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BMC Helix Cloud Security vs Zscaler Internet Access comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SentinelOne Singularity Clo...
Sponsored
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
113
Ranking in other categories
Vulnerability Management (6th), Cloud and Data Center Security (4th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (2nd)
BMC Helix Cloud Security
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (22nd), Cloud Security Posture Management (CSPM) (28th)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

Cloud Workload Protection Platforms (CWPP)
Secure Web Gateways (SWG)
 

Featured Reviews

Andrew W - PeerSpot reviewer
Tells us about vulnerabilities as well as their impact and helps to focus on real issues
Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.
GregoireSoukiassian - PeerSpot reviewer
Effectively addresses security concerns but could use enhancement in terms of integration
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists of separate point solutions that don't flow together as seamlessly as they could. This lack of integration, unlike platforms like ServiceNow, may be due to historical factors. Enhancing this integration would make it a more compelling choice from a business perspective and offer a smoother user experience. In the next release of BMC Helix Cloud Security, I would like to see additional features, particularly AI integration, which has already been announced. AI integration could bring more precision to the platform, making it even more interesting and effective.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The visibility is the best part of the solution."
"The key strength of Singularity Cloud Security lies in its ability to pinpoint vulnerabilities in our cloud accounts and identify suspicious activity that warrants further investigation."
"Singularity Cloud's ability to create custom correlation searches and reduce noise is highly valuable."
"The SentinelOne Singularity Cloud Security has substantially affected my risk posture, as it was the first tool that notified me of the public exposure of a repository by a developer, allowing me to resolve the issue within minutes."
"The mean time to detect has been reduced."
"It integrates very well. We sell different products from different vendors. We know that the SentinelOne Singularity platform can be integrated with several different solutions from different vendors."
"We use the infrastructure as code scanning, which is good."
"Singularity Cloud Security's most valuable features are its ease of scalability and comprehensive security measures."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"Role-based security is a valuable feature."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"The solution is stable."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"Tech support is good."
"SSL inspection is a valuable feature."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
 

Cons

"SentinelOne Singularity Cloud Security is an excellent CSPM tool, but the CWPP features need to improve, and there is a scope for more application security posture management features. There aren't many ASPM solutions on the market, and existing ones are costly. I would like to see SentinelOne Singularity Cloud Security develop into a single pane of glass for ASPM, CSPM, and CWPP. Another feature I'd like to see is runtime protection."
"The could improve their mean time to detect."
"There is a bit of a learning curve for new users."
"With Cloud Native Security, we can't selectively enable or disable alerts based on our specific use case."
"I would prefer to see SentinelOne Singularity Cloud Security develop into a single pane of glass for ASPM and CSPM."
"They can add more widgets to its dashboard. A centralized dashboard with numerous metrics would improve user understanding."
"I personally use the SentinelOne Singularity Cloud Security daily, and I have noticed that the dashboard occasionally gets stuck, potentially due to internet issues. It could benefit from enhancements to be more robust and smoother."
"There's an array of upcoming versions with numerous features to be incorporated into the roadmap. Customers particularly appreciate the service's emphasis on intensive security, especially the secret scanning aspect. During the proof of concept (POC) phase, the system is required to gather logs from the customer's environment. This process entails obtaining specific permissions, especially in terms of gateway access. While most permissions for POC are manageable, the need for various permissions may need improvement, especially in the context of security."
"The UI could be more user-friendly."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"I want the role-based security feature to be improved."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas."
"​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​"
"There are some performance issues when we add on additional controls."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"Sometimes it's not easy to use during large deployments of workstations."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
 

Pricing and Cost Advice

"The cost for PingSafe is average when compared to other CSPM tools."
"SentinelOne is quite costly compared to other security platforms."
"We have an enterprise license. It is affordable. I'm not sure, but I think we pay 150,000 rupees per month."
"I am personally not taking care of the pricing part, but when we moved from CrowdStrike to PingSafe, there were some savings. The price of CrowdStrike was quite high. Compared to that, the price of PingSafe was low. PingSafe is charging based on the subscription model. If I want to add an AWS subscription, I need to pay more. It should not be based on subscription. It should be based on the number of servers that I am scanning."
"The pricing is somewhat high compared to other market tools."
"It is cost-effective compared to other solutions in the market."
"Singularity Cloud Security by SentinelOne is cost-efficient."
"While SentinelOne Singularity Cloud Security offers robust protection, its high cost may be prohibitive for small and medium-sized businesses."
"It is a subscription model with term licensing that is usually yearly. This includes, not only the product, but support and maintenance. It is based on cloud assets. Therefore, if you have 100 cloud assets, those cloud assets are measured based on evaluation or transactions. For example, if I'm evaluating that cloud asset for CIS compliance, PCI compliance, and AWS best practices, that asset gets evaluated three times, as those are three transactions. However, the license model is based on peak asset usage. So, over a year, if you deploy 100, 1000, 500, and then 2000 assets, you will be charged for the 2000 peak of assets managed by Helix Cloud Security."
"The pricing is based on an annual subscription, upfront, and it's based on cloud assets. Whether your assets are in Azure and AWS combined, the tool tells you how many assets are being scanned and that's the number used for pricing."
"If we need any extra features, the price will increase."
"The price of Zscaler Internet Access should improve, it is expensive."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"The pricing is fair based on its competitive market."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
15%
Manufacturing Company
9%
Government
5%
Financial Services Firm
27%
Computer Software Company
16%
Manufacturing Company
8%
Comms Service Provider
5%
Educational Organization
19%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
It is cost-effective compared to other solutions in the market.
What needs improvement with PingSafe?
SentinelOne Singularity Cloud Security is an excellent CSPM tool, but its CWPP features need improvement, and there i...
What do you like most about BMC Helix Cloud Security?
The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities.
What is your experience regarding pricing and costs for BMC Helix Cloud Security?
I would rate the price of BMC Helix Cloud Security as a seven in terms of costliness. It is not the cheapest option a...
What needs improvement with BMC Helix Cloud Security?
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

PingSafe
TrueSight Cloud Security, SecOps Policy Service
ZIA
 

Overview

 

Sample Customers

Information Not Available
NHS, Vodafone, Kansas City Life, SKY Italia, Cybera
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Wiz, Microsoft, Amazon Web Services (AWS) and others in Cloud Workload Protection Platforms (CWPP). Updated: April 2025.
850,671 professionals have used our research since 2012.