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Icinga vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024
 

Categories and Ranking

Icinga
Ranking in Server Monitoring
7th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (18th), IT Infrastructure Monitoring (16th), Cloud Monitoring Software (17th)
SolarWinds Server and Appli...
Ranking in Server Monitoring
11th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
40
Ranking in other categories
Application Performance Monitoring (APM) and Observability (24th), Active Directory Management (14th)
 

Featured Reviews

Harrison Bulley - PeerSpot reviewer
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.
Subhajit Nag - PeerSpot reviewer
The component and cable monitoring features are good, but the interface is slow
SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The apply rules feature saves a lot of time."
"An affordable solution for small organizations to do basic network monitoring."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"Macros and the ability to connect it to Google Maps are valuable features."
"I adore the NTA module that provides deep details on ingress/egress traffic for any interface. With a few clicks, you can correlate who is accessing what and when, beside the bandwidth consuming applications/users."
"I am impressed with the tool's AppStack feature which mainly helps us in the identification process. This feature can give an overview of the fault and help us identify the issues for performance degradation. Instead of looking at multiple places, we can look at a single place to identify the issues."
"The most valuable feature of the solution is its interface, which is used for monitoring."
"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."
"Features like monitoring and infrastructure dependency mapping are valuable to us."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."
 

Cons

"Icinga’s automation could be improved."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"The user interface should be improved."
"The solution lacks many features important to higher-level IT management and network support."
"The tool currently fails to provide notifications to users."
"We have found some problems with Nagios, and support isn't very responsive."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"SAM's software-defined network monitoring capability is also low and could be improved."
"This product has no real downside unless they fail to continue development of its capabilities."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."
"The technical support team's response time could be improved."
"Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
"A lot of times, we have to do a lot of manual cleanups."
 

Pricing and Cost Advice

"It is cost-effective, and the return on investment can be very interesting because the price is low."
"We're using the free version of Icinga."
"The solution is cheap."
"It's an open-source solution."
"This is an open-source solution with paid support."
"The solution is free to use."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"The product is inexpensive compared to other DBM products."
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"We pay around $ 2,000 to $ 5,000 yearly for the solution."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
8%
Educational Organization
45%
Computer Software Company
9%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What needs improvement with SolarWinds Server and Application Monitor?
One product area that could benefit from improvement is the synchronization of licensing periods across different modules. The misalignment of licensing terms can present commercial challenges when...
 

Also Known As

Icinga Cloud Monitoring
SolarWinds SAM
 

Learn More

 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Icinga vs. SolarWinds Server and Application Monitor and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.