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Broadcom Service Virtualization vs OpenText UFT One comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (1st)
OpenText UFT One
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
95
Ranking in other categories
Functional Testing Tools (2nd), Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (6th), Test Automation Tools (2nd)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Broadcom Service Virtualization is designed for Service Virtualization and holds a mindshare of 34.9%, up 33.2% compared to last year.
OpenText UFT One, on the other hand, focuses on Functional Testing Tools, holds 10.1% mindshare, up 9.6% since last year.
Service Virtualization
Functional Testing Tools
 

Featured Reviews

reviewer956754 - PeerSpot reviewer
Scalable with good recording and creating of virtual services, but it's not stable and there is no support for previous versions
The learning curve is an area that needs improvement, as well as stability and performance. Stability has to be improved. It is not a stable solution. Especially, when you create custom solutions there are issues with memory accumulation. I would prefer that they stop adding features, which is what they do. Instead, focus on stabilizing it and make it work. What's the point of adding new features? It just increases the cost. I'll give you an example; CA and I have continuous applications, and insight is one of the service activation components. It has never worked in any project, just for the namesake and for showing they have this one. Support needs improvement, they don't support the migration from an older version to the current version. The price can be reduced. This portal, after one week, if it is enterprise-assigned, will stop working. Now we have a policy that every week, we have a scheduled restart of everything, and maintain it. The stability is so poor that this is what is required. Broadcom acquired it recently, approximately a year ago. Broadcom was not involved with the software before. They were known for having a history with the hardware, physical devices, and appliances. Now, they are focusing on both. Much of their technical expertise, have gone. There is no expertise.
Don Ingerson - PeerSpot reviewer
With regularly occurring releases, a QA team member can schedule tests, let the tests run unattended, and then examine the results
With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files. For Web browsers, UFT 12.54 supports IE9, IE10, IE11, Microsoft Edge, Google Chrome (versions 31.0 to 54.9), Firefox (versions 27.0 to 49.0). Besides GUI testing, UFT supports database testing and API testing (Docker, WSDL, and SOAP). For the first time ever, HP started to expand the testing capabilities of UFT (QTP) beyond Windows beginning with UFT 12.00. A UFT user can now run tests on Web applications on a Safari browser that is running on a remote Mac computer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's got probably the greatest amount of features, in terms of different technologies that you can automate and virtualize, out of any of the solutions out there."
"The ability to do parallel development and testing reduces our costs for duplicating environments, improving the productivity of our developers, and bringing products faster to market."
"CA Service Virtualization has helped us advance the development cycle when third-party interfaces are not available to us."
"Unit testing or early life testing did not have to be stopped or delayed because those services were not available."
"Easy to understand ways of creating stubs."
"Ability to vary the responses very easily (randomize, pick-lists, etc.)."
"There are several areas that are easily configurable."
"In the case of the virtualization of TCP/IP protocols for third-party terminal insurance, there was a device terminal, which was interacting with the application via the TCP/IP protocol. Most of the tools don't support that, but we were able to achieve it using Broadcom Service Virtualization."
"The most valuable feature of Micro Focus UFT One is you are able to use it with many other technologies. I have not had an instance where the solution was not able to automate or execute automation. I was able to use COBOL to manage some automation."
"The most valuable features are its support for multiple technologies, ease of coding, object repository, and ability to design our own framework. The recording playback feature allows those unfamiliar with coding to use the tool."
"The most valuable features for us are the GUI, the easy identification of objects, and folder structure creation."
"The OpenText solution is the best of breed and the best solution on the market for large customers."
"My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years."
"With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files."
"UFT has improved our ability to regression test."
"The most valuable feature for me is that it works on multiple platforms and technologies."
 

Cons

"I'd like to see more of the newer technologies included in there, looking mainly from a mobile perspective, possibly, so you can virtualize some of the aspects that we're going to be doing for mobile testing."
"We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog."
"DevTest is pretty massive. It's hard to tell what different parts of it can be used to do different things. They should modulize it more."
"The workstation component has a very out-dated UI and is in dire need of a facelift."
"Needs some additional lightweight, portable elements."
"More examples of portal-based virtualization."
"UI should be more user friendly: better usability, more testing oriented."
"​From a reporting perspective I think we would like to have a more user-friendly approach."
"UFT has a recording feature. They could make the recording feature window bigger for whatever activities that I am recording. It would improve the user experience if they could create a separate floating panel (or have it automatically show on the side) once the recording starts."
"It doesn't support Telerik UI controls and we are currently looking for a patch for this."
"The tool needs to improve its performance since it can become heavy."
"Sometimes, the results' file size can be intense. I wish it was a little more compact."
"The overall design needs an entire overhaul. We prefer software designed to ensure the package isn't too loaded."
"Customer service is a big drawback. From my personal experience, after creating a ticket, it takes three to five days for them to acknowledge it and then send it to somebody."
"Micro Focus UFT One could improve by having more maintenance. Every time when we run the solution and develop something, the next time when we run it it doesn't recognize the object. I have to redesign the object again and then run the solution. It's really a headache, it's not consistent."
"The scripting language could be improved. They're currently using Visual Basic, but I think that people need something more advanced, like Python or Java."
 

Pricing and Cost Advice

"There are additional fees for advanced-level technical support."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"There is a yearly licensing cost, and I would give it a four out of five."
"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"Its price is reasonable compared to other vendors."
"The licensing and pricing model is confusing."
"The way the pricing model works is that you pay a whole boatload year one. Then, every year after, it is around half or less. Because instead of paying for the new product, you are just paying for the support and maintenance of it. That is probably one of the biggest things that I hear from most people, even at conferences, "Yeah, I would love to use UFT One, but we don't have a budget for it.""
"It's an expensive solution."
"The pricing fee is good. If someone makes use of the solution once a day for a half hour then the fee will be more expensive. For continuous use and application of the solution to different use cases, the fee is average."
"HPE recently extended the demo license period from 30 days to 60 days which was a very wise and popular decision to give potential customers more time to install it and try it for free. Even if your company has a salesperson come in and demo UFT, I would highly encourage at least one of your developers or automation engineers to download and install it to explore for themselves the functionality and features included during the demo trial period."
"Compared to other tools in the market, UFT One is very competitive. The recent Covid pandemic situation also hit customer budgets significantly, so Micro Focus offered some discounted prices, which is definitely competitive."
"The price is only $3,000. I don't know how many QA analysts you would have in any given company. Probably no more than five or 10. So if it's a large corporation, it can easily afford $15,000 to $25,000. I don't see that being an issue."
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Top Industries

By visitors reading reviews
Financial Services Firm
39%
Computer Software Company
15%
Retailer
7%
Manufacturing Company
7%
Financial Services Firm
19%
Manufacturing Company
14%
Computer Software Company
13%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
UFT still requires some coding. If it could move closer to a no-code or low-code solution, it might dominate the market again. Additionally, customer support could be improved as they take days to ...
 

Also Known As

ITKO LISA, CA LISA, CA Service Virtualization
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Broadcom, OpenText, Parasoft and others in Service Virtualization. Updated: March 2025.
842,767 professionals have used our research since 2012.