Avada Software Infrared360 and CA App Synthetic Monitor are advanced tools for IT operations monitoring. CA App Synthetic Monitor has the upper hand in feature richness, whereas Avada Software Infrared360 scores better on pricing and support.
Features: Avada Software Infrared360 is praised for intuitive configuration, comprehensive monitoring, and responsive support. CA App Synthetic Monitor is valued for robust performance tracking, detailed reporting capabilities, and extensive user reviews highlighting its features.
Room for Improvement: Avada Software Infrared360 users desire better scalability, improved alert customization, and enhanced user interface. CA App Synthetic Monitor users seek more frequent updates, enhanced integration options, and a simplified user interface. Each product has specific areas for improvement, with scalability being a focus for Avada and updates for CA.
Ease of Deployment and Customer Service: Avada Software Infrared360 is noted for straightforward deployment and responsive support. CA App Synthetic Monitor's deployment is slightly more complex but users commend its detailed onboarding process and reliable customer service.
Pricing and ROI: Avada Software Infrared360 is preferred for its cost-effectiveness and quick ROI. CA App Synthetic Monitor has higher setup costs, justified by its advanced features, providing longer-term value. Avada is advantageous for budget-conscious buyers, while CA offers higher long-term returns.
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
IT organizations require full visibility into business-critical applications regardless of where they're hosted in order to maintain service levels and proactively deal with issues before the end-user is impacted. CA App Synthetic Monitor uses synthetic transactions to provide performance insight for these applications no matter where they're hosted: outside the firewall, in the cloud or delivered via a managed service provider (MSP). Delivered as software as a service, CA App Synthetic Monitor provides end-to-end transaction response time visibility into cloud, mobile and traditional web applications using synthetic transactions delivered by a network of 95 monitoring stations across six continents, 48 countries, 93 cities and 15 time zones.
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