Veeam Backup for Microsoft 365 and Barracuda Cloud-to-Cloud Backup compete in the Microsoft 365 backup solutions category. Veeam seems to have the upper hand due to its advanced features and strong customer support, despite Barracuda's focus on cost-effective pricing.
Features: Veeam Backup for Microsoft 365 offers granular recovery options, selectively restoring mailboxes, individual folders, and file-level restore for both SharePoint and OneDrive. It integrates seamlessly with various cloud providers, enhancing deployment flexibility and backing up to local environments. On the other hand, Barracuda Cloud-to-Cloud Backup integrates well with Microsoft 365, implements robust backup retention policies, and includes virus detection through Microsoft Defender, providing a user-friendly experience.
Room for Improvement: Veeam Backup for Microsoft 365 could improve granularity in its backup process, enhance deduplication capabilities, and simplify the initial setup process. Barracuda Cloud-to-Cloud Backup needs to expand integration options with other platforms and simplify its file recovery processes, as some users occasionally find them confusing.
Ease of Deployment and Customer Service: Veeam Backup for Microsoft 365 supports a variety of deployment environments and offers robust customer support known for swift responses and comprehensive problem-solving. Barracuda Cloud-to-Cloud Backup provides similar deployment versatility but has fewer user comments on support interactions, possibly indicating more straightforward software use.
Pricing and ROI: Veeam Backup for Microsoft 365 is considered reasonably priced and provides significant ROI by protecting against data loss, although some users find it expensive compared to Barracuda. Barracuda is generally viewed as a more cost-effective option with competitive pricing, especially appealing to businesses with specific budget constraints, albeit possibly offering fewer features than Veeam.
Veeam is a good investment in general.
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
I have not faced any issues impacting my operations or my customers' operations.
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
If one administrator wants to delete something in 365, another admin must approve it.
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
Cloud-to-Cloud Backup provides comprehensive, cost-effective, scalable protection for your Office 365 data. It automatically backs up all your email ,OneDrive for Business, SharePoint, Groups, and Teams data to Barracuda Cloud Storage. And when time is of the essence, restoring what you need takes just a few clicks.
Veeam® Backup for Microsoft 365 aims to eliminate the risk of losing access and control over Microsoft 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams – so that data is always protected and accessible. Veeam can securely backup Microsoft 365 to any location, including on premises, a hyperscale cloud, or a service provider and:
NEW in Version 7: Advanced monitoring and reporting through an integration with Veeam ONE v12. This is available as a separate installation and comes at no additional cost to Veeam Backup for Microsoft 365 customers. V7 also includes: Backup copy between ANY object storage systems with immutability for ransomware protection, and Microsoft Teams support for self-service restores via the Restore Portal.
The vendor offers a 30-day trial and a demo on Microsoft 365 backup.
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