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Avada Software Infrared360 vs IBM MQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
8th
Ranking in Message Oriented Middleware (MOM)
12th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (78th), Server Monitoring (35th)
IBM MQ
Ranking in Business Activity Monitoring
1st
Ranking in Message Oriented Middleware (MOM)
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
174
Ranking in other categories
Message Queue (MQ) Software (1st)
 

Mindshare comparison

As of April 2026, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 6.4%, down from 8.4% compared to the previous year. The mindshare of IBM MQ is 19.3%, down from 42.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring Mindshare Distribution
ProductMindshare (%)
IBM MQ19.3%
Avada Software Infrared3606.4%
Other74.3%
Business Activity Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
MK
SWIFT manager at Raiffeisen Bank Aval
Reliable payment processing is achieved with minimal disruption
Currently, we have some disadvantages; it's a bit difficult to use IBM ID to access support from the IBM site. To get nice support from IBM, we need to use IBM ID, and it's a bit complicated to integrate it with IBM support. Support can be better because sometimes we need explanations for some behaviors of the product, and it's not easy to reach the proper person in IBM support. They could add some new features into IBM MQ to make it better. A graphical user interface in addition to MQ Explorer could be useful, but we are satisfied with MQ Explorer as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"It has role-based access to queues, giving us more insights into problems."
"Monitoring that ties into our incident management system"
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"The reason why we chose IBM was because of its stability and they've got the products that we are looking for."
"Go for MQ. It will solve your problems for interconnectivity and just whatever you need to do; scalability wherever you need to go."
"It allows data transmission from multiple platforms in a fault-tolerant manner, that's the biggest feature."
"It helps us to make sure that every time you do a swipe on your credit card, the credit card transaction is guaranteed to transact."
"The system integration is good."
"The best advice I can give is that it provides stability and performance and there's no loss of data."
"This solution has improved and influenced the communication between different applications, then standardized that communication."
"It improves reliability and guarantees that messages are not lost."
 

Cons

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"We definitely need a better overview in terms of a dashboard giving us insights."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"The user interface could be sexier and more ergonomic."
"I'm not sure that current version has event-driven mechanism requests that people go for. I would like the latest version to come with both type of event mechanisms: an email server and a POP server. If that is not there, then that would be a great addition."
"I can't say pricing is good."
"IBM MQ is not very user-friendly."
"I believe there is too much code to be done in order to handle the elements that you develop."
"More documentation would be good because some features are not deeply implemented."
"The scalability is the one area where IBM has fallen behind. As much as it is used, there is a limit to the number of people who are skilled in MQ. That is definitely an issue. Places have kept their MQ-skilled people and other places have really struggled to get MQ skills. It's not a widely-known skillset."
"Everything in the solution could be simplified a little. We have trouble with the configuration and cost which is mostly an internal issue, but nevertheless, the errors do come up when there are configuration changes across a specific version. We have slightly different versions, which may have slightly different configurations which cause issues."
"With MQ, we always have trouble with the initial priming call failing."
 

Pricing and Cost Advice

"Start small, then increase licensing later as per your demand."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"The licensing fees are paid quarterly and they are expensive."
"The pricing seems good according to the functionality that the solution provides."
"IBM MQ appliance has pricing options, but they are costly."
"The price of IBM MQ could improve by being less expensive."
"IBM MQ is an expensive solution compared to other solutions. However, if you pay less you will not receive the same experience or features."
"I think the pricing is reasonable, especially with IIB as a part of it."
"It is a licensed product. As compared to an open-source solution, such as RabbitMQ, it is obviously costly. If you're using IBM Message Broker, which is a licensed product, IBM MQ is included in the same license. You don't have to pay separately for IBM MQ. The license cost of IBM MQ is lesser than IBM Message Broker."
"It's a very expensive product."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Construction Company
12%
Printing Company
8%
Marketing Services Firm
6%
Financial Services Firm
27%
Computer Software Company
9%
Manufacturing Company
7%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise18
Large Enterprise147
 

Questions from the Community

Ask a question
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What is MQ software?
Hi As someone with 45+ years of experience in the Transaction and Message Processing world, I have seen many "MQ" solutions that have come into the market place. From my perspective, while each pro...
What are the differences between Apache Kafka and IBM MQ?
Apache Kafka is open source and can be used for free. It has very good log management and has a way to store the data used for analytics. Apache Kafka is very good if you have a high number of user...
How does IBM MQ compare with VMware RabbitMQ?
IBM MQ has a great reputation behind it, and this solution is very robust with great stability. It is easy to use, simple to configure and integrates well with our enterprise ecosystem and protocol...
 

Also Known As

Infrared360
WebSphere MQ
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Deutsche Bahn, Bon-Ton, WestJet, ARBURG, Northern Territory Government, Tata Steel Europe, Sharp Corporation
Find out what your peers are saying about Avada Software Infrared360 vs. IBM MQ and other solutions. Updated: April 2026.
886,719 professionals have used our research since 2012.