SolarWinds Server and Application Monitor and CA App Synthetic Monitor compete in the server and application monitoring space. Based on the data comparisons, SolarWinds seems to have the upper hand due to comprehensive monitoring features and better customer service support.
Features: SolarWinds Server and Application Monitor offers extensive server and application monitoring, customizable dashboards, and detailed reporting features. CA App Synthetic Monitor focuses on synthetic transaction monitoring, providing insights on user experience and proactive issue detection.
Room for Improvement: SolarWinds could improve its alerting mechanisms and provide deeper integration options. Additional requested improvements include more user-friendly interfaces and enhanced cloud monitoring capabilities. CA App Synthetic Monitor users mention the need for more flexible reporting, better usability, and enhanced customization options.
Ease of Deployment and Customer Service: SolarWinds Server and Application Monitor has a straightforward deployment process with extensive support options praised by users. CA App Synthetic Monitor, though easy to set up, receives feedback on occasionally unresponsive customer service.
Pricing and ROI: SolarWinds Server and Application Monitor offers better pricing flexibility and perceived ROI, despite some concerns about initial setup costs. CA App Synthetic Monitor users feel the product justifies its cost due to its specialized features but mention it has a higher price point.
IT organizations require full visibility into business-critical applications regardless of where they're hosted in order to maintain service levels and proactively deal with issues before the end-user is impacted. CA App Synthetic Monitor uses synthetic transactions to provide performance insight for these applications no matter where they're hosted: outside the firewall, in the cloud or delivered via a managed service provider (MSP). Delivered as software as a service, CA App Synthetic Monitor provides end-to-end transaction response time visibility into cloud, mobile and traditional web applications using synthetic transactions delivered by a network of 95 monitoring stations across six continents, 48 countries, 93 cities and 15 time zones.
SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.
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