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BotFarm vs Jacada Intelligent Agent Engagement comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BotFarm
Ranking in Robotic Process Automation (RPA)
20th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
36
Ranking in other categories
No ranking in other categories
Jacada Intelligent Agent En...
Ranking in Robotic Process Automation (RPA)
47th
Average Rating
7.0
Reviews Sentiment
5.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of BotFarm is 0.3%, down from 0.4% compared to the previous year. The mindshare of Jacada Intelligent Agent Engagement is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Ganesh-Subramanian - PeerSpot reviewer
Offers enhancement in data accuracy with low-code requirements and easy onboarding
It's a scalable product. In our organization, we sometimes write a script once and reuse it several times, which improves workflow efficiency. Our team inputs the datasets one by one or in a batch mode into BotFarm and schedules them or calls individually as needed. For instance, if one individual has 15 or 20 forms that need to be scanned and logged immediately, it's possible to implement with BotFarm and its scheduling operations. The solution is ideal for small and medium-sized enterprises and can fit in for large enterprises as well, depending upon the use case. For instance, if 100 agents are working across different locations through a mobile app, all the data from the agents can be stored in a common repository and scheduled. BotFarm can be configured based on the architecture and business operations.
BM
Suitable for a small-scale business but not evolved enough for a large enterprise
The best thing with that Jacada is that they are a repository builder, which we use for our assessment to gauge and match screens. Jacada has evolved, but I'm not using the latest version. Technically we use our internal product more, which is iAutomate. We also use UiPath and Automation Anywhere…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very manageable."
"They recently released the newest version that has a good program flow, quality, and blueprints that are all good improvements to the automation. They also have good integration with SAP."
"The most valuable feature is the interface, which helps to provide a good user experience."
"One of the most valuable features is the solution's simple automation regarding object cloning and strings variables."
"What I like most about BotFarm is that it's one of the leading RPA products in the market. Very few products focus on robotics today, so I like that BotFarm offers a lot in terms of what general customers expect it to do."
"The most valuable features are PDF extraction and emailing."
"The solution has very good processes. It's very easy to deploy and has good reviews on it. It offers good automation and the solution has very good developers working on it."
"Automation Anywhere provides a very flexible UI."
"The initial setup was fairly straightforward."
 

Cons

"The solution automation is incapable of interacting with our Pega software application development. It is based on the nested table concept and it is unable to read these tables. Several projects have been put on hold because of that."
"The tool must execute remedial actions to resolve problems before they cause significant incidents."
"It would be ideal if the solution offered more language options, such as Arabic."
"I have called customer service three times and the experience has not been good. They do not offer 24/7 support, which forces us to wait till the next working day to solve a problem."
"I would like to have access to self-service support."
"I would like to be able to access BotForm using a mobile app."
"The image processing capabilities definitely need to be improved."
"The licensing schemes could be more competitive. They need to be much more flexible in their pricing."
"They need to create a workflow system."
 

Pricing and Cost Advice

"We pay approximately $15,000 USD per year."
"There is a license for this solution and it is on an annual basis. I am satisfied with the price."
"Licenses are paid on a yearly basis and the cost is quite high."
"The license of this solution is on an annual basis. The price is fair. However, what we did initially was a POC, but now we are looking at moving from a POC to expanding it out further. I would appreciate some kind of discount."
"The product is slightly expensive"
"The solution prices are expensive. It would be more beneficial for customers to lower the pricing."
"Our licensing costs are approximately $3,000 USD annually."
"The licensing is on a monthly basis."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
24%
Real Estate/Law Firm
8%
University
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BotFarm?
The product has increased efficiency and reduced the time spent on tasks.
What is your experience regarding pricing and costs for BotFarm?
The product is slightly expensive. In comparison to competitor tools like UiPath, BotFarm's cost is greater. Our organization also works with UiPath and Microsoft products. Our company doesn't want...
What needs improvement with BotFarm?
The solution can improve the accuracy of hand-written data reading. In some situations, the data needs to be hand-written by the agents, and at our organization, we face some rare challenges with s...
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Overview

 

Sample Customers

Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
Humana, Turk Telekom, Leumi Card
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: November 2024.
824,095 professionals have used our research since 2012.