace in our environment, the managed server required root access to run. As a government agency with tight security, this has been an audit concern for us."
"As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome."
 

Pricing and Cost Advice

"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"I think that the price is reasonable."
"Dynatrace is usually paid on a yearly basis."
"Its license is a bit expensive. We renew it yearly."
"We found an issue within the first week of ownership that has been costing us more than the entire license cost."
"Just go with Dynatrace. Just start with Dynatrace. Do not go into AppMon. Start with Dynatrace, because AppMon is going to give you so much extra stuff that 99% of your user base will not need it, including yourself."
"The solution has saved us money through the consolidation of tools. With a hybrid landscape, we had multiple tools. When we consolidated, we removed four or five other monitoring tools with one. For the last ROI calculation that I did, Dynatrace was saving us up to $500,000 per year."
"Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."
"It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go."
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Answers from the Community

JS
Nov 13, 2017
Nov 13, 2017
i don't 100% agree what @Scott mention. 1st - Please refer to the latest Magic Quadrant NPM & APM Dynatrace is good in APM space but Riverbed is offering end to end monitoring in NPM & APM space and the latest acquisition Aternity expands Riverbed’s SteelCentral offerings up to the end users performance monitoring level wish i personally love it. Traditional solutions base in DC to a...
2 out of 7 answers
it_user758499 - PeerSpot reviewer
Nov 9, 2017
Riverbed is more of an NPM probe-based offering and only has a moderate level of application awareness. It is more aligned with Dynatrace’s DCRUM offering competitively. https://www.dynatrace.com/topics/performance-test/data-center-monitoring/ At some point our DCRUM will be integrated into the Dynatrace product, so one great thing coming is you will truly have a single platform/pane of glass for everyone down to the full network detail. For now, it is still a separate entity. Although Riverbed offers strong NETWORK analytics, it is not going to provide the application layer detail and provide a holistic all in one offering like Dynatrace does with RUM, webchecks, cloud, containers, network, infrastructure. It also samples and doesn’t provide a high fidelity of data. Dynatrace looks at every transaction, so we offer gap-free visibility into performance, bottlenecks, and issues. This is also important if you want to understand user and performance trends and understand where to align resources and focus on areas of development. With Riverbed, you’ll be making a lot of assumptions based on their sampling/averages output. It’s going to take you a month plus to evaluate it…minimum. It takes weeks to set it up and configure. And the cost of services to get installed and trained is costly. So ease of use with what you evaluated is not comparable. Dynatrace installs in 3 mins or less and our ROI is typically within 2-3 months. Maintenance of Riverbed is huge. Dynatrace is automatic in providing releases and upgrades, zero maintenance. Riverbed is going to require taking things off line, doing the updates, and putting things back on line. Lots of manual effort. Riverbed strongly emphasizes packet capture capabilities so it’s appealing to the network team. It captures and records everything from the wire and applies very light weight analytics. It’s a very reactive approach. If you want to apply the application layer information into the networking piece, you will be purchasing and managing multiple components instead of just one with Dynatrace. Dynatrace is application centric however it does provide some network analytics in relation to the performance of the applications it’s monitoring; This is like comparing an apple to a banana. So, for me, the top areas in which Dynatrace is better: • Ease of use, zero maintenance • Higher fidelity of data with Dynatrace-no sampling, aggregates or averages like you’d get from Riverbed. • Quicker ROI and user adoption • We show you every user, every app, everywhere. We provide gap free data from end-user, code, infrastructure, network. No blind spots, no samples, no averages. So no matter what device you are operating on, we’ll provide gap free visibility into performance. • Zero manual configuration. Just install one agent per host, we monitor everything. • AI gives you auto-everything. Automates, discovery, modelling, analysis, troubleshooting and stops you from having to figure this all out manually. • Automated root cause analysis. Avoid alert storms, get one single notification. • Seamless integration for cloud and containers.
it_user381273 - PeerSpot reviewer
Nov 9, 2017
I am not familiar with these two anymore. I'm sure you can Google around as well as I can for general impressions, pricing, etc. I'll offer a bit of process guidance, though: Read the Release Notes for the latest version of each product. That will indicate what each company finds significant, and you can judge how well that aligns with the needs of your platform and your mgmt.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
36%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Comparisons

No data available
 

Also Known As

SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
No data available
 

Overview

 

Sample Customers

National Instruments, Allianz
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
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