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Dynatrace vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
345
Ranking in other categories
Log Management (4th), Mobile APM (1st), Container Monitoring (1st), AIOps (2nd)
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
19th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
40
Ranking in other categories
Server Monitoring (10th), Active Directory Management (14th)
 

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 11.0%, down from 13.8% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.7%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Subhajit Nag - PeerSpot reviewer
The component and cable monitoring features are good, but the interface is slow
SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Quick root cause analysis"
"Since things are getting more complicated, it is nice to have artificial intelligence to correlate issues and events to come up with root cause."
"They have quick answers for scalability."
"The most valuable feature is the ability to perform synthetic checks for monitoring sites using click paths."
"The deployment configuration and everything is simple. It is not that complicated."
"Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful."
"Dynatrace provides probable root cause for any issues which assists our support team to quickly address issues identified by Dynatrace."
"We have been using it to find bugs in our production environment."
"SolarWinds SAM has significantly improved our workflow by allowing us to develop a comprehensive knowledge base of known errors and automate responses to specific alerts."
"Identifying the problem statement is easy."
"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."
 

Cons

"If there was something that could be done at a local developer's station, something like, "Hey, here's a hint, this thing looks like it might not be optimized," or the like. I think more development features, to hedge that performance would be good."
"Needs a clearer view for Smartscape."
"This solution needs more powerful database monitoring capabilities."
"One thing I'm missing and that is the JMX from the MBeans, it's missing completely."
"The Web UI can be slow and hard to understand."
"Include network monitoring in more detail for deep dive analytics of network components."
"Enterprise Synthetic of DC RUM can be made more robust."
"The initial setup was challenging for us. However, it was complex until you grasped the nuances of the product and the building blocks."
"Mapping interactions between systems."
"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."
"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"Support for the IBM Mainframe is needed."
"One product area that could benefit from improvement is the synchronization of licensing periods across different modules"
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
 

Pricing and Cost Advice

"We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit."
"We found a tool that can be utilized by testing, DevOps, marketing, software engineering, and monitoring. Before, we always had everybody doing their own thing. Now, everybody's utilizing one tool, which is huge. That is a huge savings."
"The setup costs for Dynatrace are low, however licensing costs are high."
"This is an expensive solution, but it is also worth the money."
"I think that the price is reasonable."
"Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective."
"Dynatrace is usually paid on a yearly basis."
"Look at the product and the product features, not the price. Too often people look at the price and turn away. Dynatrace costs a little bit more than the other products I researched, but it can do far more.​"
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
"I would rate the pricing for this solution a three out of five."
"The tool is available for my company at a good price point."
"The price is too high."
"We pay around $ 2,000 to $ 5,000 yearly for the solution."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
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Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
Educational Organization
46%
Computer Software Company
8%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with SolarWinds Server and Application Monitor?
One product area that could benefit from improvement is the synchronization of licensing periods across different modules. The misalignment of licensing terms can present commercial challenges when...
 

Also Known As

No data available
SolarWinds SAM
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Dynatrace vs. SolarWinds Server and Application Monitor and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.