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Infrascale Backup & Disaster Recovery vs Zerto comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Infrascale boosts ROI through cost-effective, fast disaster recovery, enhancing client satisfaction and profitability while minimizing downtime.
Sentiment score
7.3
Zerto provides efficient disaster recovery, saving time, resources, and costs while ensuring rapid recovery and reliable data protection.
The return on investment is evident, as Zerto saves more than 60 percent of time in various operations compared to the previous manual processes.
Most people like me hope we never have to use it. It is like insurance.
Having seen the product and how it works and its reliability, it seems it will pay for itself.
 

Customer Service

Sentiment score
8.5
<p>Infrascale Backup &amp; Disaster Recovery is praised for its responsive, expert customer service, quick resolutions, and proactive communication.</p>
Sentiment score
7.8
Zerto's support team is praised for quick resolutions and professionalism, although initial responses can be slower at lower levels.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
We receive support around the clock, which is excellent.
 

Scalability Issues

Sentiment score
6.8
<p>Infrascale Backup &amp; Disaster Recovery efficiently scales for diverse businesses, aiding growth with strong support despite occasional data capacity challenges.</p>
Sentiment score
7.6
Zerto efficiently scales across environments, supports many virtual machines, integrates well, and requires minimal effort for expansion.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
 

Stability Issues

Sentiment score
8.4
<p>Infrascale Backup &amp; Disaster Recovery is stable with high uptime, fast support, minimal maintenance, and improved cloud usability.</p>
Sentiment score
8.0
Zerto is highly praised for its rock-solid stability, ease of maintenance, and reliable performance during disaster recovery tests.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
I consulted with tech support, and we determined the solution was to move the main workload to a resource-available ESX box.
It is 100% stable.
 

Room For Improvement

Users seek improvements in Infrascale's bandwidth options, Linux support, SSD use, pricing, data diversity, security, and multi-cloud integration.
Zerto needs improved documentation, UI, backup, and pricing along with better support, integrations, security, and platform compatibility.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
To increase accessibility for small and medium businesses, Zerto should consider a competitive pricing strategy, possibly including subscription-based licensing options.
The main issue with Zerto is its user interface, which lacks flexibility and presents a steep learning curve.
 

Setup Cost

Infrascale Backup offers competitive, flexible pricing ideal for small enterprises, though it requires negotiation and setup costs.
Zerto's per-VM pricing is costly but justified by strong disaster recovery capabilities and flexible licensing options for businesses.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
One of Zerto's main disadvantages is its pricing structure, which involves significant upfront costs and limited options for startups with minimal initial funding.
 

Valuable Features

Infrascale provides simple, rapid VM boot-up and robust backup, recovery, and protection for servers with a user-friendly interface.
Zerto provides reliable disaster recovery with ease of use, real-time replication, automation, and strong cross-platform capabilities.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
65th
Ranking in Cloud Backup
48th
Ranking in Disaster Recovery (DR) Software
27th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Disaster Recovery as a Service (9th), SaaS Backup (39th)
Zerto
Ranking in Backup and Recovery
2nd
Ranking in Cloud Backup
2nd
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
298
Ranking in other categories
Cloud Migration (4th)
 

Mindshare comparison

As of March 2025, in the Disaster Recovery (DR) Software category, the mindshare of Infrascale Backup & Disaster Recovery is 0.6%, up from 0.4% compared to the previous year. The mindshare of Zerto is 10.5%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
Sachin Vinay - PeerSpot reviewer
Leverage disaster recovery with reliable support and cost-effective future-proof features
Zerto is straightforward to implement because it only requires the installation of an agent on the VMs designated for migration. A service, typically a VM, must also be deployed at the disaster recovery location. This entire process is simple and can be completed within three days. Zerto's near-synchronous replication occurs every minute, allowing for highly granular recovery points. This means that even if interruptions or malware disruptions occur within that minute, Zerto can restore to the last known good state, effectively recovering the entire setup to the latest backup. This capability ensures high data security and minimizes potential data loss. One of the main benefits of implementing Zerto is its data compression, which significantly reduces the load on our IPsec VPN. Zerto compresses data by 80 percent before transmitting it across the VPN, minimizing the data transferred between geographically dispersed locations. This compression and subsequent decompression at the destination alleviate the strain on the VPN, preventing overload and ensuring efficient data synchronization. Zerto simplifies malware protection by integrating it into its disaster recovery and synchronization features. This comprehensive approach eliminates the need for separate antivirus setups in virtual machines and applications. It streamlines our security measures and removes the need for additional software or solutions, resulting in an excellent return on investment. Zerto's single-click recovery solution offers exceptional recovery speed. Through the user interface, a single click allows for a complete restoration from the most recent backup within two to three minutes, enabling rapid recovery and minimal downtime. Zerto's Recovery Time Objective is excellent. In the past, if a virtual machine crashed, we would recover it from a snapshot, which could take one to two hours. With Zerto, the recovery process takes only five minutes, and users are typically unaware of any disruption. This allows us to restore everything quickly and efficiently. Zerto has significantly reduced our downtime. When malware affects our data, Zerto immediately notifies us and helps us protect other applications, even those not yet implemented with Zerto. By monitoring these applications, we can quickly identify and address any potential malware spread, minimizing downtime across our systems. Zerto significantly reduces downtime and associated costs during disruptions. Our services are unified, so in the event of a disruption without Zerto, even a half-day disruption would necessitate offline procedures. This would lead to increased manpower, service delays, and substantial financial losses due to interrupted admissions and other critical processes. By unifying service processes, Zerto minimizes the impact of outages. Zerto streamlines our disaster recovery testing across multiple locations by enabling efficient failover testing without disrupting live services. Traditionally, DR testing required downtime of critical systems, but Zerto's replication and failover capabilities allow us to test in parallel with live operations. This non-disruptive approach ensures continuous service availability while validating our DR plan, even in scenarios like malware attacks, by creating a separate testing environment that mirrors the live setup. This comprehensive testing provides confidence in our ability to handle real-world incidents effectively. This saves us over 60 percent of the time. Zerto streamlines system administration tasks by automating many processes, thereby reducing the workload for multiple administrators. This allows them to focus on other university services that require attention and effectively reallocate support resources from automated tasks to those requiring more dedicated management. Zerto is used exclusively for our critical services, providing up to a 70 percent improvement in our IT resilience.
report
Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
842,296 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
17%
Real Estate/Law Firm
10%
Healthcare Company
9%
Computer Software Company
22%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users. To someone considering Infrascale but is concerned about the price, ...
What needs improvement with Infrascale Platform?
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
What is your primary use case for Infrascale Platform?
We use their online backup, their cloud-based backup, and their cloud-based Office 365 backup.
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
I am not very involved with the pricing, but from my understanding, it is fairly expensive for us. This is why we limit its use to our tier-one customers. We have other disaster recovery solutions ...
 

Also Known As

Infrascale Platform
Zerto Virtual Replication
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Zerto and other solutions. Updated: February 2025.
842,296 professionals have used our research since 2012.