Try our new research platform with insights from 80,000+ expert users

Avada Software Infrared360 vs IBM MQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
9th
Ranking in Message Oriented Middleware (MOM)
12th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (80th), Server Monitoring (37th)
IBM MQ
Ranking in Business Activity Monitoring
1st
Ranking in Message Oriented Middleware (MOM)
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
174
Ranking in other categories
Message Queue (MQ) Software (1st)
 

Mindshare comparison

As of March 2026, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 5.4%, down from 7.7% compared to the previous year. The mindshare of IBM MQ is 19.0%, down from 42.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring Mindshare Distribution
ProductMindshare (%)
IBM MQ19.0%
Avada Software Infrared3605.4%
Other75.6%
Business Activity Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
MK
SWIFT manager at Raiffeisen Bank Aval
Reliable payment processing is achieved with minimal disruption
Currently, we have some disadvantages; it's a bit difficult to use IBM ID to access support from the IBM site. To get nice support from IBM, we need to use IBM ID, and it's a bit complicated to integrate it with IBM support. Support can be better because sometimes we need explanations for some behaviors of the product, and it's not easy to reach the proper person in IBM support. They could add some new features into IBM MQ to make it better. A graphical user interface in addition to MQ Explorer could be useful, but we are satisfied with MQ Explorer as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"It has role-based access to queues, giving us more insights into problems."
"Monitoring that ties into our incident management system"
"The most valuable features of IBM MQ are its guarantee of delivery, ability to handle high volume while maintaining high availability, and robust security measures such as SSL, TLS, and RBAC."
"The solution is easy to understand and even medium developers can easily start using it."
"The solution is fast with end data compared to other messaging tools."
"We have implemented business to business transactions over MQ messaging. The guaranteed and once only delivery ensures business integrity."
"All the features are valuable."
"The methodology and the way in which the platform has been produced as a standard is most valuable. There are so many different versions of it now, but the actual basic functionality and the simplicity of it have made it far easier to be implemented in so many different instances. When I worked with the OS/2 or PS/2 machine environment, the messaging mechanisms were based upon IBM MQ. It is so versatile, which is the main reason that I'm a fan of it."
"IBM MQ has positively impacted my organization by enabling asynchronous processing, which means we do not need to wait for any responses from our downstream systems."
"It is easy to create a new queue, and the queue manager connecting to the remote queue works smoothly once the IP and port are included."
 

Cons

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"At a recent conference, I went to a presentation that had the latest version and it has amazing stuff that's coming out. So, I am excited to use those, specifically surrounding the web console and the fact that it's API integrated."
"IBM could revamp the interface. The API is huge, but some developers find it limiting because of the cost. They tend to wrap the API course into the JMS, which means they're missing out on some good features. They should work a little bit on the API exposure."
"The memory management is very poor and it consumes too much memory."
"I would like the ability to connect with some of the more recent offerings, such as API Connect; being able to publish our MQ endpoints, the queues, the messaging infrastructure as IT assets."
"With IBM products, there's less marketing. If they do more demos and more seminars on their products, it will be very useful. On a given day. I get seminar invites for many vendors and products, but for IBM, I may get an invite once or twice a year."
"In the next release, I would like for there to be easier monitoring. The UI should be easier for non-technical users to set up appliances and servers."
"IBM MQ's pricing is higher than its competitors'."
"The worst part is the monitoring or admin, especially in the ACE or Broker. There is always a problem of transparency. In MQ you can observe any process and you know exactly what's going on behind the scenes, but with the ACE or Broker, it's a problem monitoring the HTTP inputs. It's like a black box."
 

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Pricing could be better, as with all IBM products. But their performance in production, along with security and scalability, will pay returns in the long run."
"In terms of cost, IBM MQ is slightly on the higher side."
"It is a very expensive product compared to the open source products in the market."
"If one is cheap and ten is expensive, I rate the tool's price a seven. The product is expensive."
"To implement such an IBM solution, a company has to pay a lot in term of licensing and consultancy. A pricing model might be a better option."
"The solution costs are high, it is going to cost a fair bit for annual operating costs and support."
"It's a very expensive product."
"I rate the product price a four on a scale of one to ten, where one is low price and ten is high price."
report
Use our free recommendation engine to learn which Business Activity Monitoring solutions are best for your needs.
884,797 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
26%
Manufacturing Company
13%
Printing Company
9%
Marketing Services Firm
8%
Financial Services Firm
28%
Computer Software Company
9%
Manufacturing Company
7%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise18
Large Enterprise147
 

Questions from the Community

Ask a question
Earn 20 points
What is MQ software?
Hi As someone with 45+ years of experience in the Transaction and Message Processing world, I have seen many "MQ" solutions that have come into the market place. From my perspective, while each pro...
What are the differences between Apache Kafka and IBM MQ?
Apache Kafka is open source and can be used for free. It has very good log management and has a way to store the data used for analytics. Apache Kafka is very good if you have a high number of user...
How does IBM MQ compare with VMware RabbitMQ?
IBM MQ has a great reputation behind it, and this solution is very robust with great stability. It is easy to use, simple to configure and integrates well with our enterprise ecosystem and protocol...
 

Also Known As

Infrared360
WebSphere MQ
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Deutsche Bahn, Bon-Ton, WestJet, ARBURG, Northern Territory Government, Tata Steel Europe, Sharp Corporation
Find out what your peers are saying about Avada Software Infrared360 vs. IBM MQ and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.