Try our new research platform with insights from 80,000+ expert users

Avada Software Infrared360 vs IBM MQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
8th
Ranking in Message Oriented Middleware (MOM)
13th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (76th), Server Monitoring (42nd)
IBM MQ
Ranking in Business Activity Monitoring
1st
Ranking in Message Oriented Middleware (MOM)
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
174
Ranking in other categories
Message Queue (MQ) Software (1st)
 

Mindshare comparison

As of January 2026, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 5.4%, down from 7.8% compared to the previous year. The mindshare of IBM MQ is 22.0%, down from 41.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring Market Share Distribution
ProductMarket Share (%)
IBM MQ22.0%
Avada Software Infrared3605.4%
Other72.6%
Business Activity Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
MK
SWIFT manager at Raiffeisen Bank Aval
Reliable payment processing is achieved with minimal disruption
Currently, we have some disadvantages; it's a bit difficult to use IBM ID to access support from the IBM site. To get nice support from IBM, we need to use IBM ID, and it's a bit complicated to integrate it with IBM support. Support can be better because sometimes we need explanations for some behaviors of the product, and it's not easy to reach the proper person in IBM support. They could add some new features into IBM MQ to make it better. A graphical user interface in addition to MQ Explorer could be useful, but we are satisfied with MQ Explorer as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"Monitoring that ties into our incident management system"
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"It has role-based access to queues, giving us more insights into problems."
"We use queue managers/concentrators for message flow going upstream and downstream on applications with enterprise licenses."
"All the features are valuable."
"It's ability to scale, it's ability to do guaranteed delivery and it's ability to do point-to-point of what we subscribe are the most valuable features."
"A stable and reliable software that offers good integration between different systems."
"Data integrity, reliability and security are valuable features that IBM MQ possesses."
"IBM is still adding some features and coding some other systems on the security end. However, it has the most security features I've seen in a communication solution. Security is the most important thing for our purposes."
"It improves reliability and guarantees that messages are not lost."
"Reliable integration between MQ servers is the most valuable feature."
 

Cons

"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"IBM MQ's pricing is higher than its competitors'."
"MQ needs instruments for connection with new modern queues like Kafka or RabbitMQ."
"We would like to see the IBM technical support team extend their hand to providing support for other cloud vendors like Azure, Google Cloud, and AWS"
"The areas of IBM MQ that have room for improvement are its compatibility with the public clouds, specifically its compatibility with Azure or AWS, as there is definitely a lot of scope for improvement there."
"I believe the stability of the product has decreased since we began using it initially."
"The response time for IBM MQ support could be better because when we are using IBM MQ and something goes wrong, support is required as the resource availability of the IBM product is very limited."
"The integration capabilities could be even easier."
"It could get a face lift with a modern marketing campaign."
 

Pricing and Cost Advice

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Start small, then increase licensing later as per your demand."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"The licensing fees are paid quarterly and they are expensive."
"I think it's pretty reasonable, but I'm not so too sure of the current pricing strategy from IBM. We use many bundled services, and most often, we go through a service provided by some other third-party implementation. So, I can't really give an honest opinion about that."
"IBM MQ is an expensive solution compared to other solutions. However, if you pay less you will not receive the same experience or features."
"The solution costs are high, it is going to cost a fair bit for annual operating costs and support."
"The price of the solution could be reduced, and we are on an annual subscription."
"IBM MQ has a flexible license model based on the Processor Value Unit (PVU) and I recommend it."
"I think the pricing is reasonable, especially with IIB as a part of it."
"IBM's licensing model seems more reasonable than some competitors. They charge based on usage, which is good."
report
Use our free recommendation engine to learn which Business Activity Monitoring solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
31%
Manufacturing Company
12%
Printing Company
10%
Performing Arts
7%
Financial Services Firm
31%
Computer Software Company
9%
Manufacturing Company
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise18
Large Enterprise147
 

Questions from the Community

Ask a question
Earn 20 points
What is MQ software?
Hi As someone with 45+ years of experience in the Transaction and Message Processing world, I have seen many "MQ" solutions that have come into the market place. From my perspective, while each pro...
What are the differences between Apache Kafka and IBM MQ?
Apache Kafka is open source and can be used for free. It has very good log management and has a way to store the data used for analytics. Apache Kafka is very good if you have a high number of user...
How does IBM MQ compare with VMware RabbitMQ?
IBM MQ has a great reputation behind it, and this solution is very robust with great stability. It is easy to use, simple to configure and integrates well with our enterprise ecosystem and protocol...
 

Also Known As

Infrared360
WebSphere MQ
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Deutsche Bahn, Bon-Ton, WestJet, ARBURG, Northern Territory Government, Tata Steel Europe, Sharp Corporation
Find out what your peers are saying about Avada Software Infrared360 vs. IBM MQ and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.