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Atlassian Confluence vs DocuSign CLM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Number of Reviews
101
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)
DocuSign CLM
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Contract Management Software (3rd)
 

Mindshare comparison

Atlassian Confluence and DocuSign CLM aren’t in the same category and serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 16.5%, down 18.4% compared to last year.
DocuSign CLM, on the other hand, focuses on Contract Management Software, holds 10.3% mindshare, down 12.5% since last year.
Corporate Portals (Enterprise Information Portals)
Contract Management Software
 

Featured Reviews

Massimo Banzi - PeerSpot reviewer
Dec 1, 2022
Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.
JW
Jul 15, 2018
Our contracts are moving from draft to full authorization significantly faster now
We needed to create a central repository for contracts. We needed a way to drive consistency into how contracts were drafted (formal templates). We needed to accelerate the end-to-end process Our contracts are moving through the process, from draft to full authorization, 340 percent faster than…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"There is an annual license."
"When you purchase this solution you get some support."
"We have to pay licensing fees."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"The issues I have with the pricing are in respect to the add-ons."
"Making integration with other tools easier would be beneficial."
"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
71%
Computer Software Company
4%
Financial Services Firm
4%
Manufacturing Company
3%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is...
What needs improvement with Atlassian Confluence?
The discoverability of documents could be improved. In scenarios where documents are managed by another department or we are looking for specific documents, the process could be enhanced for easier...
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Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Valvoline, Uber, Spotify, Popsugar, Facebook, NCR, USDA, US Department of Energy, Bill and Melinda Gates Foundation
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: October 2024.
814,649 professionals have used our research since 2012.