Try our new research platform with insights from 80,000+ expert users

Bitsight vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Bitsight
Average Rating
8.6
Number of Reviews
6
Ranking in other categories
IT Vendor Risk Management (4th), Attack Surface Management (ASM) (13th)
Zscaler Internet Access
Average Rating
8.2
Number of Reviews
51
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Bitsight is designed for IT Vendor Risk Management and holds a mindshare of 11.6%, down 16.2% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 15.5% mindshare, down 16.8% since last year.
IT Vendor Risk Management
Secure Web Gateways (SWG)
 

Featured Reviews

Alfredo Alvim - PeerSpot reviewer
Jan 23, 2024
Provides comprehensive insights into security posture
Bitsight provides comprehensive insights into security posture, enabling us to effectively reduce risks. it increases the security of writing and reduces the risks We work directly on their website to define all the assets that we need to scan. We have some meetings with the manager. For example,…
Bhaskar Rao - PeerSpot reviewer
May 27, 2024
It offers us a single point of control, but we've had some problems with performance
We use Zscaler as a secure internet proxy. All of the traffic is filtered through it. We have about 3,000 users at the organization.  All internet traffic goes through Zscaler, which protects the organization's IP, which isn't published publicly. Zscaler's cloud services filter and clear all…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Offers open ports from an external point of view."
"The product helps us identify the vulnerabilities of internet-facing applications."
"The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"Its customer service team responds quickly."
"The solution is user-friendly."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"The solution is scalable and stable."
"Zscaler offers a centralized DLP solution for web, endpoint, and email."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"The product's initial setup phase is a bit easy, as one doesn't need high technical expertise."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
 

Cons

"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"Data enrichment is the major issue."
"The solution’s benchmarking should be improved."
"BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating."
"Its factor analysis feature could be better."
"Zscaler Internet Access could improve by adding a VPN feature."
"The deployment process of Zscaler Cloud Connector needs to be more user-friendly."
"They should enhance the audit reporting feature."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"Zscale is providing a proxy IP, and most government sites will block traffic from a proxy. Also, we see some performance issues on the cloud side during DC failover."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
 

Pricing and Cost Advice

"The product has a reasonable price."
"The solution's price is average."
"It is a few pounds per user per month."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"The price is competitive. It's not cheap and it's not expensive."
"If we need any extra features, the price will increase."
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
"Our monthly fee is around R3000."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
report
Use our free recommendation engine to learn which IT Vendor Risk Management solutions are best for your needs.
815,854 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
15%
Insurance Company
9%
Manufacturing Company
7%
Educational Organization
23%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BitSight?
The product is a little expensive and very oriented to large companies.
What needs improvement with BitSight?
BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating. They could evolve to be a more powerful scanner of cyber hygiene...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

No data available
ZIA
 

Learn More

 

Overview

 

Sample Customers

Fannie Mae, Cabela's, BNP Paribas, PWC, AIR Worldwide, Con Edison, The Container Store, OshKosh, Steris, University of South Florida, Emblem Health, Lloyds Bank
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about OneTrust, RSA, AuditBoard and others in IT Vendor Risk Management. Updated: October 2024.
815,854 professionals have used our research since 2012.