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Broadcom Service Virtualization vs OpenText UFT One comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (1st)
OpenText UFT One
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
95
Ranking in other categories
Functional Testing Tools (2nd), Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (6th), Test Automation Tools (2nd)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Broadcom Service Virtualization is designed for Service Virtualization and holds a mindshare of 34.9%, up 33.2% compared to last year.
OpenText UFT One, on the other hand, focuses on Functional Testing Tools, holds 10.1% mindshare, up 9.6% since last year.
Service Virtualization
Functional Testing Tools
 

Featured Reviews

reviewer956754 - PeerSpot reviewer
Scalable with good recording and creating of virtual services, but it's not stable and there is no support for previous versions
The learning curve is an area that needs improvement, as well as stability and performance. Stability has to be improved. It is not a stable solution. Especially, when you create custom solutions there are issues with memory accumulation. I would prefer that they stop adding features, which is what they do. Instead, focus on stabilizing it and make it work. What's the point of adding new features? It just increases the cost. I'll give you an example; CA and I have continuous applications, and insight is one of the service activation components. It has never worked in any project, just for the namesake and for showing they have this one. Support needs improvement, they don't support the migration from an older version to the current version. The price can be reduced. This portal, after one week, if it is enterprise-assigned, will stop working. Now we have a policy that every week, we have a scheduled restart of everything, and maintain it. The stability is so poor that this is what is required. Broadcom acquired it recently, approximately a year ago. Broadcom was not involved with the software before. They were known for having a history with the hardware, physical devices, and appliances. Now, they are focusing on both. Much of their technical expertise, have gone. There is no expertise.
Don Ingerson - PeerSpot reviewer
With regularly occurring releases, a QA team member can schedule tests, let the tests run unattended, and then examine the results
With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files. For Web browsers, UFT 12.54 supports IE9, IE10, IE11, Microsoft Edge, Google Chrome (versions 31.0 to 54.9), Firefox (versions 27.0 to 49.0). Besides GUI testing, UFT supports database testing and API testing (Docker, WSDL, and SOAP). For the first time ever, HP started to expand the testing capabilities of UFT (QTP) beyond Windows beginning with UFT 12.00. A UFT user can now run tests on Web applications on a Safari browser that is running on a remote Mac computer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's got probably the greatest amount of features, in terms of different technologies that you can automate and virtualize, out of any of the solutions out there."
"It is definitely scalable."
"The ability to create virtual services and deploy them as Docker containers, and include them in our Jenkins build pipelines, is a valuable feature."
"The ability to do parallel development and testing reduces our costs for duplicating environments, improving the productivity of our developers, and bringing products faster to market."
"CA Service Virtualization has helped us advance the development cycle when third-party interfaces are not available to us."
"Scalability has actually worked well and we are able to bring it to multiple environments."
"Helps us to remove barriers that we have with dependencies on services that we don't own, or services that don't even exist yet."
"In the case of the virtualization of TCP/IP protocols for third-party terminal insurance, there was a device terminal, which was interacting with the application via the TCP/IP protocol. Most of the tools don't support that, but we were able to achieve it using Broadcom Service Virtualization."
"I like the fact that you can record and play the record of your step scripts, and UFT One creates the steps for you in the code base. After that, you can alter the code, and it's more of a natural language code."
"My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years."
"Automation of tests is done very fast with UFT One."
"UFT provides object identification, which is one of the easiest to use."
"We have used it for the web and Windows-based applications. It is very productive in terms of execution."
"The solution has good out-of-the-box protocols."
"The product's initial setup phase is easy and straightforward."
"It offers a wide range of testing."
 

Cons

"Needs some additional lightweight, portable elements."
"I really want to see more of the "express" kind of model, where you get a little bit for free. I'd love to be able to see you be able to edit and author tests without having to be connected to a licensed server. And then, if you want to go and execute tests, then you go and connect to the server... I think it would unblock people to be able to do a lot more work from home or from remote places, where they can't really connect to the server."
"One major feature I would like to see is on the user administration part. Right now, anybody can access any of the folders and any of the projects."
"I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration."
"The workstation component has a very out-dated UI and is in dire need of a facelift."
"I'd like to see more of the newer technologies included in there, looking mainly from a mobile perspective, possibly, so you can virtualize some of the aspects that we're going to be doing for mobile testing."
"​From a reporting perspective I think we would like to have a more user-friendly approach."
"They can always work on usability and making simple things simple to do. This is true of every product that deals with complexity."
"We'd like it to have less scripting."
"[Tech support is] not a 10 because what happens with some of our issues is that we might not get a patch quickly and we have to hold on to an application until we get a proper solution."
"Micro Focus UFT One could benefit from creating modules that are more accessible to non-technical users. Without a developer background or at least basic knowledge of VBScript, using Micro Focus UFT One may not be feasible for everyone. This is something that Micro Focus, now owned by OpenText, should consider in order to cater to business professionals as well. While Micro Focus UFT One does have a recording function, it still requires a certain level of IT proficiency to create effective automation, which may be challenging for those outside of the technical field."
"They need to reduce the licensing cost. There's pushback from customers because of the cost."
"Sometimes UFT can take a while to open and sometimes will run slower than expected."
"The AI feature needs improvement. For banking applications, we input formatted text from documents, but the AI feature is recognizing three fields as one field, e.g., for a phone number, it puts all 10 digits in the international code or country code. Then, the script fails."
"The user interface could be improved"
"There could be improvements in report export features similar to SmartBear."
 

Pricing and Cost Advice

"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"There is a yearly licensing cost, and I would give it a four out of five."
"There are additional fees for advanced-level technical support."
"The tool's price is high."
"OpenText UFT One is a very expensive solution."
"It took about five years to break even. UFT is costly."
"Compared to other tools in the market, UFT One is very competitive. The recent Covid pandemic situation also hit customer budgets significantly, so Micro Focus offered some discounted prices, which is definitely competitive."
"The pricing fee is good. If someone makes use of the solution once a day for a half hour then the fee will be more expensive. For continuous use and application of the solution to different use cases, the fee is average."
"The way the pricing model works is that you pay a whole boatload year one. Then, every year after, it is around half or less. Because instead of paying for the new product, you are just paying for the support and maintenance of it. That is probably one of the biggest things that I hear from most people, even at conferences, "Yeah, I would love to use UFT One, but we don't have a budget for it.""
"There are no additional costs involved apart from the standard license."
"The price is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
39%
Computer Software Company
15%
Retailer
7%
Manufacturing Company
7%
Financial Services Firm
19%
Manufacturing Company
14%
Computer Software Company
13%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
UFT still requires some coding. If it could move closer to a no-code or low-code solution, it might dominate the market again. Additionally, customer support could be improved as they take days to ...
 

Also Known As

ITKO LISA, CA LISA, CA Service Virtualization
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Broadcom, OpenText, Parasoft and others in Service Virtualization. Updated: March 2025.
844,944 professionals have used our research since 2012.