Avada Software Infrared360 vs VMware Aria Operations for Applications comparison

Avada Software and VMware are both solutions in the Application Performance Monitoring (APM) and Observability category. Avada Software is ranked #77, while VMware is ranked #27 with an average rating of 9.0. Avada Software holds a 0.1% mindshare in APM, compared to VMware’s 0.8% mindshare. Additionally, 100% of Avada Software users are willing to recommend the solution, compared to 92% of VMware users who would recommend it.

Avada Software Infrared360

Read 13 Avada Software Infrared360 reviews

214 Views
105 Comparison Views

100% willing to recommend

VMware Aria Operations for ...

Read 12 VMware Aria Operations for Applications reviews

1,558 Views
1,396 Comparison Views

92% willing to recommend

Avada Software Infrared360

VMware Aria Operations for ...

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Executive SummaryUpdated on Jul 24, 2024

Avada Software Infrared360 and VMware Aria Operations for Applications are competing products in the IT operations space. Users are happier with Infrared360's pricing and support, however, VMware Aria Operations for Applications is considered superior due to its features and overall value.

Features: Avada Software Infrared360 is recognized for its comprehensive monitoring capabilities, ease of integration, and user-friendly interface. VMware Aria Operations for Applications is celebrated for its advanced analytics, scalability, and robust feature set, which users find cutting-edge.

Room for Improvement: Users suggest that Avada Software Infrared360 needs to enhance its alerting system, improve its documentation, and upgrade its user interface. VMware Aria Operations for Applications could benefit from optimizing resource usage, simplifying the configuration process, and reducing deployment complexity.

Ease of Deployment and Customer Service: Avada Software Infrared360 is often praised for its straightforward deployment process and highly responsive customer service. VMware Aria Operations for Applications, although more complex to deploy, is supported by extensive documentation and helpful customer support services.

Pricing and ROI: Avada Software Infrared360 is seen as cost-effective with a quick return on investment. VMware Aria Operations for Applications, though more expensive, is considered worth the investment due to its extensive capabilities. Users view Infrared360 as budget-friendly but acknowledge VMware's potential for higher returns.

To learn more, read our detailed Avada Software Infrared360 vs. VMware Aria Operations for Applications Report (Updated: April 2025).

Buyer's Guide

Avada Software Infrared360 vs. VMware Aria Operations for Applications

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avada Software Infrared360

Ranking in Application Performance Monitoring (APM) and Observability

77th

Average Rating

8.8

Number of Reviews

Ranking in other categories

Business Activity Monitoring (5th), Message Oriented Middleware (MOM) (11th), Server Monitoring (36th)

VMware Aria Operations for ...

Ranking in Application Performance Monitoring (APM) and Observability

27th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (29th), Container Monitoring (7th), Cloud Monitoring Software (22nd)

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.1%, up from 0.1% compared to the previous year. The mindshare of VMware Aria Operations for Applications is 0.8%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

it_user685326

Vice President at a financial services firm with 10,001+ employees

An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams.

Administration, Monitoring, and Delegation are the most valuable features of the solution. * Administration: It provides a centralized audit trail of all the infrastructure changes. * Monitoring: It gives the ability to integrate with my company's global notification system, and the ability to proactively automate corrective actions. * Delegation: It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams.

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ToniLindberg

senior consultant at Virtual Consultants Sverige AB

Troubleshooting capabilities have improved application monitoring and support engagement

I can see what happens end to end, which is pretty beneficial. The solution has troubleshooting capabilities, providing a direct connection to knowledge base articles from VMware Broadcom. When I encounter an error, I can search directly within the system to see what solutions have been employed by others. It has a familiar interface, which makes it easy to get started.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."

"Monitoring that ties into our incident management system"

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."

"It has role-based access to queues, giving us more insights into problems."

"We have easily created use case testing harnesses for specific flows that incorporate various message types."

"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."

"The most valuable aspects of the solution are its ease of use and its ease of implementation."

"VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support."

"VMware Aria Operations for Applications offers significant features such as real-time statistics, the ability to identify possible issues within the VM environment, and helpful heat maps."

"It has a familiar interface, which makes it easy to get started."

"The features I find most valuable is the querying and alerting capabilities."

"I find VMware Aria Operations for Applications to be very stable, and I would rate it a ten out of ten."

"No issues with stability."

"Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes."

More VMware Aria Operations for Applications pros

Cons

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."

"The user interface could be sexier and more ergonomic. The competing products have similar problems."

"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."

"The solution could be expensive, which might be a limiting factor."

"I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases."

"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack."

"It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."

"The main problem I have is that the license cost is very high."

"They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us."

"I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases."

"The solution could be expensive, which might be a limiting factor."

More VMware Aria Operations for Applications cons

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."

"Start small, then increase licensing later as per your demand."

"The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."

"Different locations require different setups. In your terms, around 300 to around 400K USD."

"I would rate the pricing as three out of five."

"I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."

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Top Industries

By visitors reading reviews

Financial Services Firm

41%

Manufacturing Company

Computer Software Company

Hospitality Company

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What is your experience regarding pricing and costs for VMware Tanzu Observability by Wavefront?

The cost of VMware Aria Operations for Applications is fair and reasonable compared to what we receive in support and packages from VMware.

See all answers

What needs improvement with VMware Tanzu Observability by Wavefront?

I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases.

See all answers

What is your primary use case for VMware Tanzu Observability by Wavefront?

Our primary use case for VMware Aria Operations for Applications is to enhance application monitoring tasks, allowing us to set up alerts for different components and send them via SMTP to a team d...

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Comparisons

IBM MQ vs Avada Software Infrared360

Compared 70% of the time

Dynatrace vs Avada Software Infrared360

Compared 30% of the time

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Compared 13% of the time

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Compared 11% of the time

Zabbix vs VMware Aria Operations for Applications

Compared 7% of the time

Veeam Data Platform vs VMware Aria Operations for Applications

Compared 6% of the time

Prometheus Group vs VMware Aria Operations for Applications

Compared 6% of the time

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Product Reports

Buyer's Guide

Avada Software Infrared360

April 2025

Download Avada Software Infrared360 product report

Buyer's Guide

VMware Aria Operations for Applications

March 2025

VMware Aria Operations for Applications report

Download VMware Aria Operations for Applications product report

Also Known As

Infrared360

Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability

Overview

Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.

It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.

*Kafka coming soon

Avada Software

VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time.

With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.

VMware

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin, Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others

1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware

Buyer's Guide

Avada Software Infrared360 vs. VMware Aria Operations for Applications

April 2025

Free Report: Avada Software Infrared360 vs. VMware Aria Operations for Applications

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