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Avada Software Infrared360 vs IBM MQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
9th
Ranking in Message Oriented Middleware (MOM)
12th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (80th), Server Monitoring (37th)
IBM MQ
Ranking in Business Activity Monitoring
1st
Ranking in Message Oriented Middleware (MOM)
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
174
Ranking in other categories
Message Queue (MQ) Software (1st)
 

Mindshare comparison

As of March 2026, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 5.4%, down from 7.7% compared to the previous year. The mindshare of IBM MQ is 19.0%, down from 42.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring Mindshare Distribution
ProductMindshare (%)
IBM MQ19.0%
Avada Software Infrared3605.4%
Other75.6%
Business Activity Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
MK
SWIFT manager at Raiffeisen Bank Aval
Reliable payment processing is achieved with minimal disruption
Currently, we have some disadvantages; it's a bit difficult to use IBM ID to access support from the IBM site. To get nice support from IBM, we need to use IBM ID, and it's a bit complicated to integrate it with IBM support. Support can be better because sometimes we need explanations for some behaviors of the product, and it's not easy to reach the proper person in IBM support. They could add some new features into IBM MQ to make it better. A graphical user interface in addition to MQ Explorer could be useful, but we are satisfied with MQ Explorer as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"Monitoring that ties into our incident management system"
"It has role-based access to queues, giving us more insights into problems."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"The best advice I can give is that it provides stability and performance and there's no loss of data."
"Go for MQ. It will solve your problems for interconnectivity and just whatever you need to do; scalability wherever you need to go."
"Setting up MQ is easy. We had a "grow as you go" implementation strategy. We started with a single channel and progressed to multiple queues and channels depending on the systems and integrations with other systems. It was a gradual deployment and expansion as we grew the services interacting with the core system using MQ."
"The product's initial setup phase is very easy."
"One of the most important features is data persistence."
"Integrates between distributed systems: For example, it can help integrate processing between mainframe, client-server, web-based applications by integrating the messages, supporting Service Oriented Architecture."
"IBM HQ's stability is great - we send six million messages a day, and we're very satisfied with HQ's ability to handle that volume."
"IBM MQ is robust compared to other products in the market. It also gives you support from the IBM team."
 

Cons

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"We definitely need a better overview in terms of a dashboard giving us insights."
"Some of the graphics in the interface could be improved. It's pretty basic."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"It just needs a better installation."
"IBM support team is really only concerned with the IBM cloud. They're not supporting any other cloud platforms or suggestions."
"It would be nice if we could use the cluster facilities because we are doing active/passive configuration use."
"You should be able to increase the message size. It should be dynamic. Each queue has a limitation of 5,000."
"I would like to see message duplication included."
"If they could come up with monitoring dashboards that would be good. We are using external monitoring tools, apart from our IBM MQ, to monitor IBM MQ."
"I'm not aware of the pricing. That's something others deal with, but they do tell me that it is expensive."
"Support can be better because sometimes we need explanations for some behaviors of the product, and it's not easy to reach the proper person in IBM support."
 

Pricing and Cost Advice

"Start small, then increase licensing later as per your demand."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"There is real money involved here. As compared to RabbitMQ, IBM MQ is on the higher side in terms of cost."
"IBM MQ is expensive and they charge based on the CPU."
"I think the pricing is reasonable, especially with IIB as a part of it."
"If one is cheap and ten is expensive, I rate the tool's price a seven. The product is expensive."
"This solution requires a license and we have purchased an enterprise license."
"The license for IBM MQ is commercial and not cheap. You get a multi-platform solution, which is important because it lets you connect systems on mainframes, personal solutions, Unix, Linux, etc."
"The solution costs are high, it is going to cost a fair bit for annual operating costs and support."
"Our costs haven't increased but they also have not improved."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Construction Company
10%
Manufacturing Company
10%
Printing Company
8%
Financial Services Firm
27%
Computer Software Company
9%
Manufacturing Company
7%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise18
Large Enterprise147
 

Questions from the Community

Ask a question
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What is MQ software?
Hi As someone with 45+ years of experience in the Transaction and Message Processing world, I have seen many "MQ" solutions that have come into the market place. From my perspective, while each pro...
What are the differences between Apache Kafka and IBM MQ?
Apache Kafka is open source and can be used for free. It has very good log management and has a way to store the data used for analytics. Apache Kafka is very good if you have a high number of user...
How does IBM MQ compare with VMware RabbitMQ?
IBM MQ has a great reputation behind it, and this solution is very robust with great stability. It is easy to use, simple to configure and integrates well with our enterprise ecosystem and protocol...
 

Also Known As

Infrared360
WebSphere MQ
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Deutsche Bahn, Bon-Ton, WestJet, ARBURG, Northern Territory Government, Tata Steel Europe, Sharp Corporation
Find out what your peers are saying about Avada Software Infrared360 vs. IBM MQ and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.