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Azure Monitor vs Cross-Enterprise Application Performance Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Monitor
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
Cloud Monitoring Software (5th)
Cross-Enterprise Applicatio...
Ranking in Application Performance Monitoring (APM) and Observability
49th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Azure Monitor is 7.5%, down from 8.7% compared to the previous year. The mindshare of Cross-Enterprise Application Performance Management is 0.0%, down from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Syed Abid  - PeerSpot reviewer
Monthly and weekly resource monitoring has improved efficiency
Azure Monitor can improve by adding some kind of storage for logs. I can get the runtime logs alone, yet if Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at least to log storage, I can fix the logs without syncing with Log Analytics Workspace and Sentinel. If they do that, and if they can integrate a little pricing adjustment, it will be profitable for the Microsoft tool.
Mohammed  Shahpoup - PeerSpot reviewer
Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution very easily integrates with Azure services and in one click you can monitor your resource."
"It is a move-in powerful feature compared to other market-leading tools."
"Azure Monitor is a very easy-to-use product in the cloud environment."
"It has good troubleshooting features."
"The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera."
"The overall product rating is nine out of ten."
"Log analytics and log queries are the most valuable features of Azure Monitor."
"The solution is quite stable."
"The technical support and documentation are quite good."
"All solutions from Broadcom are very easy to install."
 

Cons

"This solution has fewer features than some of its competitors, so adding more features to it would make it better."
"The solution needs better monitoring. It requires better log controls."
"The troubleshooting logs need improvement. There should be some improvement there. I have a hard time finding the right logs at the right times whenever there is an issue occurring."
"n comparison to New Relic, which I've used before, it's a bit more complicated. It's not as easy to use. It also took some time to get it working. The implementation needs to be simpler."
"Integration with third-party tools from other vendors than Azure is more time-consuming"
"I need connectivity with cost management."
"I would like more transparency when we use the solution with another environment, like on-premises, or on another cloud environment, like AWS or GCP."
"The length of latency is terrible and needs to be improved."
"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
"They lack support and presence in Egypt."
 

Pricing and Cost Advice

"Azure Monitor is cheaper compared to other third-party monitoring tools."
"The solution is expensive, but it is worth the price."
"The Azure Insight is a little bit expensive."
"It is a pay-as-you-go model. I find it very cost-effective."
"Azure Monitor is a competitively priced solution."
"Customers of Azure Monitor must pay an amount that depends largely on how many services they need to integrate and the storage space required in terms of logs, etc. If they only have a few small services to monitor, the price won't be too high, but on the opposite side of the spectrum, it can certainly get pricey."
"The tool is expensive."
"The solution is very costly because you have to pay for various things such as adding to logs and internet alerts."
"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."
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847,772 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What do you like most about Azure Monitor?
Azure Monitor is a very easy-to-use product in the cloud environment.
What needs improvement with Azure Monitor?
Azure Monitor can improve by adding some kind of storage for logs. I can get the runtime logs alone, yet if Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at lea...
What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?
I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...
What needs improvement with Cross-Enterprise Application Performance Management?
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has suc...
What is your primary use case for Cross-Enterprise Application Performance Management?
At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...
 

Comparisons

No data available
 

Also Known As

No data available
CA Cross-Enterprise Application Performance Management
 

Overview

 

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
NIIT Technologies, Cetip Safeguards
Find out what your peers are saying about Azure Monitor vs. Cross-Enterprise Application Performance Management and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.