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Bitsight vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Bitsight
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
IT Vendor Risk Management (4th), Attack Surface Management (ASM) (13th)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Bitsight is designed for IT Vendor Risk Management and holds a mindshare of 11.8%, down 16.0% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 15.5% mindshare, down 16.9% since last year.
IT Vendor Risk Management
Secure Web Gateways (SWG)
 

Featured Reviews

Alfredo Alvim - PeerSpot reviewer
Provides comprehensive insights into security posture
We work directly on their website to define all the assets that we need to scan. We have some meetings with the manager. For example, we set objectives to evaluate cyber risk periodically in our organization. One of these objectives is to assess the rating for our internal enterprise. We maintain a comprehensive database to ensure compatibility with our objectives. We aim to prevent a decrease in our security rating and maintain its value over time.
Bhaskar Rao - PeerSpot reviewer
It offers us a single point of control, but we've had some problems with performance
We use Zscaler as a secure internet proxy. All of the traffic is filtered through it. We have about 3,000 users at the organization.  All internet traffic goes through Zscaler, which protects the organization's IP, which isn't published publicly. Zscaler's cloud services filter and clear all…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Offers open ports from an external point of view."
"Its customer service team responds quickly."
"The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
"The solution is user-friendly."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"The product helps us identify the vulnerabilities of internet-facing applications."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"The solution is stable and reliable."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
 

Cons

"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"Its factor analysis feature could be better."
"The solution’s benchmarking should be improved."
"Data enrichment is the major issue."
"There are some performance issues when we add on additional controls."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"It also needs better integration with other applications as well. There are some restrictions."
"In terms of user experience, it could be better."
"The solution's pricing is on the higher side. It would be better if it could be lower."
"Sometimes, support isn't available."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
 

Pricing and Cost Advice

"The solution's price is average."
"The product has a reasonable price."
"The price of Zscaler Internet Access should improve, it is expensive."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"The price is competitive. It's not cheap and it's not expensive."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"Our monthly fee is around R3000."
"If we need any extra features, the price will increase."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Insurance Company
9%
Manufacturing Company
8%
Educational Organization
24%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BitSight?
The product is a little expensive and very oriented to large companies.
What needs improvement with BitSight?
BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating. They could evolve to be a more powerful scanner of cyber hygiene...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

No data available
ZIA
 

Learn More

 

Overview

 

Sample Customers

Fannie Mae, Cabela's, BNP Paribas, PWC, AIR Worldwide, Con Edison, The Container Store, OshKosh, Steris, University of South Florida, Emblem Health, Lloyds Bank
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about OneTrust, RSA, AuditBoard and others in IT Vendor Risk Management. Updated: November 2024.
823,875 professionals have used our research since 2012.