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Quest Rapid Recovery [EOL] pros and cons

Vendor: Quest Software

4.4 out of 5

20 reviews
90% willing to recommend

Pros & Cons summary

Quest Rapid Recovery [EOL] offers real-time server data snapshots, reliable cross-platform backup, and secure data transfer via built-in encryption. Valued for point-in-time recovery and VMware integration, it includes VM standby and fast recovery features. However, it lacks folder and file backup, supports only virtual snapshots, and requires manual interventions during system restarts. Technical support and deployment configuration need enhancements, and incremental data space management is inefficient, causing increased usage.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Quest Rapid Recovery [EOL] offers real-time replication for servers, ensuring instant data availability and recovery capabilities.

It guarantees 100% restoration across any platform, providing reliable backup and versatility.

The built-in encryption ensures data security during transfers between on-site and off-site locations.

The compression and deduplication features help save on storage costs, enhancing efficiency.

Its integration with VMware allows seamless creation of replica sets, optimizing disaster recovery strategies.

CONS

Quest Rapid Recovery can only backup machines or disks, but it lacks the ability to back up from folders and individual files.

The backup process uses all server memory resources, which requires improvement.

A scheduled configuration backup option is missing.

There is no mechanism for backing up clustered virtual volumes.

Incremental data management can be enhanced to better manage space usage.

Quest Rapid Recovery [EOL] Pros review quotes

DW

IT Admin at LDV, Inc.

Aug 10, 2021

The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building.

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GR

ICT Network Manager at St Christopher's School Hove

Jun 24, 2021

Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.

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Systems and Network Administrator at a tech services company with 51-200 employees

Jun 14, 2021

Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice.

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Quest Rapid Recovery [EOL]

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CG

Network Administrator at a manufacturing company with 51-200 employees

Sep 9, 2021

Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important.

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MH

Mohd Hisyamudin Hamid

System Engineer at Netwitz Sdn Bhd

Jun 20, 2021

The compression and deduplication features have helped to save on storage costs.

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RS

Richard Stinnett

President at BTCO Inc

Sep 14, 2021

Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us.

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Systems Administrator at a performing arts with 11-50 employees

Apr 13, 2021

Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk.

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Mukesh Maithani

Technical manager at Optimistic Technology Solutions Pvt Ltd

Jul 25, 2022

One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly.

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reviewer1670682

Infrastructure Manager at a library with 51-200 employees

Sep 14, 2021

It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server.

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Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs

Feb 14, 2023

The most valuable feature is the disaster recovery process from the data center.

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Show 8 more reviews (out of 18)

Quest Rapid Recovery [EOL] Cons review quotes

DW

IT Admin at LDV, Inc.

Aug 10, 2021

I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away.

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GR

ICT Network Manager at St Christopher's School Hove

Jun 24, 2021

When you do a full backup, all of the memory resources on the server are used, which is something that should be improved.

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Systems and Network Administrator at a tech services company with 51-200 employees

Jun 14, 2021

For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes.

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Quest Rapid Recovery [EOL]

Free Report: Quest Rapid Recovery [EOL] Reviews and More

Learn what your peers think about Quest Rapid Recovery [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.

872,706 professionals have used our research since 2012.

CG

Network Administrator at a manufacturing company with 51-200 employees

Sep 9, 2021

It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again.

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MH

Mohd Hisyamudin Hamid

System Engineer at Netwitz Sdn Bhd

Jun 20, 2021

It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup.

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RS

Richard Stinnett

President at BTCO Inc

Sep 14, 2021

I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal.

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Systems Administrator at a performing arts with 11-50 employees

Apr 13, 2021

The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me.

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Mukesh Maithani

Technical manager at Optimistic Technology Solutions Pvt Ltd

Jul 25, 2022

In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment.

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reviewer1670682

Infrastructure Manager at a library with 51-200 employees

Sep 14, 2021

There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time.

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Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs

Feb 14, 2023

In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished.

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Show 8 more reviews (out of 18)

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Product Categories

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