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Barracuda Backup vs N-able Cove Data Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Barracuda Backup enhances data protection, reduces downtime, lowers costs, and boosts ROI with efficient, user-friendly, and reliable features.
Sentiment score
7.9
N-able Cove Data Protection enhances profit with fixed pricing, cloud-based automation, and efficient, cost-effective backup and recovery solutions.
It not only saves time but also protects data.
I have experienced time savings and money savings.
 

Customer Service

Sentiment score
8.1
Barracuda Backup's customer service is praised for its responsiveness, professionalism, and helpful resources, making it key to customer satisfaction.
Sentiment score
7.6
N-able Cove Data Protection offers efficient, knowledgeable customer support, with effective resolutions and access to experienced teams including developers.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
From my experience, the technical support from Barracuda receives an eight out of ten.
If I raise a ticket, they get back to me.
 

Scalability Issues

Sentiment score
5.9
Barracuda Backup provides scalable solutions for SMEs, supporting data growth and platform transitions with capacities up to 100 terabytes.
Sentiment score
7.8
N-able Cove Data Protection excels in scalability, easily managing numerous systems and seamlessly expanding storage through the cloud.
The scalability is sufficient for my clients' use cases.
There are some limitations, such as storage, where I cannot support a large number of employees who need to back up their data.
 

Stability Issues

Sentiment score
7.2
Barracuda Backup is highly rated for stability, with minor VM issues reported; most users experience effective system performance.
Sentiment score
8.1
N-able Cove Data Protection is highly stable and reliable, with minor issues mostly due to external factors.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
 

Room For Improvement

Barracuda Backup requires improved server snapshots, UI enhancements, platform integrations, AI security, and support for diverse devices.
N-able Cove Data Protection requires enhancements in reporting, cloud integration, dashboard customization, and improvements in backup, recovery, and compatibility.
Integration with vendors other than VMware and Hyper-V would make it more competitive.
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve.
 

Setup Cost

Barracuda Backup is cost-effective, with pricing based on data size, offering flexibility and no extra charges for renewals.
N-able Cove Data Protection offers flexible pricing and billing, pooling storage to avoid overage charges and support scalability.
Makes it cheaper compared to other solutions.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
 

Valuable Features

Barracuda Backup provides efficient data protection with hardware refresh, cloud operations, and features like deduplication and comprehensive reporting.
N-able Cove Data Protection provides fast cloud backup, robust recovery, and a user-friendly dashboard for comprehensive data management.
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
The most valuable feature of N-able Cove Data Protection is its ease of use.
 

Categories and Ranking

Barracuda Backup
Ranking in Backup and Recovery
52nd
Ranking in Cloud Backup
40th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
N-able Cove Data Protection
Ranking in Backup and Recovery
30th
Ranking in Cloud Backup
17th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
SaaS Backup (9th), MSP Backup (2nd)
 

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of Barracuda Backup is 0.4%, up from 0.2% compared to the previous year. The mindshare of N-able Cove Data Protection is 2.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Ferrianto Suryanto - PeerSpot reviewer
Offers cost-effective data backup with room for user interface improvements
I work with various Barracuda products based on customer requests, including Barracuda Backup and Barracuda WAF. In the past, I also worked with Barracuda Web Security Gateway, but it has been phased out One valuable feature of Barracuda Backup is that it can be used as thin VMware storage. If…
Jack Henson - PeerSpot reviewer
Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups
I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
University
11%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
21%
Manufacturing Company
8%
Comms Service Provider
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues. Adding AI features for security would also be beneficia...
What is your primary use case for Barracuda Backup?
I am not using Barracuda Backup ( /vendors/barracuda-networks ); I am selling it. The primary use case for my clients is to take the backup. It is used by a range of clients from small to enterpris...
What do you like most about N-able Backup?
The initial setup of N-able Cove Data Protection was very easy.
What is your experience regarding pricing and costs for N-able Backup?
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What needs improvement with N-able Backup?
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lo...
 

Also Known As

LiveVault
N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
 

Overview

 

Sample Customers

Ochsner Health System
Computer Depot, Leading Edge Computers, IT Logic Australia
Find out what your peers are saying about Barracuda Backup vs. N-able Cove Data Protection and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.