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Avada Software Infrared360 vs IBM MQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
6th
Ranking in Message Oriented Middleware (MOM)
12th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (70th), Server Monitoring (35th)
IBM MQ
Ranking in Business Activity Monitoring
1st
Ranking in Message Oriented Middleware (MOM)
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
174
Ranking in other categories
Message Queue (MQ) Software (1st)
 

Mindshare comparison

As of June 2026, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 8.0%, up from 7.9% compared to the previous year. The mindshare of IBM MQ is 20.7%, down from 42.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring Mindshare Distribution
ProductMindshare (%)
IBM MQ20.7%
Avada Software Infrared3608.0%
Other71.3%
Business Activity Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
David Pizinger - PeerSpot reviewer
Enterprise Technical Leader at a tech vendor with 10,001+ employees
Has faced unexpected VM restarts but continues to deliver messages reliably
I'm not sure if we've utilized IBM MQ's high availability. Our MQ VMs are set up in clusters, and I think our queue managers are set up in pairs. However, I don't know if we actually use any specific high availability features of IBM MQ that are out of the box. We have it architected with high availability because we use F5 load balancers, and everything about our architecture is highly available. I haven't personally used the management tools with IBM MQ, but we do have them, and our middleware folks leverage them. I can't really comment on them because I don't use them myself. I don't think the management tools help optimize message flows, and I'm not really aware of how they help in this. I'm not familiar with dynamic routing for IBM MQ.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"Monitoring that ties into our incident management system"
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"Role-based access to queues, giving us more insights into problems."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"The solution is fast with end data compared to other messaging tools."
"We have stability in our environment because of the product, as we can keep adding solutions to the mixture and it still performs as is, providing a more stable process."
"Reliable messaging and throughput are the most valuable."
"I have seen in many organizations it has helped in designing great architectural solutions by helping transfer messages between different systems."
"From our experience with the functionality and the stability of the product, it's going to be difficult to find something that rivals it in the industry right now."
"This solution has improved and influenced the communication between different applications, then standardized that communication."
"I like the MQ's simplicity and rock-solid stability. I've never experienced a failure in two decades caused by the product itself. It has only failed due to human error."
"We can do the authentication and authorization of incoming requests using IBM WebSphere and DataPower, which is important to us because we can confidentially send the data with restrictions to other platforms."
 

Cons

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"We definitely need a better overview in terms of a dashboard giving us insights."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"It would be nice to have AI features and an updated graphical user interface."
"The areas of IBM MQ that have room for improvement are its compatibility with the public clouds, specifically its compatibility with Azure or AWS, as there is definitely a lot of scope for improvement there."
"Right now, this limits us from using the product."
"A better user interface; right now, it's technician dependent, so it's a tech support role."
"Lately, it hasn't been that stable. We're using multi-instance queue managers and we're having a lot of issues with storage and that affects the availability of the queue manager."
"With IBM products, there's less marketing. If they do more demos and more seminars on their products, it will be very useful. On a given day. I get seminar invites for many vendors and products, but for IBM, I may get an invite once or twice a year."
"It could provide more monitoring tools and some improvement to the UI. I would also like to see more throughput in future versions."
"We have used technical support. Not for the solution, but for problems or issues. I would say that they are okay. If you want me to rate between one to ten, I would rate them four."
 

Pricing and Cost Advice

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Use the new and lightweight version (Liberty) to lower licensing costs. It is also easier to upgrade/maintain."
"It is a very expensive product compared to the open source products in the market."
"To implement such an IBM solution, a company has to pay a lot in term of licensing and consultancy. A pricing model might be a better option."
"If one is cheap and ten is expensive, I rate the tool's price a seven. The product is expensive."
"The problem with this product is that it's a little bit expensive."
"It's super expensive, so ask them if they can consolidate some other licensing costs. But, IBM is IBM, so I guess we'll pay for it."
"Small-scale companies may not want to buy IBM MQ because of its high cost."
"There is real money involved here. As compared to RabbitMQ, IBM MQ is on the higher side in terms of cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Construction Company
12%
Printing Company
7%
Manufacturing Company
6%
Financial Services Firm
25%
Computer Software Company
7%
Manufacturing Company
7%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise19
Large Enterprise147
 

Questions from the Community

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What is MQ software?
Hi As someone with 45+ years of experience in the Transaction and Message Processing world, I have seen many "MQ" solutions that have come into the market place. From my perspective, while each pro...
What are the differences between Apache Kafka and IBM MQ?
Apache Kafka is open source and can be used for free. It has very good log management and has a way to store the data used for analytics. Apache Kafka is very good if you have a high number of user...
How does IBM MQ compare with VMware RabbitMQ?
IBM MQ has a great reputation behind it, and this solution is very robust with great stability. It is easy to use, simple to configure and integrates well with our enterprise ecosystem and protocol...
 

Also Known As

Infrared360
WebSphere MQ
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Deutsche Bahn, Bon-Ton, WestJet, ARBURG, Northern Territory Government, Tata Steel Europe, Sharp Corporation
Find out what your peers are saying about Avada Software Infrared360 vs. IBM MQ and other solutions. Updated: April 2026.
896,692 professionals have used our research since 2012.