Avada Software Infrared360 vs Dynatrace comparison

Avada Software Infrared360

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Executive SummaryUpdated on Jul 24, 2024

Dynatrace and Avada Software Infrared360 are key players in the software monitoring and management industry. User reviews indicate that Dynatrace has an edge in broader feature offerings, while Avada Software Infrared360 excels in IBM middleware management and ease of deployment.

What features are offered by Dynatrace in comparison to Avada Software Infrared360?

Dynatrace is noted for its comprehensive monitoring capabilities, automated problem detection, and root cause analysis. It includes application performance management, AI-driven insights, and full-stack observability. Avada Software Infrared360 shines with its powerful IBM middleware management, simplified integration, and centralized control of middleware environments.

What areas of improvement can be found in Dynatrace in comparison to Avada Software Infrared360?

Dynatrace users suggest improvements in its complexity, lengthy setup time, and steep learning curve. In contrast, Avada Software Infrared360 could enhance its documentation, user training resources, and the breadth of its integration capabilities.

How is the ease of deployment and customer service of Dynatrace in comparison to Avada Software Infrared360?

Dynatrace deployment is complex, with some users needing significant support. Avada Software Infrared360 offers a more straightforward deployment process but has reported issues with customer service responsiveness. Both products can benefit from improved support services.

What setup costs and ROI can be seen with Dynatrace in comparison to Avada Software Infrared360?

Dynatrace has a higher initial setup cost but provides a strong ROI over time. Avada Software Infrared360 is cost-efficient with a quicker return on investment, making it more budget-friendly while Dynatrace justifies its higher cost with long-term benefits.

To learn more, read our detailed Avada Software Infrared360 vs. Dynatrace Report (Updated: April 2025).

Avada Software Infrared360 vs. Dynatrace

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avada Software Infrared360

Ranking in Application Performance Monitoring (APM) and Observability

77th

Average Rating

8.8

Number of Reviews

Ranking in other categories

Business Activity Monitoring (5th), Message Oriented Middleware (MOM) (11th), Server Monitoring (36th)

Dynatrace

Ranking in Application Performance Monitoring (APM) and Observability

2nd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

345

Ranking in other categories

Log Management (5th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.1%, up from 0.1% compared to the previous year. The mindshare of Dynatrace is 10.8%, down from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

it_user685326

Vice President at a financial services firm with 10,001+ employees

An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams.

Administration, Monitoring, and Delegation are the most valuable features of the solution. * Administration: It provides a centralized audit trail of all the infrastructure changes. * Monitoring: It gives the ability to integrate with my company's global notification system, and the ability to proactively automate corrective actions. * Delegation: It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams.

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Anand_Kumar

Enterprise Architect at DXC Technology

Provides a comprehensive view by integrating with other monitoring systems

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have easily created use case testing harnesses for specific flows that incorporate various message types."

"Monitoring that ties into our incident management system"

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."

"It has role-based access to queues, giving us more insights into problems."

"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."

"The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions."

"Dynatrace is a powerful tool for full stack monitoring with APM capabilities and AI root cause problem analysis. This helps our customers with their digital transformation and gaining insight into their infrastructure."

"I like the auto email alerting feature the most, as it is set up based on the application error or condition."

"PurePaths. The ability to see the transaction flow of the web request. It's valuable because our developers, when we have an issue, they can drill down to see exactly where in the application, the call in the application; where the high response time is, or where something is wrong."

"We scaled from 300 agents to 800 agents in six months. There were no issues at the server level, which is pretty good."

"Dynatrace has reduced our total headcount in operations and the mean time to detect and resolve problems. As a result, those challenging offline times are much shorter, if not non-existent, because of this solution."

"For stability, our customers have no complaints."

"Never seen anything so complex be so simple to install."

More Dynatrace pros

Cons

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."

"The user interface could be sexier and more ergonomic. The competing products have similar problems."

"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."

"The problem evaluation feature is an awesome idea, but bit difficult to pick up initially."

"We have had problems with our middle layer application implementation."

"The user interface is complicated, but recent web versions are getting better all the time."

"Its pricing could be better. Dynatrace has an option to monitor the end users to see what they are doing, but it required a separate license and had an additional cost. It was coming out to be expensive, because of which we didn't use the feature."

"Every time I want to see the PurePath, I have to launch the client. It would be helpful if they introduced this in the browser application."

"The new Managed Edition is too complex. I feel like a fish out of water."

"Need better mapping to true business service rather than purely technical monitoring."

"They need a capability similar to Tealeaf where you can actually view what the consumer is doing and record the sessions. That is the biggest missing element."

More Dynatrace cons

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."

"Start small, then increase licensing later as per your demand."

"We purchased a subscription for one year and it is an expensive solution for a large enterprise like ours."

"The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."

"While it is quite good in respect to its functionality, there are few area in regards to pricing that they can look at how to possibly change. I have heard it's costly."

"The limitations I see are more to do - and maybe it's because of the nature of the job I have - but they have to do with pricing. It's a little bit pricey. It's a very good tool. It's worth the price, to a certain degree. But it's hard to justify when it's that costly."

"We found an issue within the first week of ownership that has been costing us more than the entire license cost."

"The cost is somewhat high."

"It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product."

"The price could be improved."

More Dynatrace pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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848,716 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

41%

Manufacturing Company

Computer Software Company

Hospitality Company

Educational Organization

36%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

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What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

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Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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Comparisons

IBM MQ vs Avada Software Infrared360

Compared 70% of the time

More Avada Software Infrared360 Competitors

Datadog vs Dynatrace

Compared 12% of the time

Azure Monitor vs Dynatrace

Compared 6% of the time

Splunk Enterprise Security vs Dynatrace

Compared 6% of the time

New Relic vs Dynatrace

Compared 6% of the time

Splunk AppDynamics vs Dynatrace

Compared 5% of the time

More Dynatrace Competitors

Product Reports

Avada Software Infrared360

Download Avada Software Infrared360 product report

Download Dynatrace product report

Also Known As

Infrared360

No data available

Overview

Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.

It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.

*Kafka coming soon

Avada Software

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin, Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Avada Software Infrared360 vs. Dynatrace