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Avada Software Infrared360 vs IBM MQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
9th
Ranking in Message Oriented Middleware (MOM)
12th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (80th), Server Monitoring (37th)
IBM MQ
Ranking in Business Activity Monitoring
1st
Ranking in Message Oriented Middleware (MOM)
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
174
Ranking in other categories
Message Queue (MQ) Software (1st)
 

Mindshare comparison

As of March 2026, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 5.4%, down from 7.7% compared to the previous year. The mindshare of IBM MQ is 19.0%, down from 42.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring Mindshare Distribution
ProductMindshare (%)
IBM MQ19.0%
Avada Software Infrared3605.4%
Other75.6%
Business Activity Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
MK
SWIFT manager at Raiffeisen Bank Aval
Reliable payment processing is achieved with minimal disruption
Currently, we have some disadvantages; it's a bit difficult to use IBM ID to access support from the IBM site. To get nice support from IBM, we need to use IBM ID, and it's a bit complicated to integrate it with IBM support. Support can be better because sometimes we need explanations for some behaviors of the product, and it's not easy to reach the proper person in IBM support. They could add some new features into IBM MQ to make it better. A graphical user interface in addition to MQ Explorer could be useful, but we are satisfied with MQ Explorer as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"It has role-based access to queues, giving us more insights into problems."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"Monitoring that ties into our incident management system"
"Combined with IBM MQ, this product is our primary data store."
"The initial setup is easy."
"The clusterization which results in persistence is the most valuable feature."
"I haven't seen any issues with respect to the message loss."
"Reliability is the most valuable feature. MQ is used to support critical business applications."
"I haven't seen any severe issues related to it. Most of the time it's running. That is the advantage of IBM MQ."
"The first things are its simplicity and its robustness. Compared to any other product, it's the most robust I've worked with. And it's extremely easy to manage."
"I would rate the solution ten out of ten because I have been working on it for the past fifteen years."
 

Cons

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"I believe the stability of the product has decreased since we began using it initially."
"I wanted to upgrade Windows Server. It's not that easy to move."
"I don’t like legacy view of MQ."
"It needs a User Interface which is better than the aging MQ Explorer. The existing solution MQ Explorer is outdated."
"IBM MQ has limitations regarding scaling options. The licensing costs associated with scaling up and down were significant, which is why we are moving to Apache-based services such as Kafka."
"IBM MQ is still in a premature state. It is in a research phase, so it is very early to make specific suggestions about improvements."
"The areas of IBM MQ that have room for improvement are its compatibility with the public clouds, specifically its compatibility with Azure or AWS, as there is definitely a lot of scope for improvement there."
"At a recent conference, I went to a presentation that had the latest version and it has amazing stuff that's coming out. So, I am excited to use those, specifically surrounding the web console and the fact that it's API integrated."
 

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Start small, then increase licensing later as per your demand."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"The licensing fees are paid quarterly and they are expensive."
"The problem with this product is that it's a little bit expensive."
"I think IBM needs to look at its pricing. The prices of IBM products should be simple. The old way of pricing should now be moving on to the cloud to be pay as you go, a plan-based kind of pricing."
"You have to license per application installation and if you expand vertically or horizontally, you will be paying for more licenses. The licenses are approximately $10,000 to $15,000 a license, it can get expensive quite quickly."
"The pricing seems good according to the functionality that the solution provides."
"To implement such an IBM solution, a company has to pay a lot in term of licensing and consultancy. A pricing model might be a better option."
"In terms of cost, IBM MQ is slightly on the higher side."
"Our costs haven't increased but they also have not improved."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Manufacturing Company
13%
Printing Company
9%
Marketing Services Firm
8%
Financial Services Firm
29%
Computer Software Company
9%
Manufacturing Company
7%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise18
Large Enterprise147
 

Questions from the Community

Ask a question
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What is MQ software?
Hi As someone with 45+ years of experience in the Transaction and Message Processing world, I have seen many "MQ" solutions that have come into the market place. From my perspective, while each pro...
What are the differences between Apache Kafka and IBM MQ?
Apache Kafka is open source and can be used for free. It has very good log management and has a way to store the data used for analytics. Apache Kafka is very good if you have a high number of user...
How does IBM MQ compare with VMware RabbitMQ?
IBM MQ has a great reputation behind it, and this solution is very robust with great stability. It is easy to use, simple to configure and integrates well with our enterprise ecosystem and protocol...
 

Also Known As

Infrared360
WebSphere MQ
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Deutsche Bahn, Bon-Ton, WestJet, ARBURG, Northern Territory Government, Tata Steel Europe, Sharp Corporation
Find out what your peers are saying about Avada Software Infrared360 vs. IBM MQ and other solutions. Updated: March 2026.
884,266 professionals have used our research since 2012.