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Azure Backup vs Quest Rapid Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
10.0
Azure Backup customer service is satisfactory but inconsistent, with prompt critical support and varied effectiveness for non-urgent issues.
No sentiment score available
Quest Rapid Recovery support is responsive, knowledgeable, and often praised for efficient assistance despite occasional delays and accessibility issues.
 

Room For Improvement

Sentiment score
6.1
Azure Backup needs UI clarity, app-level support, pricing updates, faster recovery, better integration, security, and enhanced notifications.
Sentiment score
3.5
Quest Rapid Recovery users seek improvements in GUI response, support features, backup capabilities, performance, customer service, and pricing.
 

Scalability Issues

Sentiment score
8.6
Azure Backup efficiently scales for various client sizes, offering flexible expansion and seamless management, especially in Europe and North America.
Sentiment score
8.1
Quest Rapid Recovery scales efficiently for mid-sized and large enterprises, offering seamless expansion with flexible storage and backup solutions.
 

Setup Cost

Sentiment score
6.5
Azure Backup offers competitive, pay-as-you-go pricing, but costs could be lower for large-scale storage options to enhance competitiveness.
No sentiment score available
Quest Rapid Recovery's pricing is high, with initial costs competitive but additional fees for maintenance and cloud storage.
 

Stability Issues

Sentiment score
8.8
Azure Backup is highly rated for stability and reliability, surpassing traditional on-premise environments with its zone-redundant architecture.
No sentiment score available
Quest Rapid Recovery is praised for its stability, reliability, effective backups, and prompt support, making it a dependable IT solution.
 

Valuable Features

Sentiment score
8.2
Azure Backup offers seamless, secure, and efficient cloud VM and file backups with user-friendly automation and flexible storage options.
Sentiment score
9.2
Quest Rapid Recovery offers user-friendly, fast restoration with advanced features, seamless hypervisor integration, and simplified backup management.
 

Categories and Ranking

Azure Backup
Ranking in Backup and Recovery
7th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
54
Ranking in other categories
No ranking in other categories
Quest Rapid Recovery
Ranking in Backup and Recovery
29th
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Azure Backup is 4.0%, down from 5.4% compared to the previous year. The mindshare of Quest Rapid Recovery is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Terry Tull - PeerSpot reviewer
Straightforward to set up and manage and allows us to monitor all backups in one place
I would rate the easiness of the initial setup as an eight out of ten. Setting up Azure Backup was pretty straightforward, especially if you follow the steps in the right order. It might seem a bit complex at first, but with experience, subsequent setups become easier. Planning is key to optimizing its effectiveness. Deploying Azure Backup typically takes around half an hour to an hour to set up one VM, involving creating a recovery services vault, defining a backup policy, and configuring storage options. For a more comprehensive setup including proper recovery planning, it might take a few hours. The key steps involve creating a resource group, and a recovery services vault, selecting a storage type, and defining backup policies. I deployed the solution myself.
Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
17%
Government
7%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
Pricing is middle plus, and it's a bit high. We always wait for prices to reduce, however, Azure sometimes offers special discounts or packages if you commit for more years.
What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
 

Also Known As

No data available
Dell AppAssure
 

Overview

 

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Azure Backup vs. Quest Rapid Recovery and other solutions. Updated: October 2024.
816,562 professionals have used our research since 2012.