Axcient x360Recover vs Infrascale Backup & Disaster Recovery comparison

Axcient and Infrascale are both solutions in the Disaster Recovery as a Service category. Axcient is ranked #11, while Infrascale is ranked #9. Axcient holds a 1.1% mindshare in DRS, compared to Infrascale’s 2.7% mindshare. Additionally, 100% of Axcient users are willing to recommend the solution, compared to 90% of Infrascale users who would recommend it.

Axcient x360Recover

Read 1 Axcient x360Recover review

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31 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

Read 13 Infrascale Backup & Disaster Recovery reviews

125 Views
89 Comparison Views

90% willing to recommend

Axcient x360Recover

Infrascale Backup & Disaste...

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Executive Summary

We performed a comparison between Axcient x360Recover and Infrascale Backup & Disaster Recovery based on real PeerSpot user reviews.

Find out what your peers are saying about VMware, Microsoft, Commvault and others in Disaster Recovery as a Service.

To learn more, read our detailed Disaster Recovery as a Service Report (Updated: March 2025).

Buyer's Guide

Disaster Recovery as a Service

March 2025

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Helped 842,194 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Axcient x360Recover

Ranking in Disaster Recovery as a Service

11th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Disaster Recovery as a Service

9th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (65th), Cloud Backup (48th), Disaster Recovery (DR) Software (27th), SaaS Backup (39th)

Mindshare comparison

As of March 2025, in the Disaster Recovery as a Service category, the mindshare of Axcient x360Recover is 1.1%, up from 0.7% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 2.7%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery as a Service

Featured Reviews

reviewer1267455

Director of Field Strategy at a tech services company with 11-50 employees

State-of-the-art disaster recovery

One of the areas that I would absolutely say that they should improve, is the recovery from the backup when you're running in a failover mode. In other words, if I have to bring the server online on the appliance (so I'm running on the backup image), there should be a way for me to replicate back to or restore back to the hardware or the original source, and then, in the end, you would do a Delta sync and switch over. As of today, I have to shut everything down and the entire resource has to be offline while I'm doing the recovery. So having the ability to kind of recover while running would be a great feature to have. Also, when you failover to the appliance, it doesn't retain the IP information. I have to go in and update the IP information for each of the boxes that I have to fill up. If you're only doing one or two, it's not really a big deal, but if you had to failover, for example, 10-12 boxes because an entire EM infrastructure went down hardware-wise for some reason, you have to know all those IPs and go in and set them up and restart them — that can take a little bit of time. So retaining the IP information would be great.

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Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's super stable. We really like it."

"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"The initial setup was straightforward and we received support from the manufacturer."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

More Infrascale Backup & Disaster Recovery pros

Cons

"As of today, I have to shut everything down and the entire resource has to be offline while I'm doing the recovery. So having the ability to kind of recover while running would be a great feature to have."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"I believe that (if I'm not mistaken), there are a couple of different pricing models."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"The licensing is based on how much data you have plus what appliances you need."

"Our licensing fees are billed every four months."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

19%

Financial Services Firm

17%

Real Estate/Law Firm

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Infrascale Platform?

They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users. To someone considering Infrascale but is concerned about the price, ...

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What needs improvement with Infrascale Platform?

When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.

See all answers

What is your primary use case for Infrascale Platform?

We use their online backup, their cloud-based backup, and their cloud-based Office 365 backup.

See all answers

Comparisons

No data available

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Product Reports

Buyer's Guide

Disaster Recovery as a Service

March 2025

Download Axcient x360Recover product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

March 2025

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

No data available

Infrascale Platform

Overview

The tools and applications available for managing and optimizing IT environments are largely built on legacy architectures and designs. This contributes to an increasingly complicated, messy and inefficient technology environment.

At Axcient we solve complicated technology problems with powerfully simple solutions that help businesses run at their full potential, without interruption.

We do this by combining the power and scale of the cloud with the flexibility of software-defined architectures and the simplicity of consumer applications.

Axcient

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

Ford Bacon & Davis, Torrance Casting, Northeast Valley Health Corporation, Bartlett Cocke General Contractors, Bruno Gerbino and Soriano, IronEdge Group, The Pennington School, NSK, Datasafe, InPursuit Solutions, Borough of West Chester

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

Disaster Recovery as a Service

March 2025

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