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Bitdefender GravityZone Extended Detection and Response (XDR) vs Fidelis Elevate comparison

Bitdefender and Fidelis Security are both solutions in the Endpoint Detection and Response (EDR) category. Bitdefender is ranked #47 with an average rating of 8.3, while Fidelis Security is ranked #35 with an average rating of 9.0. Bitdefender holds a 0.3% mindshare in EDR, compared to Fidelis Security’s 0.4% mindshare. Additionally, 83% of Bitdefender users are willing to recommend the solution, compared to 100% of Fidelis Security users who would recommend it.
Fidelis Elevate
Read 7 Fidelis Elevate reviews
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100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Fidelis Elevate and Bitdefender GravityZone Extended Detection and Response (XDR) are both prominent cybersecurity solutions. Users appear more satisfied with Fidelis Elevate's pricing and support but lean towards Bitdefender GravityZone XDR due to its comprehensive features, finding it worth the price.

Features: Fidelis Elevate offers robust network visibility, automated threat detection, and integrated response capabilities. Bitdefender GravityZone XDR stands out with advanced machine learning, endpoint detection, and a holistic security approach.

Room for Improvement: Users suggest enhancements in integration with third-party tools and more user-friendly dashboards among other areas for Fidelis Elevate. Bitdefender GravityZone XDR receives feedback on refining reporting tools and improving system performance.

Ease of Deployment and Customer Service: Fidelis Elevate exhibits a straightforward deployment model, though some users face initial setup challenges. It receives mixed reviews in customer service, citing response times needing improvement. Bitdefender GravityZone XDR is noted for its easy deployment and reliable customer support, often commended for its proactive and helpful service.

Pricing and ROI: Fidelis Elevate is valued for its competitive pricing, with users noting a favorable balance between cost and performance. Bitdefender GravityZone XDR, though slightly more expensive, is perceived to deliver high ROI through its extensive feature set and effective threat protection.

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To learn more, read our detailed Bitdefender GravityZone Extended Detection and Response (XDR) vs. Fidelis Elevate Report (Updated: February 2025).
Buyer's Guide
Bitdefender GravityZone Extended Detection and Response (XDR) vs. Fidelis Elevate
February 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone Ext...
Ranking in Endpoint Detection and Response (EDR)
47th
Ranking in Network Detection and Response (NDR)
19th
Ranking in Extended Detection and Response (XDR)
29th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
35th
Ranking in Network Detection and Response (NDR)
14th
Ranking in Extended Detection and Response (XDR)
23rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Managed Detection and Response (MDR) (25th)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 0.3%, up from 0.3% compared to the previous year. The mindshare of Fidelis Elevate is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Robin Cook - PeerSpot reviewer
Exceptional threat detection and effortless installation impress users
The solution has best-in-breed technology and scores very highly on efficacy rates. The threat detection rates are exceptionally good, better than most of the competition. The solution is highly respected in the industry. The product is very scalable, and the installation is reported to be extremely easy, even for those without great technical capabilities.
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Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It never fails. Bitdefender always catches all of the viruses that have been detected on customer sites."
"The product is easy to use."
"The solution has best-in-breed technology and scores very highly on efficacy rates."
"The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools."
"The quarantine computer functionality is very good for me."
"Bitdefender GravityZone Ultra Plus is highly stable."
"I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough."
"The threat detection rates are exceptionally good, better than most of the competition."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
More Fidelis Elevate pros
 

Cons

"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."
"The mobile version needs improvement."
"Adding a feature like Data Loss Prevention would be beneficial."
"The solution must improve its management features."
"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."
"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."
"Some customers would like additional features that aren't available through the current GravityZone platform."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"The reports in the endpoint area of Elevate can be improved."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
 

Pricing and Cost Advice

"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."
"It's a very good price for MSP. It's cheaper than Symantec."
"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."
"It's quite expensive but we can customize it to reduce the price."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
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Top Industries

By visitors reading reviews
Computer Software Company
27%
Manufacturing Company
9%
Retailer
8%
Comms Service Provider
8%
Financial Services Firm
23%
Computer Software Company
12%
Energy/Utilities Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender GravityZone Ultra Plus?
The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools.
See all answers
What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra Plus?
I would rate the costliness of the solution as a four out of ten.
See all answers
What needs improvement with Bitdefender GravityZone Ultra Plus?
Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during t...
See all answers
What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
See all answers
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
See all answers
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
See all answers
 

Comparisons

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Product Reports

Buyer's Guide
Extended Detection and Response (XDR)
March 2025
Bitdefender GravityZone Extended Detection and Response (XDR) reportDownload Bitdefender GravityZone Extended Detection and Response (XDR) product report
Buyer's Guide
Fidelis Elevate
January 2025
Fidelis Elevate reportDownload Fidelis Elevate product report
 

Also Known As

GravityZone Ultra Plus
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
 

Overview

Bitdefender GravityZone XDR enhances network security via advanced threat detection, offers centralized incident response, and comprehensive endpoint protection. Users value the user-friendly interface, robust analytics, and streamlined management, significantly boosting organizational efficiency and productivity.
Bitdefender

Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.

Fidelis Security
 

Sample Customers

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
First Midwest Bank
Buyer's Guide
Bitdefender GravityZone Extended Detection and Response (XDR) vs. Fidelis Elevate
February 2025
Free Report: Bitdefender GravityZone Extended Detection and Response (XDR) vs. Fidelis Elevate
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