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Quest Rapid Recovery [EOL] vs Rubrik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Rubrik
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Backup and Recovery (4th), Cloud Backup (4th), Disaster Recovery (DR) Software (5th)
 

Featured Reviews

Adam Augustín - PeerSpot reviewer
Country Manager at Prianto Ltd
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…
KB
Information Technology Specialist at LIGHTHOUSE DOCUMENT TECHNOLOGIES, INC
Technical support has improved my data management process but I encounter GUI and cost challenges
The solution is available in the Azure Marketplace, but approaching directly is more cost-effective. The Marketplace approach incurs additional platform and reporting costs. We initially built Rubrik at host level and DB level. We encountered latency issues when reverting back, with numerous snapshots available. This resulted in increased costs and occupied spaces. I performed manual deletion of snapshots and verified with the Rubrik team for confirmation. The GUI reporting functionality lacks flexibility. For instance, obtaining specific server reports considering drive space and backup quantities is not possible, as it only provides overall reporting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"The compression and deduplication features have helped to save on storage costs."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"The best feature of the solution is the user interface."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"ubrik's One-Touch Recovery helps address this. Using backup as a migration tool can also help overcome challenges when moving to a hybrid cloud."
"It has a good interface which is simple to navigate and utilize."
"Live Mount is where we do the majority of our big recoveries, unless it is a file recovery. A file recovery takes a few minutes to restore to where the file in the event a file was accidentally deleted by a user, etc. There has been at least a 90 percent reduction in recovery time based on our previous solution, from the need to recover something to when it's actually recovered went from hours to minutes."
"Features we have requested are typically added to the next product release."
"The ease of use and innovation are the features that stand out for us."
"Rubrik's automation has really impacted my operations positively by providing smooth automation for most backup and recovery tasks."
"I think the best feature is its masterless architecture."
"I would rate the solution's web interface at eight out of ten. It's just fantastic and intuitive. It's so easy to use. I've never done any formal training on Rubrik, but I was able to quickly come to grips with its capabilities."
 

Cons

"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"I would rate the stability a seven out of ten. There is always room for improvement."
"I would like to see more openness for partners to access and assist in system management. Currently, access is limited, often handled by Rubrik personnel, likely due to security concerns."
"The web interface could benefit from some improvement, particularly in terms of alerting and dashboard clarity. The cloud web interface is somewhat confusing and could use more development attention. Additionally, it's essential to ensure that local on-premise management options remain available alongside cloud-based solutions, as internet availability can affect backup management. Regarding features, cross-hypervisor restore functionality would be a valuable addition, allowing for greater flexibility in restoring VMs across different environments."
"When errors do occur, it can be a somewhat painful process to get to the bottom of issues."
"Capacity reports could definitely be improved. It's hard to determine what is using the space and why. For instance, you can see that some host is using 2 TB on the Rubrik node and the disk space on that host is 400 GBs. It's hard to explain how there can be 2 TBs of data on local storage when nothing has changed on the host for the past three days."
"Based on my experience with Rubrik, I think they could improve by providing more customer-friendly technical support, even though they currently offer the best support."
"The customer service and support could be a bit faster."
"The open source database needs to be supported."
 

Pricing and Cost Advice

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"I don't think the licensing for the product is very expensive."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"Its price is okay. It is reasonable in terms of the way it works."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"Rubrik was probably the most expensive solution but in the long run, it's justified by the value of the data that it protects."
"It is an expensive product."
"Rubrik is an expensive solution."
"We pay annually for the license for Rubrik. There are no additional costs. Initially, we needed to set it up, negotiate and finalize the offer."
"Rubrik is quite expensive for small businesses."
"It is a great value, but its cost is still a bit high."
"You pay a premium for Rubrik, but you're getting a premium service that comes with immutable backups, instant recovery, and world-class support."
"I rate the pricing an eight on a scale of one to ten, where one is low, and ten is high."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Performing Arts
11%
Computer Software Company
6%
Non Profit
6%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise55
 

Questions from the Community

What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
 

Also Known As

Dell AppAssure
No data available
 

Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
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