Barracuda Cloud-to-Cloud Backup vs N-able Cove Data Protection comparison

"The product's most valuable feature is the backup retention policy."

"The most valuable feature is the AI with threat detection that can detect ransomware and restore it."

"The product enables us to restore lost files."

"The initial setup is pretty simple."

"The product is deployable anywhere. It is also scalable and reliable."

"The most valuable feature of Barracuda Cloud-to-Cloud Backup is it's synchronized well with Microsoft 365. Additionally, the solution is able to identify through Microsoft Defender if there are viruses and will provide a notification."

"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."

"It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak."

"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."

"The most valuables feature is the alerts and monitoring that catches the failed backups."

"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."

"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."

"The ease of use and the console are great."

"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."

"The solution may be improved by allowing integration with other platforms."

"We needed assistance with the implementation of the solution from the vendor. The process could be easier."

"What would be great should be either a guaranteed restore or a guaranteed restoring speed."

"Locating and recovering files can be confusing."

"The tool does not support Google Support. I have only Microsoft 365 customers. I don't have a good solution for my G-suite customers."

"They should adapt to new parameters as the market grows."

"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."

"There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS."

"A feature I'd like to see would be a more customizable admin console."

"There could be a possibility to create a local NAS backup for infrastructure."

"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."

"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."

"Integration with a hybrid cloud is something that I found complicated."

"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."

"The product's pricing is fair and competitive."

"The product's pricing is based on the customer's needs because every customer is different."

"The price is reasonable compared to other products."

"The price of the solution is reasonable."

"This is a cost-effective solution."

"The price isn't extreme, but I'd love to pay less."

"The cost is around ten dollars per workstation a month and that includes a certain amount of data."

"When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."

"The pricing, for now, is good. The package that they gave us recently is pretty good. It depends on how many clients you have, and you pay for certain terabytes per license. These terabytes, if not used, are pooled together."

"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."

"The pricing of SolarWinds seems to be fair compared to the rest of the industry."

"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."

"N-able Cove Data Protection is an averagely-priced product."