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Dell PowerProtect DD (Data Domain) vs Quest Rapid Recovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect DD (Data ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
74
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
Quest Rapid Recovery
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
Backup and Recovery (36th)
 

Mindshare comparison

Dell PowerProtect DD (Data Domain) and Quest Rapid Recovery aren’t in the same category and serve different purposes. Dell PowerProtect DD (Data Domain) is designed for Deduplication Software and holds a mindshare of 28.6%, down 30.2% compared to last year.
Quest Rapid Recovery, on the other hand, focuses on Backup and Recovery, holds 0.6% mindshare, down 0.6% since last year.
Deduplication Software
Backup and Recovery
 

Featured Reviews

GopalSetia - PeerSpot reviewer
Provides backups, including long-term retention with increased uptime and compatibility
I was looking for a virtual edition, and that is now available. Many customers struggle to find a solution for ransomware protection, but we can set up an enterprise recovery vault for that purpose. These features are now part of Dell's overall offering. The solution has matured, and while I don't criticize technology, most of our technical and business requirements are met with the Data Domain storage solution. We can meet customer requirements easily with Data Domain. Some feedback has been received from our operations team. There’s always room for improvement. For instance, there may be suggestions regarding enhancements to the reporting dashboard
Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are recovery point, compression, and deduplication."
"The solution can scale up to one petabyte right now. It's very good for enterprise-level organizations."
"We have never had any issues with Data Domain. It has been stable."
"When utilizing Dell PowerProtect DD for backup systems, Data Domain offers fast performance with low latency, providing high throughput for quicker backups compared to other vendors."
"The solution's most valuable feature is the integrated deduplication function."
"This solution has a feature called Domain Boost, which allows for source deduplication and compression."
"Good starting capacity and scalability."
"The most valuable features of Dell EMC PowerProtect DD are the duplication security and uptime."
"The compression and deduplication features have helped to save on storage costs."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
"The best feature of the solution is the user interface."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
 

Cons

"The size and scale of the product are limited and could be improved."
"The pricing model needs to be improved."
"First-time integrations are difficult in NetWorker. NetWorker software needs to be simplified. It's very complex."
"The licensing is not cost-effective, and the pricing could be better."
"Dell PowerProtect DD (Data Domain) is expensive. Also, it has a sort of a big physical footprint that data domains have, and that's part of the problem."
"We are not able to deal directly with the OEM we have to go to their partners in Nigeria."
"Improvement is needed in terms of telemetry and high availability as the high availability feature is only present in the higher models of Dell PowerProtect DD (Data Domain)."
"Technical support needs improvement."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"There is room for improvement in customer service and support. I would like to see faster response time."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
 

Pricing and Cost Advice

"Pricing is related to size. A lower range solution might be about $33,000. My customers use higher range versions with a price of around $100,000. That's the price for both the hardware and software."
"If we do not move to the cloud solution and stay with our on-premise version we will miss some new features."
"The cost is expensive."
"It could be more competitively priced. Its licensing was for five years. Obviously, the support will get renewed at some stage, but that's it."
"Becoming more expensive."
"There are many options in the pricing structure which can cause some confusion and necessitate the purchase of additional licensing."
"On a scale where one represents high price, and ten represents low price, I rate the solution a five, which means that the solution is of medium pricing."
"The price of the solution and support for Dell PowerProtect DD is expensive. We have customers that cannot upgrade to a newer version of the solution because the support is too expensive."
"I don't think the licensing for the product is very expensive."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"The pricing is on the higher end."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"Its price is okay. It is reasonable in terms of the way it works."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
My use case for this solution is for protecting or backing up data to safeguard against hacking or for disaster recovery. I utilize it in more projects on the governmental side, the non-governmenta...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
The price is also a disadvantage. Price is a disadvantage with the PowerProtect as it needs to be cheaper. The cheaper device costs around $70,000, which is a big sum to pay for a device like this.
What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
Dell AppAssure
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, NetApp and others in Deduplication Software. Updated: March 2025.
845,040 professionals have used our research since 2012.