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Avanade Customer Experience vs IFS Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Avanade Customer Experience
Ranking in Customer Experience Management
44th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
IFS Cloud Platform
Ranking in Customer Experience Management
6th
Average Rating
7.8
Number of Reviews
30
Ranking in other categories
CRM (12th), Field Service Management (1st), Help Desk Software (8th), ERP (9th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (4th), IT Asset Management (8th), IT Service Management (ITSM) (6th), License Management (2nd)
 

Mindshare comparison

As of September 2024, in the Customer Experience Management category, the mindshare of Avanade Customer Experience is 1.1%, up from 0.3% compared to the previous year. The mindshare of IFS Cloud Platform is 2.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Experience Management
 

Featured Reviews

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AF
Aug 15, 2024
Provides valuable REST APIs for flexible integration with third-party systems, but the reporting tools need enhancement
I currently manage a project in the aerospace defense industry, focusing on precision manufacturing. Due to the industry's project-based nature, IFS Cloud Platform is crucial for planning and scheduling. Specifically, the platform's PSO component, which uses AI for manufacturing schedule…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions."
"IFS Applications is expensive software, but it's on par with SAP and Oracle. It's for large enterprises and government entities and not for small and medium-sized enterprises. They have one licensing model, but if you want to have a module-specific license, they provide component-based licenses. Unlike SAP and Oracle, it doesn't have different levels of licensing. It's one level of licensing."
"The pricing of the solution may appear to be expensive for smaller companies with only tens of users; however, for larger and mid-size industrial companies, IFS is able to win deals and the pricing is competitive in the market."
"It is better to buy implementation services from IFS than from partners"
"We pay for a license to use the solution, which is not very expensive."
"There's an additional yearly cost for support."
"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."
"The product is reasonably priced."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
18%
Manufacturing Company
11%
Government
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about IFS Applications?
Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
The solution's reporting tools still require improvement. The current functionality could be more user-friendly and flexible, which can lead to increased reliance on service partners for custom cha...
 

Also Known As

No data available
IFS Applications, Assyst, IFS Cloud
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Carlsberg, Pukka, Aston Martin, Sky, China Airlines, Cimcorp, Mini, Pepsi.
Find out what your peers are saying about ServiceNow, Qualtrics, Salesforce and others in Customer Experience Management. Updated: September 2024.
800,688 professionals have used our research since 2012.