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Avada Software Infrared360 vs IBM MQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
8th
Ranking in Message Oriented Middleware (MOM)
13th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (76th), Server Monitoring (42nd)
IBM MQ
Ranking in Business Activity Monitoring
1st
Ranking in Message Oriented Middleware (MOM)
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
174
Ranking in other categories
Message Queue (MQ) Software (1st)
 

Mindshare comparison

As of January 2026, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 5.4%, down from 7.8% compared to the previous year. The mindshare of IBM MQ is 22.0%, down from 41.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring Market Share Distribution
ProductMarket Share (%)
IBM MQ22.0%
Avada Software Infrared3605.4%
Other72.6%
Business Activity Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
MK
SWIFT manager at Raiffeisen Bank Aval
Reliable payment processing is achieved with minimal disruption
Currently, we have some disadvantages; it's a bit difficult to use IBM ID to access support from the IBM site. To get nice support from IBM, we need to use IBM ID, and it's a bit complicated to integrate it with IBM support. Support can be better because sometimes we need explanations for some behaviors of the product, and it's not easy to reach the proper person in IBM support. They could add some new features into IBM MQ to make it better. A graphical user interface in addition to MQ Explorer could be useful, but we are satisfied with MQ Explorer as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"It has role-based access to queues, giving us more insights into problems."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"Monitoring that ties into our incident management system"
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"We have implemented business to business transactions over MQ messaging. The guaranteed and once only delivery ensures business integrity."
"I have found that the solution scales well."
"It is very robust and very scalable."
"It is useful for exchanging information between applications."
"Setting up MQ is easy. We had a "grow as you go" implementation strategy. We started with a single channel and progressed to multiple queues and channels depending on the systems and integrations with other systems. It was a gradual deployment and expansion as we grew the services interacting with the core system using MQ."
"Secure, safe, and very fast."
"The most valuable feature is that it's a very strong integration platform but it is quite a monolithic solution. It's got everything."
"The most valuable feature of IBM MQ is it has all the features necessary for contemporary messaging, not only for the financial industry but for any application."
 

Cons

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"We are looking at the latest version, and we hope that resilience, high availability, and monitoring will be improved. It can have some more improvements in the heterogeneous messaging feature. The current solution is on-premises, so good integration with public cloud messaging solutions would be useful."
"I can't say pricing is good."
"The pricing needs improvement."
"I would like the ability to connect with some of the more recent offerings, such as API Connect; being able to publish our MQ endpoints, the queues, the messaging infrastructure as IT assets."
"We have had scalability issues with some projects in the past."
"The scalability is the one area where IBM has fallen behind. As much as it is used, there is a limit to the number of people who are skilled in MQ. That is definitely an issue. Places have kept their MQ-skilled people and other places have really struggled to get MQ skills. It's not a widely-known skillset."
"I would just like a more user-friendly experience to do common administration tasks. I know that you can use MQ Explorer, but having something that's already built in would definitely be useful."
"The solution should offer a freeware version, free vouchers, or certifications for learning purposes and building knowledge base."
 

Pricing and Cost Advice

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
"The solution costs are high, it is going to cost a fair bit for annual operating costs and support."
"IBM's licensing model seems more reasonable than some competitors. They charge based on usage, which is good."
"It would be a 10 out of 10 if it wasn't so expensive."
"Use the new and lightweight version (Liberty) to lower licensing costs. It is also easier to upgrade/maintain."
"The price is high."
"I think the pricing is reasonable, especially with IIB as a part of it."
"If one is cheap and ten is expensive, I rate the tool's price a seven. The product is expensive."
"The price of the solution could be reduced, and we are on an annual subscription."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Manufacturing Company
12%
Printing Company
10%
Performing Arts
7%
Financial Services Firm
32%
Computer Software Company
9%
Manufacturing Company
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise18
Large Enterprise147
 

Questions from the Community

Ask a question
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What is MQ software?
Hi As someone with 45+ years of experience in the Transaction and Message Processing world, I have seen many "MQ" solutions that have come into the market place. From my perspective, while each pro...
What are the differences between Apache Kafka and IBM MQ?
Apache Kafka is open source and can be used for free. It has very good log management and has a way to store the data used for analytics. Apache Kafka is very good if you have a high number of user...
How does IBM MQ compare with VMware RabbitMQ?
IBM MQ has a great reputation behind it, and this solution is very robust with great stability. It is easy to use, simple to configure and integrates well with our enterprise ecosystem and protocol...
 

Also Known As

Infrared360
WebSphere MQ
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Deutsche Bahn, Bon-Ton, WestJet, ARBURG, Northern Territory Government, Tata Steel Europe, Sharp Corporation
Find out what your peers are saying about Avada Software Infrared360 vs. IBM MQ and other solutions. Updated: December 2025.
880,745 professionals have used our research since 2012.