Automate vs AutomationEdge comparison

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Automate

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Executive SummaryUpdated on Mar 4, 2025

Automate and AutomationEdge compete in the automation market. Automate holds the advantage in user satisfaction and cost-efficiency, while AutomationEdge is favored for its advanced features like machine learning.

Features: Automate features a user-friendly drag-and-drop interface, email integration, and OCR capability, reducing the need for extensive coding. AutomationEdge offers machine learning, voice recognition, and comprehensive integrations suited for complex tasks.

Room for Improvement: Automate could improve in web automation, global variable visibility, and documentation. AutomationEdge could enhance ease of use and customer support resources. Both would benefit from better OCR capabilities and competitive pricing strategies.

Ease of Deployment and Customer Service: Automate provides flexible deployment options and is praised for its responsive customer support. AutomationEdge also supports various deployment configurations but could improve its support responsiveness and knowledge base.

Pricing and ROI: Automate offers a competitive pricing model with lower long-term costs, providing a faster ROI. AutomationEdge's pricing aligns with its advanced capabilities, offering comprehensive solutions at a premium but with potential cost efficiency through feature richness.

To learn more, read our detailed Automate vs. AutomationEdge Report (Updated: April 2025).

Automate vs. AutomationEdge

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Helped 848,716 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Ranking in Robotic Process Automation (RPA)

5th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

AutomationEdge

Ranking in Robotic Process Automation (RPA)

14th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of AutomationEdge is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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BhargavJotva

Associate Manager - Retail Banking Operation at IDFCFIRST

An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch

The initial setup of AutomationEdge was satisfactory for our company. For deployment for a large process, it will take around two months to develop the process. Else, it can be done in fifteen days. My organization gets to automate the banking processes using the solution. There are different requirements for different departments. Finance departments need something to automate their processes, and the requirements may vary for the information management department. There is a different type of automation requirement if there are some secretive documents that we have to keep on triggering mail.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I actually quite liked the no-coding functionality."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"The product effectively handles all the tasks we require."

More Automate pros

"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."

"The product's most valuable feature is the executor."

"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."

"It is a valuable tool for developing efficient solutions, especially in finance and banking."

"The most valuable feature of AutomationEdge is creating accounts."

"The initial setup was easy and straightforward."

"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."

"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."

More AutomationEdge pros

Cons

"Some companies have asked for voice integration. This is likely part of the roadmap."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"The solution has a very weak knowledge base."

"Fortra's Automate is not as reliable as I would like it to be."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

More Automate cons

"The installation process could improve. It was difficult to complete."

"There are some shortcomings in the product's stability that need improvement."

"The price of the solution could be improved."

"AutomationEdge's primary issue is its price point, especially compared to other products."

"With the solution, customizing software can be time-consuming."

"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."

"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."

"We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel."

More AutomationEdge cons

Pricing and Cost Advice

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

More Automate pricing and cost advice

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"The product is available at the lowest price."

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"It is expensive but its value can justify the cost."

"I give the price of the solution a nine out of ten."

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

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848,716 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Healthcare Company

Financial Services Firm

25%

Computer Software Company

16%

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scraping, pre-reporting, and many processes that need to be automated on the web. My...

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would rate the pricing as an eight out of ten.

What do you like most about AutomationEdge?

It helps us with cost optimization and easy implementation.

What is your experience regarding pricing and costs for AutomationEdge?

I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.

What needs improvement with AutomationEdge?

AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that offer similar solutions as part of broader agreements. Competing against such b...

Microsoft Power Automate vs Automate

Comparisons

Compared 41% of the time

UiPath vs Automate

Compared 38% of the time

Automation Anywhere vs Automate

Compared 9% of the time

Blue Prism vs Automate

Compared 7% of the time

VisualCron vs Automate

Compared 6% of the time

More Automate Competitors

UiPath vs AutomationEdge

Compared 37% of the time

Automation Anywhere vs AutomationEdge

Compared 35% of the time

Microsoft Power Automate vs AutomationEdge

Compared 28% of the time

More AutomationEdge Competitors

Product Reports

Automate

Download Automate product report

Download AutomationEdge product report

Also Known As

HelpSystems Automate, Automate

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Smart Dubai Government (SDG)

Automate vs. AutomationEdge