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Quest Rapid Recovery vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Rapid Recovery
Ranking in Backup and Recovery
36th
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
115
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Quest Rapid Recovery is 0.6%, down from 0.6% compared to the previous year. The mindshare of Veritas NetBackup is 3.8%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…
Wesam Qashou - PeerSpot reviewer
A mature backup solution, with many features, and great support
Veritas NetBackup is the first line of defense when disaster strikes. Before performing disaster recovery, we must have a good backup of our image that is also protected from ransomware. This way, we have a golden image that is resilient to ransomware attacks. We saw the benefits of Veritas NetBackup within the first three months.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
"The best feature of the solution is the user interface."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"Specific features that I could not do without are SLPs for replication and duplication control and AIR which makes DR easy."
"The solution is easy to learn."
"AIR and duplication, overall management and troubleshooting."
"We have an issue with the last version on the latest backup of the solution as it is not compatible with Sybase 16.5."
"It supports multiple, heterogeneous platforms."
"The tool provides recovery. The support for their legacy software is very good."
"I like the virtual server backup."
"The product is stable and reliable."
 

Cons

"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"There is room for improvement in customer service and support. I would like to see faster response time."
"They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were presenting. It took a lot of conversations for them to start troubleshooting the problem."
"It's not a user-friendly solution. It's a little bit complicated. The UI is not very friendly."
"The ability to use different disk appliance brands as Pure Disk (not OST), such as EMC Data Domain ."
"NetBackup is expensive and should be cheaper. That is why we are moving on to another solution."
"The solution's technical support process should be improved."
"It is not very user-friendly."
"Its integration with Nutanix and technical support can be improved."
"Technical support only gets back to us the following morning."
 

Pricing and Cost Advice

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"Its price is okay. It is reasonable in terms of the way it works."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"The pricing is on the higher end."
"I don't think the licensing for the product is very expensive."
"We purchased a perpetual license and perform SMS renewals."
"Annual licensing fee."
"Veritas Netbackup offers affordable licensing."
"Licensing was very expensive and did not scale well if needed to move between license models."
"Price-wise, most of the backup products are similarly priced, and NetBackup is the same."
"Pricing is expensive, so it could be lower."
"Our license is capacity-based."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
8%
Real Estate/Law Firm
6%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
The product is cost-effective, and I would rate its pricing as an eight out of ten. The pricing model is based on the amount of data transferred, making it manageable for us.
 

Also Known As

Dell AppAssure
No data available
 

Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Beta Offshore
Find out what your peers are saying about Quest Rapid Recovery vs. Veritas NetBackup and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.