BackupAssist vs Iron Mountain Connect comparison

BackupAssist and Iron Mountain are both solutions in the Backup and Recovery category. BackupAssist is ranked #70, while Iron Mountain is ranked #69. BackupAssist holds a 0.2% mindshare in BRS, compared to Iron Mountain’s 0.3% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 100% of Iron Mountain users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

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263 Comparison Views

100% willing to recommend

Iron Mountain Connect

Read 2 Iron Mountain Connect reviews

408 Views
305 Comparison Views

100% willing to recommend

BackupAssist

Iron Mountain Connect

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Iron Mountain Connect and BackupAssist cater to different tech needs, each with distinct strengths. Users generally find the support and pricing of Iron Mountain Connect favorable, but BackupAssist impresses with its comprehensive features, making it a worthy investment.

Features: Iron Mountain Connect offers robust data protection, compliance management, and straightforward archiving capabilities. BackupAssist includes extensive backup options, cloud integration, and automated scheduling. While Iron Mountain Connect focuses on security and compliance, BackupAssist stands out with flexibility and user-friendliness.

Room for Improvement: Iron Mountain Connect could enhance its integration capabilities with other software, improve the granularity of its reporting, and expand user interface customization. BackupAssist should work on streamlining its setup process, enhance its user guides, and improve performance during heavy usage.

Ease of Deployment and Customer Service: Users report that Iron Mountain Connect's deployment is straightforward, supported by responsive customer service. BackupAssist, while feature-rich, has a more involved setup process but is aided by detailed customer support.

Pricing and ROI: Iron Mountain Connect is seen as cost-effective, with a favorable ROI due to its pricing model. BackupAssist, though perceived as more expensive, delivers high value with its comprehensive features and reliability.

To learn more, read our detailed BackupAssist vs. Iron Mountain Connect Report (Updated: April 2025).

Buyer's Guide

BackupAssist vs. Iron Mountain Connect

April 2025

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Helped 847,772 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

70th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

Iron Mountain Connect

Ranking in Backup and Recovery

69th

Average Rating

8.6

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of BackupAssist is 0.2%, up from 0.1% compared to the previous year. The mindshare of Iron Mountain Connect is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Raj Bhaduri

Enterprise architect at Centrica

Good policies related to data

I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"I have found that the backups are usually very successful."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"The most valuable feature for me is the policy management capabilities"

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"In the future I would like to see more support for Linux."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

"I would like to see more integration with different platforms."

Pricing and Cost Advice

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

Information not available

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Product Reports

Buyer's Guide

BackupAssist

April 2025

Download BackupAssist product report

Buyer's Guide

Backup and Recovery

March 2025

Download Iron Mountain Connect product report

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

Connected Accounting&ERP is a mid-range accounting program with single user and network editions for Macintosh and Windows operating systems. Connected can be shared concurrently by both Mac OS and Windows users on a single data file. Connected "Core Accounting" consists of the General Ledger, Accounts Receivable and Accounts Payable modules. Connected "Enterprise" builds on the Core Accounting aspects by adding powerful inventory, job costing, and currency additions. Pricing starts at $399.00.

Iron Mountain

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

University of La Verne

Buyer's Guide

BackupAssist vs. Iron Mountain Connect

April 2025

Free Report: BackupAssist vs. Iron Mountain Connect

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