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Axiad Conductor vs Fortinet FortiAuthenticator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Axiad Conductor reduces help desk interactions by 35%, saves labor hours, and cuts user costs by up to 15%.
Sentiment score
6.3
Fortinet FortiAuthenticator enhances security and compliance, offering quick ROI through two-factor authentication, reducing breaches and compliance costs.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
 

Customer Service

Sentiment score
8.3
Axiad Conductor's customer service is praised for responsiveness, expertise, and successful feature integration, though occasional delays occur.
Sentiment score
7.3
Fortinet FortiAuthenticator's support is responsive and knowledgeable, but complex issues may face initial delays.
Customer service and support are excellent.
At times, some technical staff lack knowledge, which delays issue resolution.
When we send a ticket to Fortinet, they go into research mode as if they are hearing the problem for the first time.
 

Scalability Issues

Sentiment score
8.1
Axiad Conductor scales well up to 100,000 users but faces cost challenges beyond, maintaining robust and seamless integration.
Sentiment score
7.8
Fortinet FortiAuthenticator excels in scalability for medium to large enterprises, with adaptable licenses and both virtual and physical options.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
 

Stability Issues

Sentiment score
8.0
Axiad Conductor is praised for its flawless, stable performance in credential management, with minimal downtime and no unplanned outages.
Sentiment score
7.7
Fortinet FortiAuthenticator is praised for stability, but larger user bases may face reliability issues, affecting performance and authentication.
It remains stable even when the number of concurrent users increases.
 

Room For Improvement

Users seek Axiad Conductor enhancements, including modern design, Canadian hosting, and FIDO U2F support, amidst macOS update challenges.
Fortinet FortiAuthenticator needs interface updates, better documentation, improved integration, scalability, automation, and support with attention to pricing.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
I recommend Fortinet make its images migratable between environments.
I would like to see more integration and inclusion of features for ransomware protection directly within the FortiAuthenticator without requiring additional devices.
 

Setup Cost

Axiad Conductor offers affordable annual pricing with low-cost per-user licensing and efficient management, ensuring lower total ownership costs.
Fortinet FortiAuthenticator offers flexible, competitive licensing with optional costs, balancing features and market conditions effectively for affordability.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
 

Valuable Features

Axiad Conductor simplifies authentication management with user-friendly features, efficient onboarding, and seamless integration, crucial for security compliance.
Fortinet FortiAuthenticator enhances security and efficiency with two-factor authentication, SSO integration, user management, and cost-effective robust protocols.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
We use multi-factor authentication for enhancing security.
The most valuable feature I find in FortiAuthenticator is web filtering.
 

Categories and Ranking

Axiad Conductor
Ranking in Authentication Systems
12th
Ranking in Multi-Factor Authentication (MFA)
5th
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Privileged Access Management (PAM) (15th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (14th), Passwordless Authentication (4th)
Fortinet FortiAuthenticator
Ranking in Authentication Systems
4th
Ranking in Multi-Factor Authentication (MFA)
3rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
60
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (9th)
 

Mindshare comparison

As of April 2025, in the Authentication Systems category, the mindshare of Axiad Conductor is 0.5%, up from 0.2% compared to the previous year. The mindshare of Fortinet FortiAuthenticator is 7.6%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Eric Brown - PeerSpot reviewer
The day-to-day tasks, running the servers, and making sure that everything is patched is all handled by the platform
The most valuable feature is the overhead management of the platform. There is less for my team to worry about. The day-to-day tasks, running the servers, and making sure that everything is patched is all handled by the platform. We just consume the service and work with them to refine it, making it even more valuable. Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization. One of our requirements to continue some of our contracts is to have multi-factor authentication across all devices accessing the network. It is extremely easy to enroll a user with “One Click Issuance”. I have had very few calls to the service desk regarding enrollment. It takes a couple of minutes to enroll a user with "One Click Issuance". Deploying and managing authenticators is very easy, either done by a mobile application or enrollment of an OTP token. It is very simple. This is important to my userbase, which makes it important to me. Functionality-wise, it is pretty solid.
Yonas Abebe - PeerSpot reviewer
Integration capabilities simplify authentication and migration challenges need addressing
The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
12%
University
9%
Manufacturing Company
8%
Computer Software Company
17%
Comms Service Provider
9%
Government
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Axiad Cloud?
The life cycle management of credentials is the aspect that we have found to be the most useful... The differentiator that Axiad provided was the ability to provide users a way to self-serve the up...
What is your primary use case for Axiad Cloud?
Our use case is credential management for one of the business units. Axiad provides credential management for those users, including the creation of new credentials and life cycle management of the...
What advice do you have for others considering Axiad Cloud?
You have to understand the number of users and the number of devices that are going to use the solution. I'm saying that because of my experience with the licensing part. That's my one gripe. If yo...
What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions. However, it would be beneficial if the licensing allowed for more flexibility to cover additional users.
What needs improvement with Fortinet FortiAuthenticator?
Initially, we deployed Fortinet FortiAuthenticator on VMware and faced challenges when migrating to an OpenStack environment, which required reconfiguration. I recommend Fortinet make its images mi...
 

Also Known As

Axiad Cloud
FortiAuthenticator
 

Overview

 

Sample Customers

Information Not Available
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Axiad Conductor vs. Fortinet FortiAuthenticator and other solutions. Updated: February 2025.
845,406 professionals have used our research since 2012.