Try our new research platform with insights from 80,000+ expert users

BMC Helix Cloud Security vs Zscaler Internet Access comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

SentinelOne Singularity Clo...
Sponsored
Average Rating
8.6
Reviews Sentiment
8.0
Number of Reviews
99
Ranking in other categories
Vulnerability Management (6th), Cloud and Data Center Security (5th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (4th), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (3rd)
BMC Helix Cloud Security
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (24th), Cloud Security Posture Management (CSPM) (31st)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

Cloud Workload Protection Platforms (CWPP)
Secure Web Gateways (SWG)
 

Featured Reviews

Andrew W - PeerSpot reviewer
Tells us about vulnerabilities as well as their impact and helps to focus on real issues
Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.
GregoireSoukiassian - PeerSpot reviewer
Effectively addresses security concerns but could use enhancement in terms of integration
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists of separate point solutions that don't flow together as seamlessly as they could. This lack of integration, unlike platforms like ServiceNow, may be due to historical factors. Enhancing this integration would make it a more compelling choice from a business perspective and offer a smoother user experience. In the next release of BMC Helix Cloud Security, I would like to see additional features, particularly AI integration, which has already been announced. AI integration could bring more precision to the platform, making it even more interesting and effective.
Bhaskar Rao - PeerSpot reviewer
It offers us a single point of control, but we've had some problems with performance
We use Zscaler as a secure internet proxy. All of the traffic is filtered through it. We have about 3,000 users at the organization.  All internet traffic goes through Zscaler, which protects the organization's IP, which isn't published publicly. Zscaler's cloud services filter and clear all…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is fairly simple. Anybody can use it."
"We like the platform and its response time. We also like that its console is user-friendly as well as modern and sleek."
"The UI is responsive and user-friendly."
"The mean time to detect has been reduced."
"The user-friendly dashboard offers both convenience and security by providing quick access to solutions and keeping us informed of potential threats."
"The solution helped free other staff to work on other projects or other tasks. We basically just had to do a bunch of upfront configuring. With it, we do not have to spend as much time in the console."
"The user interface is well-designed and easy to navigate."
"The management console is highly intuitive to comprehend and operate."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"Role-based security is a valuable feature."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"SSL inspection is a valuable feature."
"We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"The solution’s customer service is good."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
 

Cons

"When we request any changes, they must be reflected in the next update."
"Scanning capabilities should be added for the dark web."
"SentinelOne Singularity Cloud Security has limited legacy system support and may not fully support older operating systems or legacy environments."
"I used to work on AWS. At times, I would generate a normal bug in my system, and then I would check PingSafe. The alert used to come after about three and a half hours. It used to take that long to generate the alert about the vulnerability in my system. If a hacker attacks a system and PingSafe takes three to four hours to generate an alert, it will not be beneficial for the company. It would be helpful if we get the alert in five to ten minutes."
"It would be really helpful if the solution improves its agent deployment process."
"The area of improvement is the cost, which is high compared to other traditional endpoint protections."
"There's room for improvement in the graphic explorer."
"Currently, we would have to export our vulnerability report to an .xlsx file, and review it in an Excel spreadsheet, and then we sort of compile a list from there. It would be cool if there was a way to actually toggle multiple applications for review and then see those file paths on multiple users rather than only one user at a time or only one application at a time."
"The UI could be more user-friendly."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"I want the role-based security feature to be improved."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"There are some performance issues when we add on additional controls."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"Sometimes, support isn't available."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
 

Pricing and Cost Advice

"PingSafe is less expensive than other options."
"Singularity Cloud Security by SentinelOne is cost-efficient."
"PingSafe is not very expensive compared to Prisma Cloud, but it's also not that cheap. However, because of its features, it makes sense to us as a company. It's fairly priced."
"PingSafe is priced reasonably for our workload."
"It's not expensive. The product is in its initial growth stages and appears more competitive compared to others. It comes in different variants, and I believe the enterprise version costs around $55 per user per year. I would rate it a five, somewhere fairly moderate."
"The price depends on the extension of the solution that you want to buy. If you want to buy just EDR, the price is less. XDR is a little bit more expensive. There are going to be different add-ons for Singularity."
"SentinelOne provided competitive pricing compared to other vendors, and we are satisfied with the deal."
"It was reasonable pricing for me."
"It is a subscription model with term licensing that is usually yearly. This includes, not only the product, but support and maintenance. It is based on cloud assets. Therefore, if you have 100 cloud assets, those cloud assets are measured based on evaluation or transactions. For example, if I'm evaluating that cloud asset for CIS compliance, PCI compliance, and AWS best practices, that asset gets evaluated three times, as those are three transactions. However, the license model is based on peak asset usage. So, over a year, if you deploy 100, 1000, 500, and then 2000 assets, you will be charged for the 2000 peak of assets managed by Helix Cloud Security."
"The pricing is based on an annual subscription, upfront, and it's based on cloud assets. Whether your assets are in Azure and AWS combined, the tool tells you how many assets are being scanned and that's the number used for pricing."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"The price of Zscaler Internet Access should improve, it is expensive."
"It is a few pounds per user per month."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
report
Use our free recommendation engine to learn which Cloud Workload Protection Platforms (CWPP) solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
15%
Manufacturing Company
9%
Government
5%
Financial Services Firm
27%
Computer Software Company
19%
Real Estate/Law Firm
8%
Energy/Utilities Company
7%
Educational Organization
24%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
The pricing is somewhat high compared to other market tools. This cost can be particularly prohibitive for small busi...
What needs improvement with PingSafe?
To enhance the notification system's efficiency, resolved issues should be promptly removed from the portal. Currentl...
What do you like most about BMC Helix Cloud Security?
The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities.
What is your experience regarding pricing and costs for BMC Helix Cloud Security?
I would rate the price of BMC Helix Cloud Security as a seven in terms of costliness. It is not the cheapest option a...
What needs improvement with BMC Helix Cloud Security?
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

PingSafe
TrueSight Cloud Security, SecOps Policy Service
ZIA
 

Overview

 

Sample Customers

Information Not Available
NHS, Vodafone, Kansas City Life, SKY Italia, Cybera
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Palo Alto Networks, Wiz, Microsoft and others in Cloud Workload Protection Platforms (CWPP). Updated: December 2024.
824,053 professionals have used our research since 2012.