BackupAssist vs Quantum DXi Series comparison

BackupAssist and Quantum are both solutions in the Backup and Recovery category. BackupAssist is ranked #70, while Quantum is ranked #32 with an average rating of 9.5. BackupAssist holds a 0.2% mindshare in BRS, compared to Quantum’s 0.2% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 66% of Quantum users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

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263 Comparison Views

100% willing to recommend

Quantum DXi Series

Read 2 Quantum DXi Series reviews

293 Views
242 Comparison Views

66% willing to recommend

BackupAssist

Quantum DXi Series

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Quantum DXi Series and BackupAssist are both prominent solutions in the data backup and recovery market. BackupAssist is widely appreciated for its comprehensive features, but Quantum DXi Series shows an edge in pricing and support, indicating better overall user satisfaction in those aspects.

Features: Quantum DXi Series is acclaimed for its advanced deduplication technology, scalability, and robust backup and recovery capabilities. BackupAssist offers extensive backup options, cloud integration, and file-level recovery, which are highly valued by users.

Room for Improvement: Quantum DXi Series needs better integration with various software, a more intuitive setup process, and improved documentation. BackupAssist requires enhanced customer support, a user-friendly interface, and better reporting tools.

Ease of Deployment and Customer Service: Quantum DXi Series is generally praised for smooth deployment but requires technical know-how. Customer service for Quantum DXi Series is well-regarded. BackupAssist is considered easier to deploy, catering to non-technical users better, but its customer service is frequently critiqued for delays and lack of responsiveness.

Pricing and ROI: Quantum DXi Series is appreciated for its cost-effectiveness and high ROI, notably in larger enterprise settings. BackupAssist, while more expensive, is seen as delivering good value due to its extensive functionality, though smaller organizations might find it less cost-efficient. Quantum DXi Series is rated higher for initial setup costs and return on investment.

To learn more, read our detailed BackupAssist vs. Quantum DXi Series Report (Updated: April 2025).

Buyer's Guide

BackupAssist vs. Quantum DXi Series

April 2025

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Helped 848,270 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

70th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

Quantum DXi Series

Ranking in Backup and Recovery

32nd

Average Rating

9.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Deduplication Software (9th)

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of BackupAssist is 0.2%, up from 0.1% compared to the previous year. The mindshare of Quantum DXi Series is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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PascalSebat

Business Unit Manager Data Protection at Cncr Group

A scalable solution with Veeam and Vertias alliance

I am impressed with the tool's technical alliance with Veeam and Veritas. The product needs to improve performance while scaling out. It also needs to improve stability. I have been using the product since seven years. I would rate the product's stability a nine out of ten. I would rate the…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have found that the backups are usually very successful."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I am impressed with the tool's technical alliance with Veeam and Veritas."

"While the challenges posed by the difficulties were significant, they prompted the replacement of problematic components, resulting in the resolution of issues. Importantly, there were no substantial ongoing concerns. Regarding the overall performance, it has been consistently excellent."

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

"The product needs to improve performance while scaling out. It also needs to improve stability."

"Perhaps the most notable area for enhancement lies in the web interface for management. The current limitations in LDAP editing capabilities are not addressed in the UI, and I haven't observed any recent updates. It's possible that the new version of the DXI service incorporates improvements in the GUI, but I cannot confirm. While there is room for improvement in the current GUI, it remains a relatively minor issue. Overall, the system is comprehensive, covering aspects such as reports on latency and networking, leaving little room for additional enhancements in those areas."

Pricing and Cost Advice

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The product pricing here in Zimbabwe is good, I cannot complain."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"I do not oversee this aspect, as pricing is contingent on factors such as volume, technical specifications, and the desired features. Consequently, I lack information on the pricing details and structure."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

33%

Computer Software Company

14%

Manufacturing Company

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Quantum DXi Series?

While the challenges posed by the difficulties were significant, they prompted the replacement of problematic components, resulting in the resolution of issues. Importantly, there were no substanti...

See all answers

What needs improvement with Quantum DXi Series?

Perhaps the most notable area for enhancement lies in the web interface for management. The current limitations in LDAP editing capabilities are not addressed in the UI, and I haven't observed any ...

See all answers

What is your experience regarding pricing and costs for Quantum DXi Series?

I do not oversee this aspect, as pricing is contingent on factors such as volume, technical specifications, and the desired features. Consequently, I lack information on the pricing details and str...

See all answers

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Product Reports

Buyer's Guide

BackupAssist

April 2025

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Buyer's Guide

Backup and Recovery

April 2025

Download Quantum DXi Series product report

Also Known As

No data available

DXi Series, Quantum DX

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

Quantum's DXi series deduplication solutions provides patented variable-length deduplication that not only reduces disk usage and capital expenditures, but also enables efficient data movement across the WAN to other sites and to the cloud.

Quantum

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Nihon Unisys, Nikoyo China

Buyer's Guide

BackupAssist vs. Quantum DXi Series

April 2025

Free Report: BackupAssist vs. Quantum DXi Series

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