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BMC Helix Cloud Security vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

SentinelOne Singularity Clo...
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Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
92
Ranking in other categories
Vulnerability Management (6th), Cloud and Data Center Security (5th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (4th), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (3rd)
BMC Helix Cloud Security
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (24th), Cloud Security Posture Management (CSPM) (31st)
Zscaler Internet Access
Average Rating
8.2
Number of Reviews
51
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

Cloud Workload Protection Platforms (CWPP)
Secure Web Gateways (SWG)
 

Featured Reviews

Andrew W - PeerSpot reviewer
Aug 29, 2024
Tells us about vulnerabilities as well as their impact and helps to focus on real issues
Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.
GregoireSoukiassian - PeerSpot reviewer
Oct 20, 2023
Effectively addresses security concerns but could use enhancement in terms of integration
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists of separate point solutions that don't flow together as seamlessly as they could. This lack of integration, unlike platforms like ServiceNow, may be due to historical factors. Enhancing this integration would make it a more compelling choice from a business perspective and offer a smoother user experience. In the next release of BMC Helix Cloud Security, I would like to see additional features, particularly AI integration, which has already been announced. AI integration could bring more precision to the platform, making it even more interesting and effective.
Bhaskar Rao - PeerSpot reviewer
May 27, 2024
It offers us a single point of control, but we've had some problems with performance
We use Zscaler as a secure internet proxy. All of the traffic is filtered through it. We have about 3,000 users at the organization.  All internet traffic goes through Zscaler, which protects the organization's IP, which isn't published publicly. Zscaler's cloud services filter and clear all…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"PingSafe's most valuable feature is its unified console."
"PingSafe can integrate all your cloud accounts and resources you create in the AWS account, We have set it up to scan the AWS transfer services, EC2, security groups, and GitHub."
"PingSafe offers an intuitive user interface that lets us navigate quickly and easily."
"The visibility PingSafe provides into the Cloud environment is a valuable feature."
"PingSafe has a dashboard that can detect the criticality of a particular problem, whether it falls under critical, medium, or low vulnerability."
"Cloud Native Security's best feature is its ability to identify hard-coded secrets during pull request reviews."
"The user interface is well-designed and easy to navigate."
"We're monitoring several cloud accounts with Singularity. It is convenient to identify issues or security failures in any account. It's nice to have all the details we need to solve these issues."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"Role-based security is a valuable feature."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"The initial setup is very straightforward."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"Tech support is good."
"The solution is scalable and stable."
"Zscalar Internet Access is for Internet security, like an Internet security gateway. I like how it runs seamlessly in the background with a single sign-on. The controls you can have on devices for Internet security are good, and it doesn't impact speed wherever you're connected. Overall, I think it's very good so far."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
 

Cons

"We repeatedly get alerts on the tool dashboard that we've already solved on our end, but they still appear. That is somewhat irritating."
"Whenever I view the processes and the process aspect, it takes a long time to load."
"Maybe container runtime security could be improved."
"When you find a vulnerability and resolve it, the same issue will not occur again. I want PingSafe to block the same vulnerability from appearing again. I want something like a playbook where the steps that we take to resolve an issue are repeated when that issue happens again."
"They can work on policies based on different compliance standards."
"In some cases, the rules are strictly enforced but do not align with real-world use cases."
"They could generally give us better comprehensive rules."
"We've found a lot of false positives."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"The UI could be more user-friendly."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"I want the role-based security feature to be improved."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"The OS capabilities and WSL support could be improved."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"One thing that they could improve is the ability to import rules from other platforms."
"In terms of user experience, it could be better."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"The solution's pricing is on the higher side. It would be better if it could be lower."
"They should enhance the audit reporting feature."
 

Pricing and Cost Advice

"The tool is cost-effective."
"PingSafe is priced reasonably for our workload."
"It is cheap."
"PingSafe is fairly priced."
"We found it to be fine for us. Its price was competitive. It was something we were happy with. We are not a Fortune 500 company, so I do not know how pricing scales at the top end, but for our cloud environment, it works very well."
"It is not that expensive. There are some tools that are double the cost of PingSafe. It is good on the pricing side."
"As a partner, we receive a discount on the licenses."
"For pricing, it currently seems to be in line with market rates."
"The pricing is based on an annual subscription, upfront, and it's based on cloud assets. Whether your assets are in Azure and AWS combined, the tool tells you how many assets are being scanned and that's the number used for pricing."
"It is a subscription model with term licensing that is usually yearly. This includes, not only the product, but support and maintenance. It is based on cloud assets. Therefore, if you have 100 cloud assets, those cloud assets are measured based on evaluation or transactions. For example, if I'm evaluating that cloud asset for CIS compliance, PCI compliance, and AWS best practices, that asset gets evaluated three times, as those are three transactions. However, the license model is based on peak asset usage. So, over a year, if you deploy 100, 1000, 500, and then 2000 assets, you will be charged for the 2000 peak of assets managed by Helix Cloud Security."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"The price of Zscaler Internet Access should improve, it is expensive."
"We have found the solution to be expensive."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"Our monthly fee is around R3000."
"If we need any extra features, the price will increase."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"The pricing is fair based on its competitive market."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
16%
Manufacturing Company
10%
Insurance Company
5%
Financial Services Firm
26%
Computer Software Company
18%
Manufacturing Company
8%
Real Estate/Law Firm
8%
Educational Organization
23%
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
I am personally not taking care of the pricing part, but when we moved from CrowdStrike to Singularity Cloud Native S...
What needs improvement with PingSafe?
They can provide some kind of alert when a new type of risk is there. There can be a specific type of alert showing t...
What do you like most about BMC Helix Cloud Security?
The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities.
What is your experience regarding pricing and costs for BMC Helix Cloud Security?
I would rate the price of BMC Helix Cloud Security as a seven in terms of costliness. It is not the cheapest option a...
What needs improvement with BMC Helix Cloud Security?
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

PingSafe
TrueSight Cloud Security, SecOps Policy Service
ZIA
 

Overview

 

Sample Customers

Information Not Available
NHS, Vodafone, Kansas City Life, SKY Italia, Cybera
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Palo Alto Networks, Wiz, Microsoft and others in Cloud Workload Protection Platforms (CWPP). Updated: October 2024.
814,649 professionals have used our research since 2012.