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Barracuda Backup vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Barracuda Backup enhances data protection, reduces downtime, lowers costs, and boosts ROI with efficient, user-friendly, and reliable features.
Sentiment score
6.8
Veritas NetBackup Appliance offers a 30% cost reduction and 20% ROI, ideal for complex enterprise environments with high deduplication.
It not only saves time but also protects data.
Veritas NetBackup Appliance has helped reduce costs by 30% and has improved operational efficiency.
 

Customer Service

Sentiment score
8.1
Barracuda Backup's customer service is praised for its responsiveness, professionalism, and helpful resources, making it key to customer satisfaction.
Sentiment score
7.0
Veritas NetBackup support varies; high-tier plans excel, but training, communication, and language barriers need improvement.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
From my experience, the technical support from Barracuda receives an eight out of ten.
Their support is good, with technical teams available 24/7.
I contacted their support once, and the process was slow, which discouraged further contact.
The customer service and support are excellent.
 

Scalability Issues

Sentiment score
5.9
Barracuda Backup provides scalable solutions for SMEs, supporting data growth and platform transitions with capacities up to 100 terabytes.
Sentiment score
7.9
Veritas NetBackup Appliance offers scalability and adaptability for large deployments but faces challenges with cost and development limitations.
The scalability is sufficient for my clients' use cases.
I would rate the scalability of the product as a nine out of ten.
 

Stability Issues

Sentiment score
7.2
Barracuda Backup is highly rated for stability, with minor VM issues reported; most users experience effective system performance.
Sentiment score
8.6
Veritas NetBackup Appliance is highly rated for stability and reliability, with minor upgrade issues swiftly resolved for enterprise environments.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
I am satisfied with its performance and would rate it ten out of ten for stability.
 

Room For Improvement

Barracuda Backup requires improved server snapshots, UI enhancements, platform integrations, AI security, and support for diverse devices.
Veritas NetBackup Appliance needs improved UI, scalability, cost efficiency, cloud integration, security, management, and support for competitiveness.
Integration with vendors other than VMware and Hyper-V would make it more competitive.
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
Improving the interface could enhance user experience.
The only room for improvement is that the cost per terabyte is extremely high.
The costing part is on the higher side.
 

Setup Cost

Barracuda Backup is cost-effective, with pricing based on data size, offering flexibility and no extra charges for renewals.
Veritas NetBackup Appliance is pricey with complex licensing, yet some justify costs for its features despite high renewal expenses.
Makes it cheaper compared to other solutions.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
It's more costly than Commvault, which offers similar features at 70% of the price.
Regarding cost, it's quite expensive, but I'm not sure about the exact licensing costs.
The cost of the product is reasonably priced.
 

Valuable Features

Barracuda Backup provides efficient data protection with hardware refresh, cloud operations, and features like deduplication and comprehensive reporting.
Veritas NetBackup Appliance offers fast, cost-efficient backup with easy integration, scalability, user-friendly interface, and strong technical support.
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity.
It integrates with monitoring tools like Splunk and supports automation through Python, Shell, or Ansible.
The most significant benefit has been the time to restore.
 

Categories and Ranking

Barracuda Backup
Ranking in Backup and Recovery
52nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
Cloud Backup (40th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Barracuda Backup is 0.3%, up from 0.1% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Ferrianto Suryanto - PeerSpot reviewer
Offers cost-effective data backup with room for user interface improvements
I work with various Barracuda products based on customer requests, including Barracuda Backup and Barracuda WAF. In the past, I also worked with Barracuda Web Security Gateway, but it has been phased out One valuable feature of Barracuda Backup is that it can be used as thin VMware storage. If…
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
University
11%
Legal Firm
9%
Financial Services Firm
9%
Computer Software Company
14%
Financial Services Firm
12%
Government
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues. Adding AI features for security would also be beneficia...
What is your primary use case for Barracuda Backup?
I am not using Barracuda Backup ( /vendors/barracuda-networks ); I am selling it. The primary use case for my clients is to take the backup. It is used by a range of clients from small to enterpris...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Regarding cost, it's quite expensive, but I'm not sure about the exact licensing costs. This needs to be checked.
What needs improvement with Veritas NetBackup Appliance?
The costing part is on the higher side. The reporting could also be improved.
 

Also Known As

LiveVault
NetBackup Appliance
 

Overview

 

Sample Customers

Ochsner Health System
Beta Offshore
Find out what your peers are saying about Barracuda Backup vs. Veritas NetBackup Appliance and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.