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Broadcom Service Virtualization vs OpenText Functional Testing comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (2nd)
OpenText Functional Testing
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Functional Testing Tools (4th), Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (6th), Test Automation Tools (5th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Broadcom Service Virtualization is designed for Service Virtualization and holds a mindshare of 25.1%, down 35.6% compared to last year.
OpenText Functional Testing, on the other hand, focuses on Functional Testing Tools, holds 7.1% mindshare, down 10.1% since last year.
Service Virtualization Market Share Distribution
ProductMarket Share (%)
Broadcom Service Virtualization25.1%
Parasoft Virtualize19.7%
ReadyAPI Virtualization17.7%
Other37.5%
Service Virtualization
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
OpenText Functional Testing7.1%
Tricentis Tosca14.2%
BrowserStack8.1%
Other70.6%
Functional Testing Tools
 

Featured Reviews

DM
Senior Project Manager at Infosys
Can be used for the virtualization of TCP/IP protocols for third-party terminal insurance
We use it for the virtualization of third-party APIs for performance testing. Our second use case is related to the virtualization of TCP/IP protocols for third-party terminal insurance, which is used for insurance clients In the case of the virtualization of TCP/IP protocols for third-party…
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has supported faster test execution and increased flexibility while offering room to improve support responsiveness
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed. This is a common practice across most companies where you call, you get the entry-level person, and then they work their way up to help screen calls so that they are more focused.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability has actually worked well and we are able to bring it to multiple environments."
"There are several areas that are easily configurable."
"The ability to do parallel development and testing reduces our costs for duplicating environments, improving the productivity of our developers, and bringing products faster to market."
"The ability to create virtual services and deploy them as Docker containers, and include them in our Jenkins build pipelines, is a valuable feature."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"You can have a lot of different people with different technologies use the tool, without any programming experience at all, all the way up to people who can program. And then, the more technical that you are, the more programming you have, the more you're able to customize the tool."
"It is definitely scalable."
"We have been using it extensively for the shift left process and testing. It helps us to accelerate and virtualize services and assets that we don't have. It enables to test faster."
"UFT is very strongly built. It's widely used, so there's a lot of support."
"The object repository is one of the best in the market, allowing creation of a repository useful for all tests."
"I find UFT One to be very good for thick clients, which are non-browser applications."
"It is easy to automate and new personnel can start learning automation using UFT One. You don't have to learn any scripting."
"The stop automation is a great feature."
"One advantage of Micro Focus UFT is that it is more compatible with SAP, Desktop ECC SAP, than S/4HANA."
"For traditional automation, approximately half of our tests end up automated. Therefore, we are saving half the testing time by pushing it off to automation. That gives it an intrinsic benefit of more time for manual testers and business testers to work on possibly more important and interesting things. For some of our applications, they don't just have to do happy path testing anymore, they can go more in-depth and breadth into the process."
"OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier."
 

Cons

"Needs some additional lightweight, portable elements."
"The workstation component has a very out-dated UI and is in dire need of a facelift."
"The cost is an area that needs improvement. There are a couple of other tools which provide support for performance testing with the base version itself, but Broadcom needs a separate component to support virtualization for performance testing. This is a costly component."
"UI should be more user friendly: better usability, more testing oriented."
"I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration."
"More examples of portal-based virtualization."
"We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog."
"It is not a stable solution."
"[Tech support is] not a 10 because what happens with some of our issues is that we might not get a patch quickly and we have to hold on to an application until we get a proper solution."
"The product doesn't provide free training for the basic features."
"Technical support could be improved."
"The solution needs better marketing, training, promotion, and visibility because it is not visible."
"I am not sure if they have a vision of how they want to position the leads in the market, because if you look at Tosca, Tosca is one of the automation tools that have a strategy, and it recently updated its strategy with SAP. They are positioning them as a type of continuous testing automation tool. And if you notice Worksoft, particularly the one tool for your enterprise application, your Worksoft is positioning. I am not sure if Micro Focus UFT has a solid strategy in place. They must differentiate themselves so that people recognize Micro Focus UFT for that reason."
"I would like to have detailed description provided to test the cloud-based applications."
"I'd like to see UFT integrated more with some of the open source tools like Selenium, where web is involved."
"Sometimes UFT can take a while to open and sometimes will run slower than expected."
 

Pricing and Cost Advice

"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"There is a yearly licensing cost, and I would give it a four out of five."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"There are additional fees for advanced-level technical support."
"The pricing fee is good. If someone makes use of the solution once a day for a half hour then the fee will be more expensive. For continuous use and application of the solution to different use cases, the fee is average."
"The way the pricing model works is that you pay a whole boatload year one. Then, every year after, it is around half or less. Because instead of paying for the new product, you are just paying for the support and maintenance of it. That is probably one of the biggest things that I hear from most people, even at conferences, "Yeah, I would love to use UFT One, but we don't have a budget for it.""
"The licensing cost is high. There are no additional costs to the standard license."
"OpenText UFT One is a very expensive solution."
"The price is one aspect that could be improved."
"We have ALM licensing, and the tool is free of cost."
"The pricing of the product is an issue."
"The solution is priced reasonably for what features it is providing. However, it might be expensive for some."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Manufacturing Company
10%
Computer Software Company
9%
Performing Arts
9%
Manufacturing Company
21%
Financial Services Firm
14%
Computer Software Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise8
Large Enterprise98
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise71
 

Questions from the Community

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How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates...
 

Also Known As

ITKO LISA, CA LISA, CA Service Virtualization
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Tricentis, Broadcom, OpenText and others in Service Virtualization. Updated: January 2026.
880,901 professionals have used our research since 2012.